Headline

System Engineer at Infosys | Oracle Fusion Cloud | ServiceNow | PL/SQL | Python | Seeking New Opportunities

About

I am a dedicated IT Professional with over 3 years of experience at Infosys, specializing in enterprise-level systems and ERP management. My expertise lies in Oracle Fusion Cloud (HCM, Financials, SCM) and ServiceNow ITSM workflows. I have a strong background in PeopleSoft environments, particularly in data retrieval using PS Query and managing the 3C's framework. My technical toolkit includes SQL, PL/SQL, and Python, which I use to drive data accuracy and automate operational reporting. I am passionate about solving complex technical challenges and maintaining the high-performance standards required for global projects like the University of Nottingham.

Location

Aligarh

Work experience

System Engineer at Infosys, Jun 2022 - Present · 4 yrs 1 mo, Chandigarh, India, • Resolved and managed incidents, service requests, and change tickets using the ServiceNow platform. • Supported Oracle Fusion Cloud (HCM, Financials, SCM) modules for business process improvements. • Maintained backend using PL/SQL, SQL; created automation scripts in Python. • Collaborated with global teams to support critical business operations.

Education

B.Tech, Information Technology, Dr. Ambedkar Institute of Technology for Handicapped

Diploma, Electronics Engineering, Board of Technical Education, Uttar Pradesh (BTEUP)