---
title: "Shivani Sood - Program Manager - Process Transformation in Greater Delhi Area | Tal"
description: "Meet Shivani Sood, Program Manager - HR Transformation | Data Analytics | Data Visualization | Machine Learning | Tableau | QuickSuite | Agentic AI | Business Intelligence | Actionable Insights | Process Architect | AI | Big Data based in Greater Delhi Area. AI stack includes codex and ChatGPT."
image: "https://tal.club/meet/shivani-sood/share-image"
---

# Shivani Sood on Tal

## Headline

Program Manager \- HR Transformation \| Data Analytics \| Data Visualization \| Machine Learning \| Tableau \| QuickSuite \| Agentic AI \| Business Intelligence \| Actionable Insights \| Process Architect \| AI \| Big Data

## About

I help organizations transform employee lifecycle processes, improve workforce services, and deliver better employee experiences through process redesign, digitization, operational excellence, and change leadership\. With my experience across Amazon and Barclays, I have led HR transformation, payroll modernization, shared services improvement, and enterprise change initiatives across global organizations\. Experienced Data analytics professional with a demonstrated history of working in the IT services, Banking and Financial industry services in India\. With more than 15 years of experience, I have become highly skilled at Data Analytics, Data Visualisation, Machine Learning, Tableau, Quick Suite, Agentic AI, Business Intelligence, Actionable Insights, Data Architect, Solutions Architect, Power BI, AI, Big Data If you are open to have a conversation with me and discuss data analytics use cases, please feel free to reach out to me on LinkedIn\.

## Location

Greater Delhi Area

## AI stack

codex

ChatGPT

## Work experience

Program Manager \- Process Transformation at Amazon, Jan 2023 \- Present · 3 yrs 8 mos, Noida, Transformation & Operational Excellence \| Jan 2023 – Present As the Regional Lead for HR \(Payroll\) ACES across UK, Ireland, and India, I drive transformation initiatives focused on payroll compliance, controls assurance, and continuous improvement across 3 countries\. Leading initiatives across multiple locations, partnering with payroll, finance, and upstream tech teams to embed governance, reduce risk, and deliver high\-quality pay experiences\. Key Impact Areas: • Leading regional payroll transformation initiatives \- As part of the Process Improvement team, supporting global operations, finance, and payroll partner teams to deliver a seamless pay experience for employees • Spearheaded cross\-country Lean Six Sigma projects, implementing control enhancements, data validation protocols, and sustainable process changes across payroll operations\. • Driving continuous improvement culture by providing extensive training and mentoring to team members, fostering a high\-performance environment • Partner with product and engineering teams to integrate technology for metrics improvement across payroll operations • Managing business transformation projects aimed at optimizing payroll processes, compliance, and service delivery across UK, Ireland, and India regions • Collaborating with cross\-functional teams to ensure alignment with organizational goals and best practices in payroll operations • Acting as a regional point of contact, ensuring standardized implementation of ACES principles, tools, and initiatives

Project Manager \- Program Management Office at Barclays, Apr 2020 \- Jan 2023 · 2 yrs 10 mos, Key Impact Areas: • Led enterprise\-wide strategic programs in finance and risk, collaborating with CIOs, Programme Managers, and global finance leads to deliver against transformation roadmaps\. • Built governance and control structures, including MI frameworks and project health reviews, supporting C\-suite visibility into strategic initiatives\. • Designed and delivered internal control re\-engineering efforts aligned with BCBS 239 compliance—streamlining financial and treasury operations for regulatory readiness\. • Championed Resident Lean Coach Program, upskilling over 200\+ finance colleagues in LEAN tools and driving grassroots transformation\. • Managed reporting and performance tracking for executive leadership through advanced dashboards, scorecards, and risk summaries tailored for D/MD\-level stakeholders\. • Reengineered legacy processes like BX Cash Account Funding and ServCo cost allocation, improving data integrity, forecast accuracy, and operational alignment\.

Asst\. Manager \- Business Transformation at Barclays, Apr 2017 \- Apr 2020 · 3 yrs 1 mo, \- Project Management & Process Control \- Drive transformation and change management for Financial Control & Internal Reporting

Business Analyst \- Project Management at Barclays, Mar 2013 \- Mar 2016 · 3 yrs 1 mo, Led automation and business process re\-engineering \(BPR\) projects across operations, HR, finance, and back\-office functions\. Conducted visual modeling and process documentation to map AS\-IS processes and design future\-state solutions\. Developed Business Requirement Documents \(BRDs\) for web\-based applications, collaborating with technical teams to drive system enhancements and operational efficiency\.

Senior Executive \- SAP Projects & Initiatives at Barclays, Jul 2010 \- Feb 2013 · 2 yrs 8 mos, Managed SAP implementation and change projects for finance and sourcing, ensuring seamless execution, compliance, and process optimization\. Led user access management, training, and e\-Source/ePro system integration to enhance efficiency and turnaround times\.

Associate at Bank of America, Aug 2009 \- Jul 2010 · 1 yr, Gurugram, Haryana, India, \- Provided support to the Wholesale Customers of Bank Of America & worked for Document Support which is responsible for maintaining customer records on WTX System \- Document verification, conduct process trainings, MI preparation – performance dashboards, capacity utilization & leadership decks for onshore partners

## Education

Master of Business Administration \(MBA\), Accounting and Finance, Punjab Technical University, Jalandhar

Bachelor’s Degree, Bachelor of Commerce, Panjab university

[View the original profile](https://tal.club/meet/shivani-sood)

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