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Shivam Chandak

Building something new in Indian wealth. Ex-Stable Money, Toppr, IITG.

Bengaluru

8+ years of work experience

Stealth
May 20265 moPresent

Bengaluru

Stable Money
Apr 20242 yrs 2 mosMay 2026

Bengaluru, Karnataka, India

Scaled the FD + Bonds business from a combined AUM of ₹300cr to ₹6,000cr+ (20x), and grew the active user base from ~7K to 300K+ transacted users.
Toppr
May 20204 yrs 1 moMay 2024

Toppr Codr is a live one-on-one coding classes for kids aged 6-18 • Led the ideation, strategy, and execution of Toppr Codr. • Developed the course structure and pricing, conducted customer interviews, and established business flows and processes to scale the MVP • Built a 200+ strong cross-functional team in sales, marketing, academics, customer support, HR, finance, and admin • Delivered 17x growth in 1.5 years, expanding to the USA and Canada, while increasing sales efficiency, customer retention, and employee productivity. • Introduced meticulous relationship management for post sales service, driving 90% students to complete the course.
Toppr
Jan 20191 yr 10 mosOct 2020

Mumbai, Maharashtra, India

• Led a PAN India customer success revenue channel with a 6-tier org of 180+ employees across 25 offices. • Improved renewal rate from 37% to 60% with a 3x increase in average order value, resulting in LTV:CAC ratio of 2.3:1. • Catalysed employee productivity improvement to 3x and improved engagement by 2.5x through designing, streamlining processes and incentive structure, and data modelling.
Toppr
Jan 20196 mosJun 2019

Mumbai Area, India

Jul 20149 mosMar 2015

Delhi Area, India

- FengScript was a Start-up with an objective to provide education material (like notebooks) at subsidized price simultaneously providing an advertising platform for company's at a cheaper rate. - FengScript started its operations in Delhi and Guwahati.
Housing.com
May 20143 mosJul 2014

Mumbai

Mentor - Ipsita Das National Head of Category - Key Handling: • Explored the service of property management and key handling for all owners listed on housing.com • Designed the entire team structure, systems, scripts,worked on operations to execute the key handling services. - Solution for household services: • Successfully completed market research and identified various ancillary household services like: Wifi services, DTH, Gyms, Furniture etc. • Negotiated and extended partnership proposals to major household service players in market. • Procured data of vendors for all these services via several sources Developer-Government liasoning analysis: • Analyzed the entire liaisoning structure for a developer for an upcoming project and made recommendations as to how government data can benefit housing.com business needs.
Thermo Fisher Scientific
May 20133 mosJul 2013

Mumbai, Maharashtra, India

Mentor - Vitus Joseph's DGM - Logistics at Thermo Fisher Scientific Project Deliverables - • Network Optimization: Optimized and standardized the transportation process along with delivery time within given constraints.. • Data analyses for 4 division i.e. RSD, CMD,LPG and SID to optimize the transportation cost through various mediums (Air and Land). • Worked on Supply Chain Innovation - Developed a strategy for leverage consolidation of all LSP’s (local stock point) falling in zonal areas into one ZSP’s (zonal stock point) hence reducing 10 LSP’s to 3 ZSP’s across India. • Cracked warehouse deals; examined and analyzed the central warehouse of the company.

Education

Indian Institute of Technology, Guwahati

Bachelor of Technology (B.Tech.)

Indian Institute of Technology, Guwahati

20114 yrs2015

St. Joseph's school Bhopal

20082 yrs2010

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Headline

Building something new in Indian wealth. Ex-Stable Money, Toppr, IITG.

About

• 8 years of tech startup experience with well rounded proficiencies in creating and scaling businesses, leading growth strategy, and managing large cross-functional teams. • Proven track record of delivering results through strong P&L ownership and practical skills in sales, operations management, marketing and customer experiences. • Passionate about building and managing high-performing teams to drive business success in the tech industry.

Location

Bengaluru

Work experience

Founder at Stealth, May 2026 - Present · 5 mo, Bengaluru

Business Head - FD & Bonds at Stable Money, Apr 2024 - May 2026 · 2 yrs 2 mos, Bengaluru, Karnataka, India, Scaled the FD + Bonds business from a combined AUM of ₹300cr to ₹6,000cr+ (20x), and grew the active user base from ~7K to 300K+ transacted users.

Business Head, Toppr-Codr at Toppr, May 2020 - May 2024 · 4 yrs 1 mo, Toppr Codr is a live one-on-one coding classes for kids aged 6-18 • Led the ideation, strategy, and execution of Toppr Codr. • Developed the course structure and pricing, conducted customer interviews, and established business flows and processes to scale the MVP • Built a 200+ strong cross-functional team in sales, marketing, academics, customer support, HR, finance, and admin • Delivered 17x growth in 1.5 years, expanding to the USA and Canada, while increasing sales efficiency, customer retention, and employee productivity. • Introduced meticulous relationship management for post sales service, driving 90% students to complete the course.

Associate Vice President, Customer Experience - Sales and Student Success at Toppr, Jan 2019 - Oct 2020 · 1 yr 10 mos, Mumbai, Maharashtra, India, • Led a PAN India customer success revenue channel with a 6-tier org of 180+ employees across 25 offices. • Improved renewal rate from 37% to 60% with a 3x increase in average order value, resulting in LTV:CAC ratio of 2.3:1. • Catalysed employee productivity improvement to 3x and improved engagement by 2.5x through designing, streamlining processes and incentive structure, and data modelling.

Senior General Manager, Customer Experience - Sales and Student Success at Toppr, Jan 2019 - Jun 2019 · 6 mos, Mumbai Area, India

Co-Founder at FengScript, Jul 2014 - Mar 2015 · 9 mos, Delhi Area, India, - FengScript was a Start-up with an objective to provide education material (like notebooks) at subsidized price simultaneously providing an advertising platform for company's at a cheaper rate. - FengScript started its operations in Delhi and Guwahati.

Intern in Marketing–Operation at Housing.com, May 2014 - Jul 2014 · 3 mos, Mumbai, Mentor - Ipsita Das National Head of Category - Key Handling: • Explored the service of property management and key handling for all owners listed on housing.com • Designed the entire team structure, systems, scripts,worked on operations to execute the key handling services. - Solution for household services: • Successfully completed market research and identified various ancillary household services like: Wifi services, DTH, Gyms, Furniture etc. • Negotiated and extended partnership proposals to major household service players in market. • Procured data of vendors for all these services via several sources Developer-Government liasoning analysis: • Analyzed the entire liaisoning structure for a developer for an upcoming project and made recommendations as to how government data can benefit housing.com business needs.

Business Analyst Intern - Supply Chain Management at Thermo Fisher Scientific, May 2013 - Jul 2013 · 3 mos, Mumbai, Maharashtra, India, Mentor - Vitus Joseph's DGM - Logistics at Thermo Fisher Scientific Project Deliverables - • Network Optimization: Optimized and standardized the transportation process along with delivery time within given constraints.. • Data analyses for 4 division i.e. RSD, CMD,LPG and SID to optimize the transportation cost through various mediums (Air and Land). • Worked on Supply Chain Innovation - Developed a strategy for leverage consolidation of all LSP’s (local stock point) falling in zonal areas into one ZSP’s (zonal stock point) hence reducing 10 LSP’s to 3 ZSP’s across India. • Cracked warehouse deals; examined and analyzed the central warehouse of the company.

Education

Bachelor of Technology (B.Tech.), Indian Institute of Technology, Guwahati

St. Joseph's school Bhopal