---
title: "Shivam Gupta - Technical Writer III in Bengaluru | Tal"
description: "Meet Shivam Gupta, Senior Technical Writer | API & Developer Documentation | SaaS & Enterprise Products | Ex-Razorpay, Ex-HackerEarth based in Bengaluru. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/shivam-gupta-27/share-image"
---

# Shivam Gupta on Tal

## Headline

Senior Technical Writer \| API & Developer Documentation \| SaaS & Enterprise Products \| Ex\-Razorpay, Ex\-HackerEarth

## About

I’m a Senior Technical Writer at SmartBear with 5\+ years of experience building and maintaining developer\-focused documentation for SaaS and enterprise products\. At SmartBear, I work extensively on Zephyr documentation, owning multiple end\-to\-end doc sets across versions\. My work involves structuring complex technical information, collaborating with engineering and product teams, and ensuring documentation scales with the product\. Previously, I’ve worked with Razorpay and HackerEarth, where I contributed to API documentation, product guides, and developer enablement content\. Beyond technical writing, I’m deeply interested in creative writing and spoken poetry — skills that help me bring clarity, flow, and human context to technical content\.

## Location

Bengaluru

## AI stack

claude code

claude

gemini

## Work experience

Technical Writer III at SmartBear, Jun 2025 \- Present · 1 yr 5 mos, Bengaluru, Karnataka, India, As a Technical Writer III, I handle various tasks such as: 1\. Handling Zephyr documentation including 4 sets of documentation\. 2\. Handling UI/UX and release notes for Zephyr Product documentation\. 3\. Onboarding new recruits to the new system 4\. Working on new documentation strategies and revamping old documentation\. 5\. Work on Release notes, product documentation, and Newsletter for the product\. 6\. Researching how AI tools can enhance our documentation\. 7\. Working on the BearQ documentation from scratch\.

Technical Writer at Razorpay, Sep 2024 \- Jun 2025 · 10 mos, Bengaluru, Karnataka, India, As a technical writer at Razorpay, I do the following tasks: 1\. Work on Engineering decks, documentation, concept notes, Tech specification, product specifications for review\. 2\. Work on Technical blogs from engineering side for Leadership and other engineering functions\. 3\. Event management and reporting for major Events in the organization\. 4\. Work on UI/UX and newsletter from the engineering department\. 5\. Handle the Internal documentation and policies of Razorpay\. 6\. Work on LinkedIn engagement posts for the official page

Senior Technical Writer at HackerEarth, Aug 2023 \- Sep 2024 · 1 yr 2 mos, Bangalore Urban, Karnataka, India, 1\) Worked on the complete UI/UX of the product\. 2\) Worked for newsletters, L&D content, question creation, and KT to the colleagues and juniors\. 3\) Worked for various video description to enhance the help center\. 4\) Actively worked on updating the help center for new features, and updates\. 5\) Actively worked on Technical blogs along with the marketing team and set up the key process for documentation and review\.

Junior Technical Writer at HackerEarth, Nov 2020 \- Aug 2023 · 2 yrs 10 mos, India, Working in the Content team of HackerEarth where we perform the following tasks: 1\) Review grammar and content quality of newsletters, technical questions for hiring challenges and library, help articles, mail drafts, etc\. 2\) Writing complex technological processes in an easy way to understand in our help articles for the help center\. 3\) Review and edit UI/UX of the product

Marketing And Public Relations Specialist at Educated Gareeb, Jul 2018 \- Sep 2024 · 6 yrs 3 mos, India

Instagram and YQ Curator at The Pen man's diary, Oct 2017 \- Sep 2024 · 7 yrs, Lucknow, Uttar Pradesh, India

## Education

Bachelor of Technology \- BTech, Information Technology, PSIT Kanpur \(Pranveer Singh Institute of Technology\)

Shree sanatan dharam Education Centre

[View the original profile](https://tal.club/meet/shivam-gupta-27)

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