Shradha Shah profile photo 2 on Tal
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Shradha Shah profile photo 2 on Tal
Shradha Shah profile photo 1 on Tal

Shradha Shah

Bringing a world of experience to develop leaders of tomorrow

Mumbai

10+ years of work experience

JPMorgan Chase & Co.
Jul 20233 yrsPresent

Mumbai, Maharashtra, India

As part of India Learning focused on talent and leadership development for all India Corporate Center employees. Bringing strategic leadership capabilities to life by desigining experientail cohort learning to enable professional growth of senior firm leaders. DOI Learning lead as well as culture change expert. Globally certified in AI / LLM enablement enabling employee upskilling and organizational adoption.
McKinsey & Company
Dec 20202 yrs 5 mosApr 2023

Mumbai, Maharashtra, India

CST Coach to empower them for excellence in shaping and delivering their Client Service agenda, while developing an exceptional Client Service team (CST). In this role, I am responsible for driving 3 sets of interventions across Asia (a) directly coach CSTs on extensive transformation journeys for their client impact partnership, client and team experience and overall CST health,(b) drive CST ideation dialogues (c) design and implement bespoke priorities in partnership with the region's Client Committee and Client Services leader.
McKinsey & Company
Mar 20191 yr 9 mosNov 2020

Mumbai, Maharashtra, India

A trusted and proactive member of the Global Impact through Experience team dedicated to leading client teams in Asia through their change journeys. Partners with senior leaders to tailor offerings, identify and address challenges Connects with the Impact through Experience team to codify best practices and problem-solve challenges faced by client teams Brings in partnership, support and creativity to Senior Leaders and work with team members
McKinsey & Company
Jan 20163 yrs 2 mosFeb 2019

Mumbai, Maharashtra, India

• Domain expert on talent & leadership development, learning and training, diversity and inclusion, organization design; including strategic workforce planning, performance management, employee engagement and retention • Written research papers on key organization related topics and published McKinsey knowledge documents and reports • Advise and partner with teams globally to deliver high quality client solutions • Impressive track record of entrepreneurship and thought leadership in leading and delivering client programs • Multiple years in knowledge management and strategy with database design and delivery • Coaching and facilitation experience across Asia Pacific on topics like top team effectiveness, vision alignment, personal transformation and centered leadership Currently, co-leading the launch of the book ‘Leadership at Scale’ for which client events are expected to touch 800+ CXOs globally. Involves partnering with global hub specific teams, stakeholder alignment, internal and external communication design and overall program management

Education

Northwestern University - Kellogg School of Management

AI Strategies for Business Transformation, Artificial Intelligence

Northwestern University - Kellogg School of Management

20251 yr2026
Symbiosis Centre for Management and Human Resource Development

Master of Business Administration - MBA

Symbiosis Centre for Management and Human Resource Development

20032 yrs2005

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Headline

Bringing a world of experience to develop leaders of tomorrow

About

I am a domain expert with 21+ years of global talent transformation, coaching and consulting experience. My focus areas include leadership development, transformation and change management, strategic initiatives rollout, client and employee experience, talent management, workforce strategy, DEI and learning. Globally certified on AI / LLM enablement leading to employee upskilling and organizational adoption.

Location

Mumbai

Work experience

VP, Talent & Leadership Development; India Learning lead - DOI; AI / LLM enablement at JPMorgan Chase & Co., Jul 2023 - Present · 3 yrs, Mumbai, Maharashtra, India, As part of India Learning focused on talent and leadership development for all India Corporate Center employees. Bringing strategic leadership capabilities to life by desigining experientail cohort learning to enable professional growth of senior firm leaders. DOI Learning lead as well as culture change expert. Globally certified in AI / LLM enablement enabling employee upskilling and organizational adoption.

CST @ Center and Client Team Transformations Leader, Asia at McKinsey & Company, Dec 2020 - Apr 2023 · 2 yrs 5 mos, Mumbai, Maharashtra, India, CST Coach to empower them for excellence in shaping and delivering their Client Service agenda, while developing an exceptional Client Service team (CST). In this role, I am responsible for driving 3 sets of interventions across Asia (a) directly coach CSTs on extensive transformation journeys for their client impact partnership, client and team experience and overall CST health,(b) drive CST ideation dialogues (c) design and implement bespoke priorities in partnership with the region's Client Committee and Client Services leader.

Client and Team Experience Transformations Leader, Asia at McKinsey & Company, Mar 2019 - Nov 2020 · 1 yr 9 mos, Mumbai, Maharashtra, India, A trusted and proactive member of the Global Impact through Experience team dedicated to leading client teams in Asia through their change journeys. Partners with senior leaders to tailor offerings, identify and address challenges Connects with the Impact through Experience team to codify best practices and problem-solve challenges faced by client teams Brings in partnership, support and creativity to Senior Leaders and work with team members

Organization Expert at McKinsey & Company, Jan 2016 - Feb 2019 · 3 yrs 2 mos, Mumbai, Maharashtra, India, • Domain expert on talent & leadership development, learning and training, diversity and inclusion, organization design; including strategic workforce planning, performance management, employee engagement and retention • Written research papers on key organization related topics and published McKinsey knowledge documents and reports • Advise and partner with teams globally to deliver high quality client solutions • Impressive track record of entrepreneurship and thought leadership in leading and delivering client programs • Multiple years in knowledge management and strategy with database design and delivery • Coaching and facilitation experience across Asia Pacific on topics like top team effectiveness, vision alignment, personal transformation and centered leadership Currently, co-leading the launch of the book ‘Leadership at Scale’ for which client events are expected to touch 800+ CXOs globally. Involves partnering with global hub specific teams, stakeholder alignment, internal and external communication design and overall program management

Education

AI Strategies for Business Transformation, Artificial Intelligence, Northwestern University - Kellogg School of Management

Master of Business Administration - MBA, Symbiosis Centre for Management and Human Resource Development