---
title: "Shreyansh Surana - Founder & Business Analyst in Bengaluru | Tal"
description: "Meet Shreyansh Surana, Founder & Business Analyst at PTS (Product Trading System) based in Bengaluru. AI stack includes claude code, claude, and deepseek."
image: "https://tal.club/meet/shreyansh-surana/share-image"
---

# Shreyansh Surana on Tal

## Headline

Founder & Business Analyst at PTS \(Product Trading System\)

## About

I'm a Business Analyst with nearly three years of experience across healthcare, SaaS, retail and hospitality — most of it in the UK, and now building a product of my own from India\. What I actually do is sit between people who know the business and people who build the software, and make sure nothing gets lost in between\. That has looked different in every role I've had\. At Fortray Global Services, it meant running discovery sessions for an LMS ticketing automation project, writing the BRDs, FRDs, user stories and acceptance criteria, mapping As\-Is and To\-Be processes, and staying with the build through sprint ceremonies, UAT and defect triage\. After rollout, manual operational workload dropped 30% and ticket resolution efficiency improved 20%\. At Wind Street Retail & Hospitality Group, it meant being the only analyst across four sites — three retail stores and a restaurant — with no template to follow\. I ran gap and root\-cause analysis to standardise operating procedures, sequenced the rollout site by site so nothing broke, and built the weekly KPI dashboards that leadership used to compare performance across locations for the first time\. At Swansea Bay University Health Board \(NHS\), it meant learning how requirements work in an environment where clinical, operational and IT stakeholders all have legitimate and competing priorities\. Right now I'm building PTS \(Product Trading System\), an independent SaaS decision\-support platform for Amazon FBA sellers\. There's no team and no brief — I define the requirements and I write the business rules\. That means landed cost, VAT, duty, fulfilment cost and profitability logic, translated into functional specifications for MVP development, plus competitor analysis across three established platforms to decide what gets built first\. It has taught me more about product ownership than any course would have\. I'm open to Business Analyst and Product Analyst roles in India, the UK, the UAE, or fully remote\. Core areas: Requirements Elicitation · BRD / FRD · User Stories & Acceptance Criteria · Stakeholder Management · As\-Is/To\-Be Process Mapping · Gap Analysis · Agile & Scrum · SDLC · UAT Coordination · Requirement Traceability · KPI Reporting Tools: Jira · Confluence · Azure DevOps · SQL · Tableau · Advanced Excel · Lucidchart shreyanshsurana31@gmail\.com

## Location

Bengaluru

## AI stack

claude code

claude

deepseek

ChatGPT

## Work experience

Founder & Business Analyst at PTS \(Product Trading System\), Jan 2026 \- Present · 9 mos, India, Building a SaaS decision\-support platform for Amazon FBA sellers, owning the product end\-to\-end with no team and no brief\. • Defined product vision, roadmap and market focus — which product to build, which markets to target, which features come first • Elicited and documented business requirements and business rules covering landed cost, VAT, duty, fulfilment cost and profitability, translating them into functional logic and feature specifications for MVP development • Conducted structured market and competitor research across 3 established platforms \(Seller Assistant, ProfitGuru, Amazon's native calculator\) to identify positioning gaps • Built forecasting and profitability models underpinning a complete business plan and financial model • Technically validated product functionality against real\-world e\-commerce cost scenarios

Business Analyst at Wind Street Retail & Hospitality Group, Mar 2024 \- Aug 2025 · 1 yr 6 mos, Swansea, Sole Business Analyst covering 4 business locations — 3 retail stores and 1 restaurant — with no dedicated analyst per site\. • Planned and delivered phased process change across all 4 sites, prioritising rollout order by impact and readiness to minimise disruption • Ran gap and root\-cause analysis to standardise operating procedures and reporting, giving leadership a single comparable view of performance • Designed and maintained weekly Excel KPI dashboards covering revenue, labour cost and stock movement • Facilitated stakeholder workshops with site managers and operational teams to gather requirements, validate changes and secure buy\-in before rollout

Business Analyst \| IT Delivery & Workflow Automation at Fortray Global Service Limited, Jun 2023 \- Feb 2024 · 9 mos, London Area, United Kingdom, LMS Ticketing Automation & Workflow Transformation — replacing manual ticketing and approval processes\. • Ran stakeholder discovery sessions capturing business, functional and non\-functional requirements • Authored BRDs, FRDs, user stories and acceptance criteria; built As\-Is/To\-Be process models and wireframes to guide solution design • Partnered with developers and QA across the SDLC, supporting sprint planning, backlog refinement and stand\- ups while maintaining requirement traceability • Coordinated UAT preparation, test case validation and defect triage ahead of release • Impact: 30% reduction in manual operational workload, 20% improvement in ticket resolution efficiency

Business Analyst Trainee at Swansea Bay University Health Board, Jan 2023 \- Apr 2023 · 4 mos, Swansea, • Supported requirements gathering, process documentation and validation for healthcare digital process improvement initiatives • Worked with clinical, operational and IT stakeholders to map existing processes and capture business requirements

## Education

Master’s in International Business Management, Swansea University / Prifysgol Abertawe

Bachelor of Commerce, Barkatullah University, Bhopal

[View the original profile](https://tal.club/meet/shreyansh-surana)

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