---
title: "Shivam Kumar Dubey - ServiceNow Developer (ServiceNow- Client site) in Hyderabad | Tal"
description: "Meet Shivam Kumar Dubey, ServiceNow Developer | ITSM | UI Builder | GlideAjax | JavaScript | Aspiring Software Engineer based in Hyderabad."
image: "https://tal.club/meet/shivam-kumar-dubey/share-image"
---

# Shivam Kumar Dubey on Tal

## Headline

ServiceNow Developer \| ITSM \| UI Builder \| GlideAjax \| JavaScript \| Aspiring Software Engineer

## About

I am an aspiring software engineer with a strong focus on ServiceNow development and core IT concepts\. I have hands\-on experience working with ServiceNow modules like ITSM, including Client Scripts, Business Rules, Script Includes, ACLs, and GlideAjax\. I enjoy building solutions that automate processes and improve system efficiency\. Alongside development, I am actively preparing for GATE and strengthening my fundamentals in Operating Systems, Computer Networks, and DBMS\. I am currently looking for opportunities where I can apply my technical skills, learn from real\-world challenges, and grow as a developer\. Skills: ServiceNow, JavaScript, ITSM, ACLs, GlideAjax, OS, CN, DBMS

## Location

Hyderabad

## Work experience

ServiceNow Developer \(ServiceNow\- Client site\) at Tech Mahindra, Jun 2025 \- Present · 11 mos, Hyderabad, Telangana, India, Developed and customized applications on the ServiceNow platform with a focus on ITSM modules and process automation\. Built Client Scripts, Business Rules, and Script Includes to enhance form behavior and backend logic\. Implemented GlideAjax for seamless client\-server communication\. Designed and configured user interfaces using UI Builder, creating dynamic and user\-friendly workspaces\. Implemented Access Control Lists \(ACLs\) to ensure secure and role\-based data access\. Debugged and optimized scripts to improve performance and reliability of applications\.

Associate Software Engineer at Tech Mahindra, Dec 2024 \- Jun 2025 · 7 mos, Hyderabad, Telangana, India

Trainee at Tech Mahindra, Aug 2024 \- Nov 2024 · 4 mos, Pune District, Maharashtra, India

Research Intern at Department of CSE, IIT Indore, Feb 2024 \- Jul 2024 · 6 mos, Indore, Madhya Pradesh, India, Research Intern at IIT Indore \| Worked on AI/ML fundamentals, focusing on core machine learning concepts and practical understanding through research\-oriented work\.

## Education

Bachelor of Technology \- BTech, Computer Science and Information Technology, Acropolis Group of Institutions

Higher Secondary, Govt\. Model Higher Secondary School, Dewas

[View the original profile](https://tal.club/meet/shivam-kumar-dubey)

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