Headline

Product Manager | 0→1 & Growth Products | D2C & E-commerce | AI/GenAI | Product Strategy & Analytics

About

I’m a Product Manager with 6+ years of experience across Product Management, Product Ownership, Project Management, and Data, building and delivering digital products across e-commerce, AI/ML, data platforms, automation, and customer-facing applications. I enjoy solving complex customer and business problems by combining customer insights, product strategy, data, technology, and experimentation. My approach is grounded in understanding the problem deeply, validating assumptions early, prioritizing based on impact, and working closely with cross-functional teams to turn ideas into measurable outcomes. My product experience includes: • Product strategy, roadmap planning, and prioritization • Product discovery, user research, and problem validation • 0→1 product development and MVPs • Agile/Scrum, backlog management, and end-to-end product delivery • Data-driven decision-making, experimentation, and KPI tracking • API integrations and technical product management • E-commerce, customer experience, automation, and digital platforms • Stakeholder management and cross-functional collaboration I also bring hands-on experience in AI-first product management, with a focus on understanding how Generative AI, LLMs, AI-powered workflows, prompt engineering, and AI-enabled product experiences can be applied to solve real user and business problems. Through Airtribe’s AI-First Product Management program, I strengthened my ability to incorporate AI into product discovery, ideation, experimentation, and product development. At Sanskriti Fab, I built and scaled a D2C fashion accessories business from the ground up, owning product strategy, customer experience, e-commerce, growth, and experimentation. This gave me practical 0→1 experience across product, technology, operations, marketing, and business. Previously, at Advance Auto Parts and ReTech Labs, I worked on products including AI-powered chatbots, customer automation, mobile applications, dashboards, store digitization, API integrations, and data-driven platforms, collaborating with engineering, design, data, and business teams. Core strengths: Product Strategy • Product Discovery • AI/GenAI • Technical Product Management • 0→1 Product Development • Data & Analytics • Agile/Scrum • API Integration • UX • Experimentation • Stakeholder Management • Cross-functional Leadership I’m passionate about building useful products, simplifying complex problems, and creating measurable customer and business impact.

Location

Gurugram

AI stack

antigravity

claude code

claude

gemini

lovable

n8n

Work experience

Product Manager (Co-Founder) at Sanskriti Fab, Aug 2024 - Mar 2026 · 1 yr 8 mos, Gurugram, Haryana, India, Product Management | Growth | E-commerce | Customer Experience • Owned the end-to-end product lifecycle of a Shopify-based D2C e-commerce platform, driving product strategy, roadmap execution, customer experience, and growth, contributing to 3× order growth and an 18% repeat purchase rate. • Conducted customer interviews and analyzed product analytics to identify acquisition and retention challenges, translating insights into 8+ prioritized product initiatives. • Led cross-functional teams to execute product experiments and optimize customer journeys, reducing customer acquisition cost (CAC) by 50% while accelerating feature delivery. • Prioritized third-party API integrations and marketing automation initiatives based on customer value, business impact, and implementation effort, strengthening the platform's scalability. • Evaluated product performance, unit economics, acquisition efficiency, and capital requirements to make a data-driven decision to sunset the venture.

Product Owner at Advance Auto Parts, Nov 2022 - Jul 2024 · 1 yr 9 mos, Hyderabad, Telangana, India, AI Product Management | Product Ownership | Agile Delivery • Led end-to-end delivery of AI-powered customer experience products, including a rules-based automotive support chatbot and cart abandonment automation, improving customer self-service and purchase recovery. • Owned and prioritized the product backlog using the RICE framework, aligning product initiatives with customer needs, business objectives, and measurable outcomes. • Translated stakeholder requirements into user stories, product requirements, and acceptance criteria, enabling engineering teams to deliver 5+ features in 10 months. • Collaborated with Customer Support and Analytics teams to identify high-impact customer pain points and deliver AI-powered solutions adopted by 50% of support users.

Product Owner | Project Manager at ReTech Labs, Inc., Aug 2020 - Nov 2022 · 2 yrs 4 mos, Noida, Uttar Pradesh, India, Product Ownership | Enterprise SaaS | Retail Analytics • Led product delivery for an enterprise Store Digitization platform, enabling real-time planogram visualization and retail analytics, contributing to 8% business growth at enterprise clients. • Defined product roadmaps, user workflows, and backlog priorities across web applications, mobile apps, and analytics dashboards, coordinating delivery with engineering and design teams. • Partnered with engineering teams to optimize AWS and Grafana infrastructure, reducing dashboard latency by 25% and improving the analytics experience for enterprise users. • Leveraged SQL, Power BI, and product usage analytics to identify user behavior patterns and inform feature prioritization, adoption strategies, and product improvements.

Data Analyst at ReTech Labs, Inc., May 2020 - Aug 2020 · 4 mos, Noida, Uttar Pradesh, India

Human Resources Recruiter at Net2Source Inc., Dec 2019 - Apr 2020 · 5 mos, Noida, Uttar Pradesh, India

Management Information System Analyst at Eon Electric Ltd., Sep 2018 - Jun 2019 · 10 mos, Noida, Uttar Pradesh, India

Education

Post Graduation Diploma, Data Science, International Institute of Information Technology Bangalore

Bachelor of Technology, Mechanical Engineering, Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow

Public links

github: https://github.com/shivam08gupta

shivam-portfolio-website.vercel.app: https://shivam-portfolio-website.vercel.app/