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Shivanjali Dhody

HR Professional | Associate HRBP | Global Mobility & Compliance Operations | Employee Advisory | NMIMS HRM | Open to HR Business Partner Roles

India

3+ years of work experience

EY
Apr 20251 yr 3 mosPresent

Karnataka, India

– Manage 150+ employee mobility and compliance cases, ensuring policy adherence and timely resolution across the full case lifecycle. – Partner with employees, managers, and cross-functional stakeholders to resolve complex HR queries. – Maintain SLA targets consistently in a high-volume, deadline-driven environment. – Mentored and onboarded 3 new team members, supporting their ramp-up and integration. – Designed workflow templates and trackers that improved team efficiency and documentation accuracy. – Recognized for strong stakeholder management and service quality.
Oct 20231 yr 2 mosNov 2024

Australia

– Managed diverse stakeholder interactions across a multicultural environment, applying conflict resolution and relationship management – Collaborated with cross-functional teams to ensure seamless operational delivery Supported team coordination and escalation handling skills directly applicable to employee-facing HR roles
iKeva
Jul 20227 mosJan 2023

Hyderabad

– Served as a primary point of contact for client accounts, managing expectations and resolving concerns end-to-end. – Coordinated with internal teams to deliver consistent service and operational support. – Built skills in relationship management and professional communication that translate directly into employee advisory and HR operations work.
APB Cook Studio - India
May 20214 mosAug 2021

Mumbai, Maharashtra, India

- Worked as Food Chronicler/ Food Blogger, entrusted to conduct detailed research and translate insights into creative and compelling digital content. - Responsible for transcribing videos on food culture interviews with distinguished Chefs by leveraging expertise in communication and inter-personal skills. - Ideated and kickstarted BakedYa, a Food Blog with the aim of delivering quality content and expanding social media presence and target market reach to gain new business.
Taj Hotels
Apr 20193 mosJun 2019

Guwahati, Assam, India

- Spearhead Client Interactions and Client Servicing to ensure consistent, timely and quality delivery of service to patrons. - Responsible for managing Reception Operations and Reservation Management by utilizing strong knowledge in Operations Management, Stakeholder Management and Problem Solving. - Identify areas of improvement and propose creative and productive solutions to optimize operational efficiency and enhance overall client experience.

Education

NMIMS CDOE

Diploma of Education, Human Resources Management and Services

NMIMS CDOE

20262026
Torrens University Australia

Diploma of Nursing, Nursing Education

Torrens University Australia

20231 yr2024

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Headline

HR Professional | Associate HRBP | Global Mobility & Compliance Operations | Employee Advisory | NMIMS HRM | Open to HR Business Partner Roles

About

I'm an HR professional building my career at the intersection of people, compliance, and operational excellence currently working at EY GDS as an Advanced Analyst in Global Compliance Operations, where I managed 350+ employee mobility and compliance cases and serve as a trusted point of contact across the full employee lifecycle. My work sits naturally in the HRBP space: I partner with employees and managers to resolve complex queries, interpret and apply HR policies, maintain SLA adherence, and drive process improvements through workflow tools and templates. I've also mentored and onboarded new team members, which has deepened my interest in the people development side of HR. Before EY, I built strong foundations in stakeholder management, relationship-building, and cross-functional collaboration across hospitality and customer success environments skills that translate directly into employee-facing HR work. I hold a Bachelor's in Hotel Management from Christ University (with an HR specialization in my final year) and am currently pursuing an HRM Diploma from NMIMS (2026), which is sharpening my theoretical grounding in HR strategy, talent management, and employment law. I'm actively looking for Associate HRBP, HR Operations, or Junior HR Business Partner roles where I can contribute meaningfully to people strategy, employee experience, and HR service delivery. Open to connecting with HR leaders, recruiters, and fellow HR professionals.

Location

India

Work experience

Advanced Analyst at EY, Apr 2025 - Present · 1 yr 3 mos, Karnataka, India, – Manage 150+ employee mobility and compliance cases, ensuring policy adherence and timely resolution across the full case lifecycle. – Partner with employees, managers, and cross-functional stakeholders to resolve complex HR queries. – Maintain SLA targets consistently in a high-volume, deadline-driven environment. – Mentored and onboarded 3 new team members, supporting their ramp-up and integration. – Designed workflow templates and trackers that improved team efficiency and documentation accuracy. – Recognized for strong stakeholder management and service quality.

Customer Service Executive at Crown Plaza Hotels, Oct 2023 - Nov 2024 · 1 yr 2 mos, Australia, – Managed diverse stakeholder interactions across a multicultural environment, applying conflict resolution and relationship management – Collaborated with cross-functional teams to ensure seamless operational delivery Supported team coordination and escalation handling skills directly applicable to employee-facing HR roles

Customer Success Executive at iKeva, Jul 2022 - Jan 2023 · 7 mos, Hyderabad, – Served as a primary point of contact for client accounts, managing expectations and resolving concerns end-to-end. – Coordinated with internal teams to deliver consistent service and operational support. – Built skills in relationship management and professional communication that translate directly into employee advisory and HR operations work.

Food Chronicler/Food Blogger at APB Cook Studio - India, May 2021 - Aug 2021 · 4 mos, Mumbai, Maharashtra, India, - Worked as Food Chronicler/ Food Blogger, entrusted to conduct detailed research and translate insights into creative and compelling digital content. - Responsible for transcribing videos on food culture interviews with distinguished Chefs by leveraging expertise in communication and inter-personal skills. - Ideated and kickstarted BakedYa, a Food Blog with the aim of delivering quality content and expanding social media presence and target market reach to gain new business.

Intern at Taj Hotels, Apr 2019 - Jun 2019 · 3 mos, Guwahati, Assam, India, - Spearhead Client Interactions and Client Servicing to ensure consistent, timely and quality delivery of service to patrons. - Responsible for managing Reception Operations and Reservation Management by utilizing strong knowledge in Operations Management, Stakeholder Management and Problem Solving. - Identify areas of improvement and propose creative and productive solutions to optimize operational efficiency and enhance overall client experience.

Education

Diploma of Education, Human Resources Management and Services, NMIMS CDOE

Diploma of Nursing, Nursing Education, Torrens University Australia