Headline

AI Product Manager | Enterprise SaaS & Platform Products | Turning User Pain Points into Product Opportunities | Product Management, Product Strategy, GTM, Agile, Cross-Functional Leadership | Ex-Tech Analyst (Apple)

About

Product professional with 5+ years of experience working on enterprise platform, SaaS, and AI products used by 10,000+ users. I focus on solving user and business problems through structured discovery, prioritisation, and execution. Key highlights: • Worked on enterprise platforms at Infosys supporting global-scale services • Owned discovery-to-launch for SAML-based SSO after research showed access friction was the top adoption blocker — cut access-related tickets 50% • Drove intake and prioritisation for application onboarding, turning stakeholder requirements into sequenced release plans across engineering, security, and business • Built DreamStreet, an AI brokerage platform where trust-first design lifted onboarding completion 50% → 70% and first-investment rate 20% → 35% • Built Meal Map, an AI meal-planning product, using JTBD and journey mapping to trace decision fatigue to grocery-planning friction • Strong in PRDs, user research, analytics, experimentation, and Agile delivery As a PM, I believe the highest-signal research is often already inside your product — behavioural data shows where users get stuck long before they complain. I enjoy working across discovery → delivery, collaborating with design, engineering, and stakeholders to ship meaningful outcomes. Currently looking for Product Manager, APM, and AI Product Manager roles in SaaS, Tech, AI, and Platform products. Happy to connect and discuss opportunities. Feel free to reach out to me at shreyasle725@gmail.com

Location

Bengaluru

AI stack

claude

cursor

lovable

manus

notion

openai

Work experience

Technology Analyst at Infosys, Dec 2023 - Present · 3 yrs, Bengaluru, Enterprise platform delivery for business-critical services used by 10,000+ users — working across discovery, prioritisation, and release execution with engineering, security, and business stakeholders. • Owned end-to-end delivery of SAML-based single sign-on for 10,000+ enterprise users after root-causing access friction as the top adoption blocker — reduced access-related support tickets by 50% and removed a recurring barrier to daily platform use. • Drove intake and prioritisation for application onboarding, converting competing stakeholder requests into sequenced release plans and aligning engineering, security, and business on scope and timelines ahead of each cycle. • Turned recurring user friction sitting in incident and access data into a prioritised requirements backlog, sequencing by user impact rather than ticket volume — reduced repeat issues and cut resolution times on critical workflows. • Built SQL KPI dashboards surfacing usage, adoption, and compliance signals, enabling business leaders to identify adoption barriers and prioritise feature improvements against usage evidence. Also defined and tracked service reliability KPIs (SLA/SLOs) and led automation and patching, sustaining 99.99% uptime and 100% SLA adherence.

Senior System Engineer at Infosys, Mar 2021 - Dec 2023 · 2 yrs 10 mos, Bengaluru, Karnataka, India, Reviewed production support issues assigned and do due diligence – troubleshooting, root-cause analysis etc. Suggested solutions, fixes and workarounds and implemented them keeping all the stakeholders informed. • Performed UAT and Production configuration support requests with internal tools and techniques. • Evaluated customer needs, define technical problems, and work with engineering/development staff to determine solutions. • Developed standalone java APIs and Utilities fulfilling the business requirements. • Propose Minor enhancements in system using the experience gained by working on production issues.

System Engineer at Infosys, Mar 2021 - Oct 2022 · 1 yr 8 mos

Education

Bachelor's degree, Computer Science, Bapuji Institute of Engineering & Technology, Davanagere

AI Product Management, Product Management, Airtribe