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Shreya Sharma

--Data Analyst | SQL | Excel | Power BI | Business Operations

Kanpur

< 1 year of work experience

Urban Company
Jul 20256 mosDec 2025

Bengaluru, Karnataka, India

Urban Company
Jul 20256 mosDec 2025

• Independently collected, organised, and analysed large partner performance datasets using SQL and Excel to extract and disseminate actionable insights, improving operational efficiency by 22% and enabling data-driven decision-making. • Built and maintained real-time Tableau and Power BI dashboards for KPI reporting across 340+ partners; communicated complex findings to non-technical cross-functional teams to guide strategic interventions. • Applied quantitative problem-solving to identify churn patterns and model risk indicators, reducing partner churn by 35%; managed structured databases for 150+ partners driving 20% regional growth. • Articulated complex analytical insights to stakeholders across teams; resolved 50+ daily escalations with >95% same-day closure and improved customer satisfaction scores by 25%.

Education

PSIT College of Higher Education

Bachelor of Business Administration, Business Administration and Management, General

PSIT College of Higher Education

20223 yrs2025

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Headline

--Data Analyst | SQL | Excel | Power BI | Business Operations

Location

Kanpur

Work experience

Operations Associate at Urban Company, Jul 2025 - Dec 2025 · 6 mos, Bengaluru, Karnataka, India

Operations Analyst at Urban Company, Jul 2025 - Dec 2025 · 6 mos, • Independently collected, organised, and analysed large partner performance datasets using SQL and Excel to extract and disseminate actionable insights, improving operational efficiency by 22% and enabling data-driven decision-making. • Built and maintained real-time Tableau and Power BI dashboards for KPI reporting across 340+ partners; communicated complex findings to non-technical cross-functional teams to guide strategic interventions. • Applied quantitative problem-solving to identify churn patterns and model risk indicators, reducing partner churn by 35%; managed structured databases for 150+ partners driving 20% regional growth. • Articulated complex analytical insights to stakeholders across teams; resolved 50+ daily escalations with >95% same-day closure and improved customer satisfaction scores by 25%.

Education

Bachelor of Business Administration, Business Administration and Management, General, PSIT College of Higher Education

Shreya Sharma - Operations Associate in Kanpur | Tal