Headline

Operations Analyst | Ex-Deloitte USI | SAP BASIS | SAP CDM Support | SAP Service Delivery Coordination | SAP Application Layer Support | SAP IS-Utilities Operations | Client Coordination | Team Leadership

About

SAP Service Delivery Coordination professional with 4 years of experience supporting SAP enterprise operations, client-facing service execution, issue tracking, and cross-functional delivery coordination. Experienced in incident follow-up, SLA monitoring, batch job tracking, billing failure handling, defect coordination, change request support, and release support within SAP IS-Utilities workflows. Strong exposure to overseas stakeholder communication, operational reporting, weekly service discussions, and application layer support coordination. Foundational SAP Basis knowledge includes system landscape concepts, STMS/transport flow, system refresh monitoring, job monitoring, client refresh activities, and SAP HANA basics.

Location

Bengaluru

Work experience

Analyst at Deloitte, Jun 2022 - Feb 2026 · 3 yrs 9 mos, Hyderabad, Telangana, India · Hybrid

Analyst at Deloitte, Jan 2022 - Jun 2022 · 6 mos, Hyderabad, Telangana, India · Hybrid

Student Intern at LinuxWorld Informatics Pvt Ltd, May 2021 - Aug 2021 · 4 mos

Education

Master of Computer Applications - MCA, Computer Science, National institute of technology Calicut

Bachelor's of computer Applications BCA, Computer Science, United Institute Of Management