Data & Operations Analyst | Aviation Crew Planning & BI | Supporting British Airways via WNS

Thane, Navi Mumbai

Mumbai, Maharashtra, India

Navi Mumbai, Maharashtra, India

Panvel, Maharashtra, India







Bachelor of Engineering - BE, Electronics and Telecommunication
Bharati Vidyapeeth's college of engineering
Professional Diploma, Data Analytics
Nettech India
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Operations Analytics & Data Analyst supporting British Airways through WNS Global Services, with hands-on experience in aviation crew planning, BI reporting, and process automation. Currently managing 42+ live aviation crew planning activities in a regulated, accuracy-critical environment. Experienced in operational reporting, productivity analysis, quality audits, and automation, ensuring reliable and compliant operations. Key contributions include developing Excel and Python automations, authoring 19+ standardized Data Process Manuals (DPMs), and serving as a certified WNS trainer. Recognized with the “Auto-Pilot Award” by British Airways for performance within six months of joining. Skilled in Power BI, SQL, Advanced Excel, Python, and PowerApps, with a strong ability to translate operational data into actionable insights. ✈️ Seeking Data Analyst / BI / Operations Analytics roles in complex, data-driven environments.
Navi Mumbai
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Microsoft Copilot
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Operations Planning Senior Associate at WNS Global Services, Jul 2026 - Present · 4 mo, Thane, Navi Mumbai
Operations Planning Associate at WNS Global Services, Oct 2024 - Jun 2026 · 1 y 8 mo, Mumbai, Maharashtra, India, * Manage & analyze 42+ active aviation crew planning activities for British Airways, ensuring regulatory & operational compliance. * Conduct quality audits, data checks & root-cause investigations, reducing operational errors and increasing data accuracy. * Serve as an official certified WNS trainer, onboarding new analysts and conducting tool/process training. * Build Excel automations & Python scripts, reducing manual workload and improving TAT. * Authored 19+ Data Process Manuals, standardizing end-to-end processes across teams. * Awarded the “Auto-Pilot Award” by British Airways for outstanding performance.
Python Development Intern at TechnoHacks EduTech Official, Oct 2023 - Oct 2023 · 1 mo, Navi Mumbai, Maharashtra, India, * Developed Python scripts improving data processing efficiency by 30%. * Conducted debugging & code reviews, reducing errors by 25%. * Built multiple Python mini‑applications demonstrating automation capabilities.
Operations Management Intern at Zydeka Pharma, Oct 2021 - Jun 2022 · 9 mos, Panvel, Maharashtra, India, * Analyzed logistics & inventory data, reducing operational costs by 15%. * Improved workflow efficiency, increasing customer response times by 20%. * Built Excel-based financial models improving budgeting accuracy. * Improved communication skills through effective interaction with different departments. * Developed a commitment to leveraging data and technology for impactful business solutions.
Bachelor of Engineering - BE, Electronics and Telecommunication, Bharati Vidyapeeth's college of engineering
Professional Diploma, Data Analytics, Nettech India
github: https://github.com/KolpeKosha1