Headline

Account Manager | 6+ Years in SaaS & Account Management | Ex-Google Ads (WNS) | Revenue Growth | Client Retention & Expansion You can also find me singing sometimes on Instagram @Shorya_sr

About

I’m a results-driven Account Manager & Sales professional with 6+ years of experience across SaaS and global markets. I specialize in managing the full sales cycle from lead qualification to closing while building long-term client relationships that drive revenue growth. Over the years, I’ve: • Managed end-to-end sales pipelines and consistently achieved revenue targets • Converted MQLs into SQLs using consultative selling approaches • Worked with global clients (North America) to grow accounts and increase ad spend • Identified upsell and cross-sell opportunities to maximize customer lifetime value My experience spans across companies like Airbnb, American Express, Great Learning, and Google Ads (via WNS), giving me strong exposure to both customer success and revenue-driven roles. I’m currently open to opportunities in: • Account Management • Business Development • Sales / SaaS Sales If you're looking for someone who can drive revenue while maintaining strong client relationships let’s connect.

Location

Greater Delhi Area

Work experience

Founder | RASDIGITAL Marketing at RASDIGITAL Marketing Private Limited, Jan 2025 - Present · 1 yr 7 mos, Noida, Uttar Pradesh, India, • Founded a performance marketing agency focused on Google Ads, lead generation, and revenue growth • Help startups and local businesses scale using data-driven paid advertising strategies • Design full-funnel marketing systems combining ads, landing pages, and conversion optimization

Paid Search Manager | Freelance at Hotel 24 star Inn, May 2025 - Mar 2026 · 11 mos, Remote, Increased hotel bookings by 200% within the first 3 months through strategic Google Ads campaign optimization • Designed high-converting campaign structures focusing on local search intent and booking conversions • Improved campaign ROI by optimizing keyword targeting, bidding strategy, and landing page alignment • Implemented data-driven performance tracking to continuously improve conversion rates and cost per booking

Online Business Manager at Wishup, Feb 2025 - Nov 2025 · 10 mos, Noida, Uttar Pradesh, India, Streamlined client onboarding and communication workflows • Improved lead conversion and follow-up systems across the funnel • Supported retention through structured engagement processes

Program Manager at Great Learning, Apr 2024 - Feb 2025 · 11 mos, Gurugram, Haryana, India, • Spearheaded program operations for digital marketing and tech-focused online programs, ensuring timely execution and learner satisfaction. • Collaborated with marketing teams to design and implement digital campaigns aimed at learner acquisition and retention. • Analyzed engagement data to enhance user experience and reduce churn, leveraging insights for continuous improvement.

Account Manager at Great Learning, Apr 2024 - Feb 2025 · 11 mos, Owned the complete consultative sales lifecycle, qualifying prospects, conducting system demos, and closing contracts with global clients. Successfully met and exceeded monthly revenue targets through proactive account upsells, cross-sells, and relationship expansion. Built structured follow-up cadences to progress stagnant deals down the funnel, improving pipeline velocity and close rates. Managed lead progression data and performance KPIs transparently within corporate CRM dashboards (HubSpot).

Account Manager at Airbnb, Jun 2023 - Mar 2024 · 10 mos, Managed global host and guest relations via phone/chat, ensuring quick resolution of critical property booking issues. Maintained exemplary customer satisfaction (CSAT) scores by providing empathetic support and constructive complaint resolution. Identified and drove upselling opportunities to expand client accounts and maximize strategic booking growth.

Education

Business/Commerce, General, PMS Public School, Moradabad

Bachelor of Business Administration - BBA, Business Administration and Management, General, Maharaja Agrasen Himalayan Garhwal University