---
title: "Shradha Dwivedi - System Engineer in Aligarh | Tal"
description: "Meet Shradha Dwivedi, System Engineer at Infosys | Oracle Fusion Cloud | ServiceNow | PL/SQL | Python | Seeking New Opportunities based in Aligarh."
image: "https://tal.club/meet/shradha-3/share-image"
---

# Shradha Dwivedi on Tal

## Headline

System Engineer at Infosys \| Oracle Fusion Cloud \| ServiceNow \| PL/SQL \| Python \| Seeking New Opportunities

## About

I am a dedicated IT Professional with over 3 years of experience at Infosys, specializing in enterprise\-level systems and ERP management\. My expertise lies in Oracle Fusion Cloud \(HCM, Financials, SCM\) and ServiceNow ITSM workflows\. I have a strong background in PeopleSoft environments, particularly in data retrieval using PS Query and managing the 3C's framework\. My technical toolkit includes SQL, PL/SQL, and Python, which I use to drive data accuracy and automate operational reporting\. I am passionate about solving complex technical challenges and maintaining the high\-performance standards required for global projects like the University of Nottingham\.

## Location

Aligarh

## Work experience

System Engineer at Infosys, Jun 2022 \- Present · 4 yrs 1 mo, Chandigarh, India, • Resolved and managed incidents, service requests, and change tickets using the ServiceNow platform\. • Supported Oracle Fusion Cloud \(HCM, Financials, SCM\) modules for business process improvements\. • Maintained backend using PL/SQL, SQL; created automation scripts in Python\. • Collaborated with global teams to support critical business operations\.

## Education

B\.Tech, Information Technology, Dr\. Ambedkar Institute of Technology for Handicapped

Diploma, Electronics Engineering, Board of Technical Education, Uttar Pradesh \(BTEUP\)

[View the original profile](https://tal.club/meet/shradha-3)

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