---
title: "Shivam K - Teammate in Sahibzada Ajit Singh Nagar | Tal"
description: "Meet Shivam K, Customer Operations & Support Specialist | Backend Operations | Underwriting & Policy Servicing | FinCrime & Remote Opportunities based in Sahibzada Ajit Singh Nagar."
image: "https://tal.club/meet/shivam-k/share-image"
---

# Shivam K on Tal

## Headline

Customer Operations & Support Specialist \| Backend Operations \| Underwriting & Policy Servicing \| FinCrime & Remote Opportunities

## About

Customer Experience & Support Professional with 19\+ months of experience across voice, chat, email, and backend support environments\. Experienced in customer issue resolution, escalations, documentation handling, policy servicing, payment\-related inquiries, and account maintenance\. Proven ability to manage multiple workflows while maintaining service quality, accuracy, and customer satisfaction in fast\-paced environments\.

## Location

Sahibzada Ajit Singh Nagar

## Work experience

Teammate at TaskUs

Customer Service Specialist at Alorica, Jun 2025 \- Present · 1 yr 1 mo, Sahibzada Ajit Singh Nagar

Customer Service Specialist at TaskUs, 2022 \- 2023 · 1 yr, Delivered customer support and issue resolution through multiple communication channels\. Assisted customers with account\-related inquiries while maintaining customer satisfaction standards\. Managed customer concerns effectively and met quality and productivity expectations\. Demonstrated strong communication, problem\-solving, and customer service skills in a high\-volume environment\.

## Education

Bachelor's Degree, Panjab university

[View the original profile](https://tal.club/meet/shivam-k)

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