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Shivam Upadhyay

AI Product Builder | 9+ Years | 0 to 1 to n | Ex- REA India(Housing.com, PropTiger.com, Makaan.com), Rapido, Dunzo

Agra

9+ years of work experience

REA India
Jan 20233 yrs 5 mosMay 2026

Gurugram, Haryana, India

▸ Squad leadership: Led a squad of 5 engineers, 2 APMs, 1 designer, and 1 analyst across full product lifecycle — requirements, design, sprint delivery, and post-launch iteration — driving 10% YoY growth for Housing.com. ▸ PropTiger turnaround: Owned PropTiger's product strategy; drove initiatives contributing to ₹980M (~$11.7M) in revenue — enabling the business to reach breakeven and positioning it for acquisition by Aurum Proptech. ▸ AI-powered revenue channel: Designed and launched WhatsApp automation journeys using conversational AI — a net-new acquisition channel generating ₹10M+ quarterly revenue. ▸ Housing Studio (0→1): Built and scaled the Housing Studio website from scratch, creating a self-serve acquisition platform for brokers and developers that generated 100+ qualified B2B leads/month. ▸ HRIS platform (0→1): Built Housing.com's end-to-end HRIS — onboarding → exits → compensation → surveys — reducing HR ops load by 45%.
REA India
May 20211 yr 9 mosJan 2023

Gurugram, Haryana, India

▸ Platform growth: Redesigned Housing.com's seller engagement loop using usage analytics — scaling to 1.5M MAU sessions, doubling per-seller engagement frequency, and driving an 8% revenue lift. ▸ Revenue ownership: Delivered ₹75M in FY23 (30% YoY growth) through a structured, business-case-driven roadmap, including ₹75M+ revenue generated via Housing Studio B2B acquisitions. ▸ HR tooling: Built internal HR tooling reducing voluntary attrition by 20% by identifying and resolving top attrition drivers through data analysis. ▸ Finance automation: Led Oracle NetSuite integration to eliminate manual finance reconciliation workflows, improving data accuracy and freeing up operational bandwidth. ▸ Hardware distribution: Drove DigiTab hardware expansion through product-led distribution, growing unit sales 5× in FY24 by coordinating cross-functional go-to-market execution.
Rapido
Nov 20204 mosFeb 2021

Bengaluru, Karnataka, India

▸ Automated refund and login support issues raised by customers, constituting 26% of the total support issues
Rapido
Dec 20191 yrNov 2020

Greater Bengaluru Area

▸ Conceptualized Rapido for SMEs: a cross-leverage feature for bike-taxi Captains (riders) which boosted their daily earnings by 34%. Ideation to MVP release was executed in less than 25 days during COVID-19 lockdown phase ▸ Launched Rapido Local during COVID-19 to increase GMV, enabling users to transport packages at their convenience ▸ Constructed government compliant GST invoice for Rapido customers and saved on the tax entities ▸ Expanded Rapido for Business by integrating Rapido “Plug n Play” with various organisations, escalating Rapido’s transactions by 9% ▸ Remodeled pricing calculation & offers logic benefiting the end users which led to reduction in support tickets by 30%
Dunzo
Mar 201910 mosDec 2019

Bengaluru Area, India

▸ Analysed new user journey of competitor Apps (Swiggy, Zomato, Uber Eats, Big Basket, Grofers, Myra Meds, Foodpanda) and enhanced user conversion by almost 6% ▸ Improved overall data analysis and understanding to make precise product decisions ▸ Increased existing user conversion by 24% over 5 months ▸ Reduced funnel drops at login flow by 40%, impacting 15% more successful logins ▸ Built a pipeline of more than 8 growth experiments with an estimated impact of 15-20% on new user conversion rate
Dunzo
Oct 20181 yr 3 mosDec 2019

Bengaluru, Karnataka, India

▸ Planned, tested and signed off all major re-write projects for Dunzo’s expansion and growth ▸ Managed releases with a team of twelve QEs and organised daily stand-up meetings for QA planning ▸ Tested the implementation of Pusher & Amazon Kinesis as an alternative of Firebase ▸ Onboarded and trained newly hired junior QEs ▸ Test Automation of log-in flow and profile page using Appium ▸ Logged and reported backend and frontend error logs using Terminal and Logcat respectively
Dunzo
Oct 20162 yrs 1 moOct 2018

Bangalore

▸ Estimated testing timeline for product requirements, formulated the acceptance test criteria & planned for test cycles and regression effort ▸ Created quality assurance coverage reports for tested, existing and newly found bugs ▸ Tested and Automated APIs using Postman, Charles & IntelliJ IDEA ▸ Involved in all phases of Software Testing Life Cycle (STLC) ▸ Completed the first ever testing of Dunzo User & Partner Apps

Shivam’s AI Stack

claude
claude
grok
grok
openai
openai
ChatGPT
ChatGPT
ChatGPT Images
ChatGPT Images
Figma Make
Figma Make

Education

Don Bosco Institute of Technology (D.B.I.T)

Bachelor of Engineering (BE), Computer Science

Don Bosco Institute of Technology (D.B.I.T)

20124 yrs2016

12th, science

St John's sr. sec. school

20111 yr2012

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Headline

AI Product Builder | 9+ Years | 0 to 1 to n | Ex- REA India(Housing.com, PropTiger.com, Makaan.com), Rapido, Dunzo

About

Product leader with 9+ years building and scaling enterprise platforms across PropTech, HR Tech, SaaS, and Mobility. Proven track record in end-to-end product ownership, 0→1 builds, and cross-functional squad leadership. Contributed to PropTiger's ₹980M (~$11.7M) revenue milestone, enabling breakeven and acquisition by Aurum Proptech. Experienced in deploying AI and automation — conversational AI, WhatsApp automation, LLM-assisted workflows — to drive measurable revenue and adoption outcomes.

Location

Agra

AI stack

claude

grok

openai

ChatGPT

ChatGPT Images

Figma Make

Work experience

Lead Product Manager at REA India, Jan 2023 - May 2026 · 3 yrs 5 mos, Gurugram, Haryana, India, ▸ Squad leadership: Led a squad of 5 engineers, 2 APMs, 1 designer, and 1 analyst across full product lifecycle — requirements, design, sprint delivery, and post-launch iteration — driving 10% YoY growth for Housing.com. ▸ PropTiger turnaround: Owned PropTiger's product strategy; drove initiatives contributing to ₹980M (~$11.7M) in revenue — enabling the business to reach breakeven and positioning it for acquisition by Aurum Proptech. ▸ AI-powered revenue channel: Designed and launched WhatsApp automation journeys using conversational AI — a net-new acquisition channel generating ₹10M+ quarterly revenue. ▸ Housing Studio (0→1): Built and scaled the Housing Studio website from scratch, creating a self-serve acquisition platform for brokers and developers that generated 100+ qualified B2B leads/month. ▸ HRIS platform (0→1): Built Housing.com's end-to-end HRIS — onboarding → exits → compensation → surveys — reducing HR ops load by 45%.

Product Manager at REA India, May 2021 - Jan 2023 · 1 yr 9 mos, Gurugram, Haryana, India, ▸ Platform growth: Redesigned Housing.com's seller engagement loop using usage analytics — scaling to 1.5M MAU sessions, doubling per-seller engagement frequency, and driving an 8% revenue lift. ▸ Revenue ownership: Delivered ₹75M in FY23 (30% YoY growth) through a structured, business-case-driven roadmap, including ₹75M+ revenue generated via Housing Studio B2B acquisitions. ▸ HR tooling: Built internal HR tooling reducing voluntary attrition by 20% by identifying and resolving top attrition drivers through data analysis. ▸ Finance automation: Led Oracle NetSuite integration to eliminate manual finance reconciliation workflows, improving data accuracy and freeing up operational bandwidth. ▸ Hardware distribution: Drove DigiTab hardware expansion through product-led distribution, growing unit sales 5× in FY24 by coordinating cross-functional go-to-market execution.

Product Manager at Rapido, Nov 2020 - Feb 2021 · 4 mos, Bengaluru, Karnataka, India, ▸ Automated refund and login support issues raised by customers, constituting 26% of the total support issues

Associate Product Manager at Rapido, Dec 2019 - Nov 2020 · 1 yr, Greater Bengaluru Area, ▸ Conceptualized Rapido for SMEs: a cross-leverage feature for bike-taxi Captains (riders) which boosted their daily earnings by 34%. Ideation to MVP release was executed in less than 25 days during COVID-19 lockdown phase ▸ Launched Rapido Local during COVID-19 to increase GMV, enabling users to transport packages at their convenience ▸ Constructed government compliant GST invoice for Rapido customers and saved on the tax entities ▸ Expanded Rapido for Business by integrating Rapido “Plug n Play” with various organisations, escalating Rapido’s transactions by 9% ▸ Remodeled pricing calculation & offers logic benefiting the end users which led to reduction in support tickets by 30%

Interim Product Manager at Dunzo, Mar 2019 - Dec 2019 · 10 mos, Bengaluru Area, India, ▸ Analysed new user journey of competitor Apps (Swiggy, Zomato, Uber Eats, Big Basket, Grofers, Myra Meds, Foodpanda) and enhanced user conversion by almost 6% ▸ Improved overall data analysis and understanding to make precise product decisions ▸ Increased existing user conversion by 24% over 5 months ▸ Reduced funnel drops at login flow by 40%, impacting 15% more successful logins ▸ Built a pipeline of more than 8 growth experiments with an estimated impact of 15-20% on new user conversion rate

Senior Lead QA Engineer at Dunzo, Oct 2018 - Dec 2019 · 1 yr 3 mos, Bengaluru, Karnataka, India, ▸ Planned, tested and signed off all major re-write projects for Dunzo’s expansion and growth ▸ Managed releases with a team of twelve QEs and organised daily stand-up meetings for QA planning ▸ Tested the implementation of Pusher & Amazon Kinesis as an alternative of Firebase ▸ Onboarded and trained newly hired junior QEs ▸ Test Automation of log-in flow and profile page using Appium ▸ Logged and reported backend and frontend error logs using Terminal and Logcat respectively

Software Quality Assurance Test Engineer at Dunzo, Oct 2016 - Oct 2018 · 2 yrs 1 mo, Bangalore, ▸ Estimated testing timeline for product requirements, formulated the acceptance test criteria & planned for test cycles and regression effort ▸ Created quality assurance coverage reports for tested, existing and newly found bugs ▸ Tested and Automated APIs using Postman, Charles & IntelliJ IDEA ▸ Involved in all phases of Software Testing Life Cycle (STLC) ▸ Completed the first ever testing of Dunzo User & Partner Apps

Education

Bachelor of Engineering (BE), Computer Science, Don Bosco Institute of Technology (D.B.I.T)

12th, science, St John's sr. sec. school