Shivani Jat profile photo 1 on Tal

Shivani Jat

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Indore

Work experience

Kakaji Tyres
20213 yrs2024

Handled high volume customer queries via phone and in-person support. Resolved complaints efficiently while maintaining service standards. Managed billing concerns and payment follow-ups. Maintained accurate customer records and updated databases. Coordinated with internal teams for timely issue resolution. Ensured high levels of customer satisfaction.

Education

Vikram University

Bachelor of Applied Science - BASc, Computer and Information Sciences and Support Services

Vikram University

20154 yrs2019
Vikram University

bsc(cs), Computer Science

Vikram University

20154 yrs2019

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Headline

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Location

Indore

Work experience

Customer Support Executive at Kakaji Tyres, 2021 - 2024 · 3 yrs, Handled high volume customer queries via phone and in-person support. Resolved complaints efficiently while maintaining service standards. Managed billing concerns and payment follow-ups. Maintained accurate customer records and updated databases. Coordinated with internal teams for timely issue resolution. Ensured high levels of customer satisfaction.

Education

Bachelor of Applied Science - BASc, Computer and Information Sciences and Support Services, Vikram University

bsc(cs), Computer Science, Vikram University

Shivani Jat - Customer Support Executive in Indore | Tal