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Shivam Kashyap

Product @Justdial | BITS

Bengaluru

5+ years of work experience

Justdial
Jun 20251 yr 3 mosPresent

Revenue Generation & New Initiatives Scaled 5 sales sources by identifying high-intent datasets, optimizing low-CAC targeting, and refining the sales funnel, driving ₹7 Cr/month revenue (~6% of revenue). Designed a lead prioritization engine using engagement signals, resulting in a 13% increase in conversion rate, generating ₹4 Cr+/month incremental monthly revenue. Implemented an automated upselling system activated by customer satisfaction and recency indicators, generating an additional ₹50L/month in revenue.
Justdial
Dec 20222 yrs 6 mosMay 2025

Communication System Designed a centralized communication stack across SMS, email, notification, and WhatsApp, handling 10 Cr+ daily requests with near-zero latency. Rolled out persona-based communication triggers using time-series engagement analysis, increasing engagement by 22% while reducing costs by 9%. Launched a QR-based rating system for clients, adopted by 320K+ users and contributing 12% of daily platform ratings. Improved EMI bounce recovery flows through sentiment-based targeting, delivering 43% uplift and ₹30L/month incremental revenue. Launched a 0→1 WhatsApp KYC chatbot, reducing manual workforce costs by 90% (~₹4.5L/month). Launched rich push notifications, driving an 11% DAU uplift for the app.
curelink
May 20227 mosNov 2022

Gurugram

Shipped a sales disposition MVP, improving lead conversion by 23% through tighter follow-up loops and structured disposition logic. Increased doctor engagement by 37% by launching low-cost clinic identifiers to nudge on-site actions. Integrated CRM into the sales process to streamline doctor onboarding.
Cuemath
Aug 20215 mosDec 2021

Decreased churn off from our landing page by 17% by implementing demography based testimonials. Monitored performance of all the active campaigns to optimise the reach. Documented key user pain points by analysing the data of customer support tickets.
WorldQuant Ventures LLC
Feb 20197 mosAug 2019

Goa

Built Alphas(Quantitative trading models) on different financial logic.

Shivam’s AI Stack

claude code
claude code
gemini
gemini
grok
grok
meta
meta
Framer AI
Framer AI
Lindy
Lindy

Education

Double Major, Economics and Mechanical Engineering

Birla Institute of Technology and Science, Goa

20175 yrs2022

M.Sc. (Hons.), Economics

BITS-PILANI

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Headline

Product @Justdial | BITS

About

Problem solver with range across growth, revenue, operations, and automation, stepping in wherever the problem matters most. I build systems from zero, optimize what exists, and cut what no longer earns its place. Lately I work with AI to solve real business problems, turning high-friction manual workflows into agents that scale at a fraction of the cost. Happy to connect on business, technology, psychology, philosophy, or big ideas that sit at the intersection of them all.

Location

Bengaluru

AI stack

claude code

gemini

grok

meta

Framer AI

Lindy

Work experience

Product Manager at Justdial, Jun 2025 - Present · 1 yr 3 mos, Revenue Generation & New Initiatives Scaled 5 sales sources by identifying high-intent datasets, optimizing low-CAC targeting, and refining the sales funnel, driving ₹7 Cr/month revenue (~6% of revenue). Designed a lead prioritization engine using engagement signals, resulting in a 13% increase in conversion rate, generating ₹4 Cr+/month incremental monthly revenue. Implemented an automated upselling system activated by customer satisfaction and recency indicators, generating an additional ₹50L/month in revenue.

Associate Product Manager at Justdial, Dec 2022 - May 2025 · 2 yrs 6 mos, Communication System Designed a centralized communication stack across SMS, email, notification, and WhatsApp, handling 10 Cr+ daily requests with near-zero latency. Rolled out persona-based communication triggers using time-series engagement analysis, increasing engagement by 22% while reducing costs by 9%. Launched a QR-based rating system for clients, adopted by 320K+ users and contributing 12% of daily platform ratings. Improved EMI bounce recovery flows through sentiment-based targeting, delivering 43% uplift and ₹30L/month incremental revenue. Launched a 0→1 WhatsApp KYC chatbot, reducing manual workforce costs by 90% (~₹4.5L/month). Launched rich push notifications, driving an 11% DAU uplift for the app.

Associate Product Manager at curelink, May 2022 - Nov 2022 · 7 mos, Gurugram, Shipped a sales disposition MVP, improving lead conversion by 23% through tighter follow-up loops and structured disposition logic. Increased doctor engagement by 37% by launching low-cost clinic identifiers to nudge on-site actions. Integrated CRM into the sales process to streamline doctor onboarding.

Growth Intern at Cuemath, Aug 2021 - Dec 2021 · 5 mos, Decreased churn off from our landing page by 17% by implementing demography based testimonials. Monitored performance of all the active campaigns to optimise the reach. Documented key user pain points by analysing the data of customer support tickets.

Research Consultant at WorldQuant Ventures LLC, Feb 2019 - Aug 2019 · 7 mos, Goa, Built Alphas(Quantitative trading models) on different financial logic.

Education

Double Major, Economics and Mechanical Engineering, Birla Institute of Technology and Science, Goa

M.Sc. (Hons.), Economics, BITS-PILANI