Shivam Sharma profile photo 1 on Tal

Shivam Sharma

MTS at Salesforce| CRM| APEX| LWC| 5X Certified| Agentforce| Einstein Builder| Problem Solving

Hyderabad

4+ years of work experience

Salesforce
Jun 20263 mosPresent

Hyderabad, Telangana, India

Deloitte
Aug 20232 yrs 10 mosMay 2026

Bhubaneswar, Odisha, India

• Worked for the end-to-end development of a Gen AI product integrated with OpenAI APIs and Assistant tools. • Engineered a dynamic assistant builder enabling PDF preview, file search, and code interpreter functionalities. • Built and deployed scalable Gen AI chatbots with S3 bucket integration for secure file management. • Successfully launched the product on Salesforce AppExchange, meeting enterprise-grade quality standards. • Designed solutions focused on performance, cost-efficiency, and seamless extensibility across features. • Continuously maintained and enhanced AI tools by optimizing usage patterns and minimizing infrastructure costs. • Contributed to integrating intelligent user interactions and driving faster decision-making for business users.
HighRadius
May 20221 yr 1 moMay 2023

Bhubaneswar, Odisha, India

HighRadius
Jan 20224 mosApr 2022

Gained hands-on experience in all aspects of Web Application Devleopment : Developed an AI Enabled B2B Invoice Management System, including: • Machine Learning Model • Java Servlet • SQL • ReactJs • Integration • Exposure to different B2B invoice transactions.
Deloitte
Oct 20211 moOct 2021

Awishcar
Sep 20215 mosJan 2022

Jamshedpur, Jharkhand, India

Got some hands-on exposure working on Full stack Development focusing on PHP framework Yii and Yii2 with some encryption implementation on CRUD operations and several features to it.

Shivam’s AI Stack

antigravity
antigravity
cursor
cursor

Education

Siksha 'O'​ Anusandhan University

Bachelor of Technology - BTech, Computer Science

Siksha 'O'​ Anusandhan University

20194 yrs2023

12th, INTERMEDIATE

DAV Public School, Jamshedpur

20172 yrs2019

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Headline

MTS at Salesforce| CRM| APEX| LWC| 5X Certified| Agentforce| Einstein Builder| Problem Solving

About

As a Salesforce Developer with hands-on experience in Apex, LWC and AI integration, I specialize in delivering scalable and intelligent solutions tailored to evolving business needs. I bring a unique blend of technical expertise and client-facing communication skills regularly leading demos, gathering requirements, and collaborating with stakeholders to translate ideas into efficient, Salesforce-native implementations. My work also extends into the realm of OpenAI and AI-powered automation, where I explore how artificial intelligence can elevate CRM capabilities, improve productivity and drive smarter customer engagement. Whether building custom components, optimizing business processes, or integrating cutting-edge AI tools into Salesforce, I’m passionate about crafting solutions that are both user-centric and innovation-driven.

Location

Hyderabad

AI stack

antigravity

cursor

Work experience

Member of Technical Staff at Salesforce, Jun 2026 - Present · 3 mos, Hyderabad, Telangana, India

Salesforce Developer at Deloitte, Aug 2023 - May 2026 · 2 yrs 10 mos, Bhubaneswar, Odisha, India, • Worked for the end-to-end development of a Gen AI product integrated with OpenAI APIs and Assistant tools. • Engineered a dynamic assistant builder enabling PDF preview, file search, and code interpreter functionalities. • Built and deployed scalable Gen AI chatbots with S3 bucket integration for secure file management. • Successfully launched the product on Salesforce AppExchange, meeting enterprise-grade quality standards. • Designed solutions focused on performance, cost-efficiency, and seamless extensibility across features. • Continuously maintained and enhanced AI tools by optimizing usage patterns and minimizing infrastructure costs. • Contributed to integrating intelligent user interactions and driving faster decision-making for business users.

Data Science Intern at HighRadius, May 2022 - May 2023 · 1 yr 1 mo, Bhubaneswar, Odisha, India

Web Application Developer at HighRadius, Jan 2022 - Apr 2022 · 4 mos, Gained hands-on experience in all aspects of Web Application Devleopment : Developed an AI Enabled B2B Invoice Management System, including: • Machine Learning Model • Java Servlet • SQL • ReactJs • Integration • Exposure to different B2B invoice transactions.

Virtual Internship at Deloitte, Oct 2021 - Oct 2021 · 1 mo

Full-stack Developer at Awishcar, Sep 2021 - Jan 2022 · 5 mos, Jamshedpur, Jharkhand, India, Got some hands-on exposure working on Full stack Development focusing on PHP framework Yii and Yii2 with some encryption implementation on CRUD operations and several features to it.

Education

Bachelor of Technology - BTech, Computer Science, Siksha 'O'​ Anusandhan University

12th, INTERMEDIATE, DAV Public School, Jamshedpur