Headline

PSM I Certified | Aspiring Scrum Master | Agile & Scrum | Stakeholder & Team Coordination | Operations & People Management

About

PSM I Certified professional currently working in operations and people management, with experience in team coordination, stakeholder management, problem-solving, conflict resolution, and handling day-to-day operational challenges. I am now transitioning into the Agile space and actively exploring opportunities as a Scrum Master / Associate Scrum Master. My experience managing teams, facilitating collaboration, resolving impediments, and driving smooth operations, combined with my Scrum knowledge, gives me a strong foundation for an Agile delivery role. Currently serving my notice period and open to opportunities where I can contribute, learn, and grow as a Scrum Master.

Location

Bangalore Urban

AI stack

claude

gemini

ChatGPT

Work experience

Center Manager at Curefit, Mar 2026 - Present · 9 mos, Bengaluru, - Manage day-to-day center operations, team coordination, and member experience at Cult.fit. - Coordinate with stakeholders to ensure smooth service delivery and operational efficiency. - Handle escalations, resolve conflicts, and address operational impediments. - Prioritize tasks, manage competing demands, and support effective team collaboration. - Identify process improvement opportunities and drive operational consistency.

Customer Relationship Management Executive at Apollo Hospitals Enterprises Limited, Jul 2023 - Nov 2024 · 1 yr 5 mos, Bengaluru, Coordinated with cross-functional teams (sales, marketing, and unit heads across India) to align processes and ensure smooth execution of initiatives. Managed end-to-end data workflows, ensuring accurate and timely information to support stakeholder decision-making. Verified, cleaned, and maintained patient records to ensure data quality, compliance, and analytics readiness. Connected with prospective patients daily, managing lead data and ensuring accurate information flow across teams.

Customer Success Executive at Skillslash Academy, Jan 2022 - Jul 2023 · 1 yr 7 mos, Bengaluru

Sales And Marketing Intern at AmbujaNeotia, Jun 2018 - Jul 2018 · 2 mos, Kolkata, West Bengal, India, - Worked in one of their luxury residential complex name 'Utalika'. -Managing clients and explaining to them about the apartment. - Generating revenue by converting customers into sales

Education

Master of Business Administration - MBA, Marketing and IT, Amity University Kolkata

Bachelor of Business Administration, Marketing, Amity University Kolkata