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Shivam Mishra

Product Manager | AI Products | B2B SaaS | 0→1 & Scale | Ex-Software Engineer

India

6+ years of work experience

GoodWorkLabs
Nov 20242 yrsPresent

India

- Owned product strategy and roadmap for Messaging Studio, delivering 10+ major features in 3 months including AI Design Studio, Campaign Builder, Flow Builder, P2A Journeys, Analytics, and Agent Management by aligning engineering, design, and business teams. - Led the development of AI Design Studio, enabling marketers to generate complete RCS campaigns using AI and reducing campaign creation time by ~70%. - Redesigned campaign creation workflows, simplifying multi-step user journeys and improving campaign creation efficiency by ~40%, resulting in faster customer onboarding. - Partnered with engineering, design, sales, and enterprise stakeholders to prioritize roadmap and product releases, contributing to 30% higher POC-to-deal conversion. - Built and standardized 500+ reusable AI workflow templates for Kriatix.ai, enabling rapid deployment of enterprise automation solutions across HR, Finance, Compliance, Customer Support, and Operations. - Defined configurable workflow automation capabilities for Kriatix.ai, including business rules, approvals, integrations, and AI agents, reducing enterprise implementation effort by 45%. - Led product discovery for Kriatix.ai, translating customer pain points into reusable platform capabilities that improved proof-of-concept to paid conversion by 30%. - Owned the product strategy and roadmap for NetSkill, launching AI-powered learning capabilities including Roleplay, adaptive learning paths, gamification, assessments, and conversational learning assistants, increasing learner completion rates by 40%. - Redesigned the enterprise learning journey by introducing personalized recommendations, gamified rewards, and AI-driven coaching, improving monthly active learners by 60% and reduced drop-off rate by 30%. - Drove product adoption across enterprise customers through configurable learning journeys and AI-powered automation, acquiring 3+ enterprise customers every month.
Integra
Aug 20231 yr 4 mosNov 2024

Remote

- Owned and led the end-to-end development of AI Agent Platform Quixl, from ideation to launch with 9+ AI Agents - Built an AI Agent Framework for creating customisable agents with multiple integrations - Delivered demos of Quixl to customers, successfully converting to paid plans, collaborating with the marketing and sales teams - Conducted competitive analysis and market research, collaborating on detailed specs and UI/UX for Quixl, ensuring high-quality deliverables - Designed features like Prompt Studio, Data Pipeline and Tenant & User Management to improve the capabilities of AI Agents - Oversaw iNLP product sprints, achieving a 90%+ delivery rate, while developing and maintaining the iNLP product roadmap, aligning with goals, and achieving set KPIs.
BrightCHAMPS
Mar 20212 yrs 5 mosJul 2023

Bengaluru, Karnataka, India

- Created a task management system for communicating with teachers improving Visibility TAT by 350% and Action TAT by 163% - Introduced a new GTM for the B2B vertical building a Smartverse (inspired by Metaverse) and targeting revenue of 30L/month - Led referral program for teachers to pitch to parents, built gamification features, leading to productization of referrals resulting in 1.8 Cr of revenue per year for the company. - Worked on a gamified revision system (quiz) for students such that students get to revise the content of the class and also give feedback increasing the NPS by 5% - Analysed different data regarding the curriculum for different stakeholders customers(parents, students) and teachers and created insight for product and decisions makers leading to considerable improvement in CSAT and NPS - Handled successful launch of the 500+ sessions curriculum collaborating with curriculum team providing iterations accordingly for 400+ teachers leading to the diverse curriculum for the organisation - Directed a cross-functional team of 8 people comprising of data-analyst, operations and content, and collaborated with the academy, product and tech team leading a better product experience for customers and teachers both - Created PRDs by analyzing feedback and accomplished improvements in adherence metrics like curriculum by 3%, assessment by 40% and assignment by 30%
Lohia Corp Limited
Jul 20199 mosMar 2020

- Developed a small product Django Web App for the in-house working of the 3000+ data entry and calculation - Made project and Analyzed data coming from Gauzing Machine(Used for calculating the thickness of sheet) - Successfully described the different components which are mixed to create different variations - Saved 20+ hours of time by simulating the estimated calculation of values by gauzing machine with help of linear regression - Coordinated with 10+ executives from other firms for acquiring components of the gauzing machine and execution

Shivam’s AI Stack

aistudio
aistudio
claude
claude
elevenlabs
elevenlabs
gemini
gemini
lovable
lovable
n8n
n8n

Education

Institute of Management Technology, Ghaziabad

Executive PGDM, Finance, General

Institute of Management Technology, Ghaziabad

20261 yr2027
AJAY KUMAR GARG ENGINEERING COLLEGE, GHAZIABAD

Bachelor of Technology - BTech, Computer Science

AJAY KUMAR GARG ENGINEERING COLLEGE, GHAZIABAD

20154 yrs2019

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Headline

Product Manager | AI Products | B2B SaaS | 0→1 & Scale | Ex-Software Engineer

About

Results-oriented Product Manager with over 7 years of experience, including 6+ years in product management within B2B SaaS, B2C Ed-Tech, and B2C E-Commerce industries. Proven track record of leading cross-functional teams to deliver innovative, data-driven solutions from ideation to launch. Product Management: Agile Tools (Jira, Confluence, Trello), Scrum Methodologies, Product Lifecycle Management, Stakeholder Management, Business Analysis, Product Marketing, Business Strategy Technical: Backend and Frontend Web Technologies, CRM, ERP, APIs, Web Development, Machine Learning, Artificial Intelligence, Generative AI Data Analytics: SQL, Python, Google Sheets, Excel, A/B Testing, Data-Driven Decision Making Design & Wireframing: Figma (UI/UX Design), Canva, Miro, Whimsical, Product Design Research & Analysis: Market Analysis, User Research, Competitive Analysis Project & Stakeholder Management: Project Planning, Strategic Thinking, Stakeholder Collaboration, Product Roadmap, Product Planning

Location

India

AI stack

aistudio

claude

elevenlabs

gemini

lovable

n8n

Work experience

Product Manager at GoodWorkLabs, Nov 2024 - Present · 2 yrs, India, - Owned product strategy and roadmap for Messaging Studio, delivering 10+ major features in 3 months including AI Design Studio, Campaign Builder, Flow Builder, P2A Journeys, Analytics, and Agent Management by aligning engineering, design, and business teams. - Led the development of AI Design Studio, enabling marketers to generate complete RCS campaigns using AI and reducing campaign creation time by ~70%. - Redesigned campaign creation workflows, simplifying multi-step user journeys and improving campaign creation efficiency by ~40%, resulting in faster customer onboarding. - Partnered with engineering, design, sales, and enterprise stakeholders to prioritize roadmap and product releases, contributing to 30% higher POC-to-deal conversion. - Built and standardized 500+ reusable AI workflow templates for Kriatix.ai, enabling rapid deployment of enterprise automation solutions across HR, Finance, Compliance, Customer Support, and Operations. - Defined configurable workflow automation capabilities for Kriatix.ai, including business rules, approvals, integrations, and AI agents, reducing enterprise implementation effort by 45%. - Led product discovery for Kriatix.ai, translating customer pain points into reusable platform capabilities that improved proof-of-concept to paid conversion by 30%. - Owned the product strategy and roadmap for NetSkill, launching AI-powered learning capabilities including Roleplay, adaptive learning paths, gamification, assessments, and conversational learning assistants, increasing learner completion rates by 40%. - Redesigned the enterprise learning journey by introducing personalized recommendations, gamified rewards, and AI-driven coaching, improving monthly active learners by 60% and reduced drop-off rate by 30%. - Drove product adoption across enterprise customers through configurable learning journeys and AI-powered automation, acquiring 3+ enterprise customers every month.

Product Manager at Integra, Aug 2023 - Nov 2024 · 1 yr 4 mos, Remote, - Owned and led the end-to-end development of AI Agent Platform Quixl, from ideation to launch with 9+ AI Agents - Built an AI Agent Framework for creating customisable agents with multiple integrations - Delivered demos of Quixl to customers, successfully converting to paid plans, collaborating with the marketing and sales teams - Conducted competitive analysis and market research, collaborating on detailed specs and UI/UX for Quixl, ensuring high-quality deliverables - Designed features like Prompt Studio, Data Pipeline and Tenant & User Management to improve the capabilities of AI Agents - Oversaw iNLP product sprints, achieving a 90%+ delivery rate, while developing and maintaining the iNLP product roadmap, aligning with goals, and achieving set KPIs.

Associate Product Manager at BrightCHAMPS, Mar 2021 - Jul 2023 · 2 yrs 5 mos, Bengaluru, Karnataka, India, - Created a task management system for communicating with teachers improving Visibility TAT by 350% and Action TAT by 163% - Introduced a new GTM for the B2B vertical building a Smartverse (inspired by Metaverse) and targeting revenue of 30L/month - Led referral program for teachers to pitch to parents, built gamification features, leading to productization of referrals resulting in 1.8 Cr of revenue per year for the company. - Worked on a gamified revision system (quiz) for students such that students get to revise the content of the class and also give feedback increasing the NPS by 5% - Analysed different data regarding the curriculum for different stakeholders customers(parents, students) and teachers and created insight for product and decisions makers leading to considerable improvement in CSAT and NPS - Handled successful launch of the 500+ sessions curriculum collaborating with curriculum team providing iterations accordingly for 400+ teachers leading to the diverse curriculum for the organisation - Directed a cross-functional team of 8 people comprising of data-analyst, operations and content, and collaborated with the academy, product and tech team leading a better product experience for customers and teachers both - Created PRDs by analyzing feedback and accomplished improvements in adherence metrics like curriculum by 3%, assessment by 40% and assignment by 30%

Product & Web Developer at Lohia Corp Limited, Jul 2019 - Mar 2020 · 9 mos, - Developed a small product Django Web App for the in-house working of the 3000+ data entry and calculation - Made project and Analyzed data coming from Gauzing Machine(Used for calculating the thickness of sheet) - Successfully described the different components which are mixed to create different variations - Saved 20+ hours of time by simulating the estimated calculation of values by gauzing machine with help of linear regression - Coordinated with 10+ executives from other firms for acquiring components of the gauzing machine and execution

Education

Executive PGDM, Finance, General, Institute of Management Technology, Ghaziabad

Bachelor of Technology - BTech, Computer Science, AJAY KUMAR GARG ENGINEERING COLLEGE, GHAZIABAD