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Business Analyst | ECBA Certified | Requirement Gathering | AI Tools (ChatGPT) | Actively Seeking Opportunities

About

Results-driven Business Analyst with 1 year of experience working on SaaS and web-based applications, translating business needs into clear, actionable requirements. Experienced in requirements gathering, stakeholder collaboration, data analysis, and Agile delivery. I have hands-on experience in: Gathering and documenting requirements (BRD, FRD, User Stories, Acceptance Criteria) Working closely with Product, UI/UX, Engineering, and QA teams Analyzing data using SQL, Power BI, Tableau to support business decisions Supporting Agile ceremonies (Sprint planning, backlog grooming, UAT) I have worked in EdTech SaaS environments, contributing to product enhancements, process improvements, and data-driven insights. I enjoy solving business problems, improving user experience, and acting as a bridge between business and technology. 💡 Open to roles: Business Analyst | Technical Business Analyst | Product Analyst 📍 Domains: SaaS, Web & Mobile Applications, Data-driven Products

Location

Indore

Work experience

Business Analyst at Abhi.Service, Jun 2025 - Present · 1 yr 1 mo, Indore, Engaged with prospective clients on LinkedIn to understand business needs and initiate requirement discussions Conducted initial client conversations to gather high-level requirements and identify suitable solution approaches Gathered and documented business requirements, translating client inputs into structured notes for development teams Acted as a bridge between clients and developers to clarify requirements, scope, and deliverables Used AI tools like ChatGPT to draft requirement summaries and improve documentation clarity Participated in discussions, captured key requirements, and documented meeting notes (MoMs) Aligned client requirements with digital solutions, supporting early-stage solution mapping and decision-making

QA Tester at Bitsquad Software, Jan 2023 - Jun 2023 · 6 mos, Indore, Madhya Pradesh, India, Assisted in testing web and application features to ensure functionality, usability, and performance Executed manual test cases and reported bugs with clear steps and expected vs actual results Collaborated with developers and business teams to understand requirements and validate fixes Performed regression testing after new feature releases and bug fixes Documented test scenarios, test cases, and defect reports

Education

Master of Business Administration, Devi Ahilya Vishwavidyalaya (DAVV), Indore