Shivananda Naik
Technical Delivery Manager Business Transformation at eMpulse Global
Bengaluru
17+ years of work experience
Mar 20197 yrs 8 mosPresent
Bengaluru
I lead end-to-end business transformation for 2 long-term US clients across 50+ projects, from on-site assessment through go-live and adoption. One client's EBITDA improved 20% over 5 years. As the primary point of contact, I make sure every deliverable meets their business requirements.
Production redesign: Consolidated two factories of a US vehicle upfitter into a 700,000 sq ft facility and moved from bay build to line production. Lead time fell ~38% (8 to 5 weeks).
Design engineering: Built the department from scratch. Monthly revenue grew 22x, serving 7 clients.
Lean first, digital second: Macro and micro value stream maps, stakeholder workshops and impact-vs-effort prioritization across IT, Design Engineering and BPO opportunities. Processes are fixed and standardized before they are automated.
Digital delivery: As Business Analyst, Scrum Master and Project Manager, I delivered Sales & Operations Planning, Inspection, Product Configurator and Universal Parts apps on time and within budget.
Adoption and visibility: Led client-side change management and set up KPI tracking and Power BI dashboards for real-time process performance.
Leadership: I lead a team of 45 across business analysts, design engineers, developers and testers, coaching and mentoring them.
Operations and growth: Manage day-to-day client operations (spec reviews, BOM and drawing release) and sell IT solutions during on-site visits.
Jul 20144 yrs 9 mosMar 2019
Bengaluru
Operational excellence leadership. I led operational excellence strategy and programs (5S, Kaizen, Lean Six Sigma and TPM) that improved efficiency and drove cultural change, with measurable results.
INR 9.1 crore saved. I picked strategic projects through financial data analysis and led continual improvement programs that saved INR 9.1 crore over four fiscal years (FY2015 to FY2019).
Gemba-led Kaizen at scale. I used Gemba walks to build trust and gather insights. Cross-functional teams then implemented thousands of Kaizens across 25 production facilities in India.
Capability building. I ran company-wide training in continuous improvement methods. I also mentored dozens of project teams through the full DMAIC lifecycle, resulting in hundreds of Lean Six Sigma Green Belt projects.
Culture of improvement. I organized internal Kaizen and Lean Six Sigma competitions. I also launched a monthly and yearly "CI Award" that recognized and financially rewarded employee ideas.
First-ever ISO certification. I developed and implemented the company's Quality Management System (QMS), which earned its first ISO certification.
National recognition. At the CII Six Sigma National Competitions, I won 1st Runner-Up at the 12th edition and the Special Category Award at the 10th edition.
Jan 20131 yr 7 mosJul 2014
Bengaluru
Quality ownership on the Mahindra Reva EV program. I owned customer, in-process and supplier quality for composite and plastic components, including exterior body panels and composite battery housings.
Final inspection and release. I led final product inspection with QC technicians, inspecting and releasing product for dispatch to the customer.
On-site customer complaint resolution. I assessed problems at Mahindra Reva, quarantined affected material and corrected the issue at the customer's location. Back at the plant, I inspected products for the same defect to prevent repeats.
Permanent fixes through root cause analysis. I ran RCA and 8D investigations to eliminate defects at the source and formally close customer complaints.
New product launch support. I supported the QA engineer on PPAP and APQP documentation and approvals.
Supplier quality. I visited supplier sites when product issues arose, ran problem reviews and helped suppliers correct production issues.
Sep 20093 yrs 5 mosJan 2013
Udupi
Led a 15-person quality team. I led 3 engineers and 12 inspectors responsible for in-line production quality in composite blade manufacturing.
Composite materials expertise. I progressed from incoming raw material inspection to owning in-process product quality.
Non-conformance management. I owned the process end to end, running root cause analysis and corrective and preventive actions.
Global escalation and certification. For critical defects with no local solution, I sent full defect analysis and proposed corrective measures to the Netherlands technical team. This led to my certification as a quality expert engineer.
Systems and reporting. I managed quality master data in SAP QM and prepared quality department MIS reports. I also trained technicians and engineers on product functionality, process procedures and inspection standards.
QMS development. I developed the PFD, PFMEA and Control Plan for end-to-end blade production as part of a companywide QMS programme.
Continuous improvement. I drove 5S and kaizens that improved workplace organization, productivity and safety.
Lean Six Sigma Green Belt (ISI), earned while working. I then delivered two high-impact DMAIC projects:
Main Mould Production Cycle Time Optimization, which cut cycle time by 20%
Main Mould Defect Reduction, which cut the defect rate by 80%
Shivananda’s AI Stack
Education
Bachelor's degree, Mechanical Engineering
N M A M Institute of Technology, NITTE
20054 yrs2009
PUC, PCMB
B
20032 yrs2005
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