---
title: "Shivam Tiwari (シヴァム) - Network Engineer L1 in Noida | Tal"
description: "Meet Shivam Tiwari (シヴァム), Your Next Data Storyteller | Learning AI and Data Science | Network Engineer @Ebix Technologies Limited (PNB HO DC) | Ex-Associate Engineer @CMS IT Services | Ex-Intern @RankingXpress Digital | BTech CSE’23 based in Noida."
image: "https://tal.club/meet/shivam-tiwari-2/share-image"
---

# Shivam Tiwari \(シヴァム\) on Tal

## Headline

Your Next Data Storyteller \| Learning AI and Data Science \| Network Engineer @Ebix Technologies Limited \(PNB HO DC\) \| Ex\-Associate Engineer @CMS IT Services \| Ex\-Intern @RankingXpress Digital \| BTech CSE’23

## About

Turning infrastructure challenges into scalable, automated solutions\. I'm a Cloud and DevOps\-focused engineer with experience spanning network operations, technical support, and data analytics\. My background combines infrastructure management, automation, cloud technologies, and data\-driven problem\-solving\. I work with AWS, Python, SQL, ServiceNow, Jira, Git, and CI/CD concepts to improve system reliability, streamline operations, and support business\-critical environments\. Over the past few years, I've worked across network infrastructure, IT operations, and analytics roles\. At Ebix Technologies, I managed network configuration validation, documentation, firmware lifecycle management, and root\-cause analysis\. Previously at CMS IT Services, I supported enterprise ITSM environments while improving data quality and operational processes\. My experience at RankingXpress Digital strengthened my skills in SQL, Python, A/B testing, data validation, and analytics automation\. Along the way, I've earned certifications from AWS, Google, Anthropic, Deloitte, Tata, and Celonis\. I'm currently focused on growing as a Cloud Engineer and DevOps professional, building expertise in cloud architecture, automation, infrastructure as code, CI/CD pipelines, and AI\-powered engineering workflows\. I'm excited to connect with professionals, contribute to innovative teams, and solve large\-scale infrastructure challenges\.

## Location

Noida

## Work experience

Network Engineer L1 at Ebix, Dec 2024 \- Mar 2026 · 1 yr 4 mos, Delhi, India, Designed and executed network configuration validation workflows, improving backup reliability and ensuring infrastructure recoverability\. Maintained network inventories, IP schemas, and cabling documentation, increasing configuration accuracy and operational visibility\. Implemented repeatable firmware upgrade and patch management processes, ensuring audit compliance and minimizing configuration drift\. Investigated network incidents through configuration analysis and change\-log correlation, accelerating root\-cause identification and issue resolution\. Supported enterprise\-scale network operations by enforcing standardized documentation and governance practices\.

Technical Support Engineer at CMS IT Services, Jan 2024 \- Nov 2024 · 11 mos, Gurugram, Haryana, India, \- Demonstrated ability to diagnose and resolve complex hardware, software, and basic network issues efficiently\. \- Proficient in managing incident, problem, and request lifecycles within industry\-standard ITSM tools\. \- Skilled in maintaining the integrity and organization of critical IT\-related data, including user information, configurations, and incident logs\. \- Effectively communicated technical information to non\-technical users, ensuring clear understanding and high user satisfaction\. \- Capable of creating and utilizing comprehensive documentation to support IT operations and empower end\-users\.

Data Analyst at RankingXpress Digital, Jul 2023 \- Dec 2023 · 6 mos, Noida, Uttar Pradesh, India, \- Essential for querying and extracting relevant data from databases for analysis and dashboard creation\. \- Crucial for data manipulation, cleaning, statistical analysis, and creating custom visualizations\. \- Key for designing intuitive dashboards and compelling reports that communicate insights effectively\. \- Applied for A/B testing, trend analysis, and understanding data distributions to draw valid conclusions\. \- Fundamental skill applied across all projects to ensure data quality and accuracy before analysis\.

## Education

Bachelor of Technology \- BTech, Computer Science and Information Technology, ITM Gwalior

Intermediate, Mathematics, Madhya Pradesh Board of Secondary Education \(MPBSE\)

[View the original profile](https://tal.club/meet/shivam-tiwari-2)

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