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Shivam K.

Data & Operations Analyst | Aviation Crew Planning & BI | Supporting British Airways via WNS

Navi Mumbai

2+ years of work experience

WNS Global Services
Jul 20264 moPresent

Thane, Navi Mumbai

WNS Global Services
Oct 20241 y 8 moJun 2026

Mumbai, Maharashtra, India

* Manage & analyze 42+ active aviation crew planning activities for British Airways, ensuring regulatory & operational compliance. * Conduct quality audits, data checks & root-cause investigations, reducing operational errors and increasing data accuracy. * Serve as an official certified WNS trainer, onboarding new analysts and conducting tool/process training. * Build Excel automations & Python scripts, reducing manual workload and improving TAT. * Authored 19+ Data Process Manuals, standardizing end-to-end processes across teams. * Awarded the “Auto-Pilot Award” by British Airways for outstanding performance.
TechnoHacks EduTech Official
Oct 20231 moOct 2023

Navi Mumbai, Maharashtra, India

* Developed Python scripts improving data processing efficiency by 30%. * Conducted debugging & code reviews, reducing errors by 25%. * Built multiple Python mini‑applications demonstrating automation capabilities.
Zydeka Pharma
Oct 20219 mosJun 2022

Panvel, Maharashtra, India

* Analyzed logistics & inventory data, reducing operational costs by 15%. * Improved workflow efficiency, increasing customer response times by 20%. * Built Excel-based financial models improving budgeting accuracy. * Improved communication skills through effective interaction with different departments. * Developed a commitment to leveraging data and technology for impactful business solutions.

Shivam’s AI Stack

claude code
claude code
github copilot
github copilot
perplexity
perplexity
ChatGPT
ChatGPT
Microsoft Copilot
Microsoft Copilot
Wispr Flow
Wispr Flow

Education

Bharati Vidyapeeth's college of engineering

Bachelor of Engineering - BE, Electronics and Telecommunication

Bharati Vidyapeeth's college of engineering

20195 yrs2024

Professional Diploma, Data Analytics

Nettech India

20231 yr2024

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Headline

Data & Operations Analyst | Aviation Crew Planning & BI | Supporting British Airways via WNS

About

Operations Analytics & Data Analyst supporting British Airways through WNS Global Services, with hands-on experience in aviation crew planning, BI reporting, and process automation. Currently managing 42+ live aviation crew planning activities in a regulated, accuracy-critical environment. Experienced in operational reporting, productivity analysis, quality audits, and automation, ensuring reliable and compliant operations. Key contributions include developing Excel and Python automations, authoring 19+ standardized Data Process Manuals (DPMs), and serving as a certified WNS trainer. Recognized with the “Auto-Pilot Award” by British Airways for performance within six months of joining. Skilled in Power BI, SQL, Advanced Excel, Python, and PowerApps, with a strong ability to translate operational data into actionable insights. ✈️ Seeking Data Analyst / BI / Operations Analytics roles in complex, data-driven environments.

Location

Navi Mumbai

AI stack

claude code

github copilot

perplexity

ChatGPT

Microsoft Copilot

Wispr Flow

Work experience

Operations Planning Senior Associate at WNS Global Services, Jul 2026 - Present · 4 mo, Thane, Navi Mumbai

Operations Planning Associate at WNS Global Services, Oct 2024 - Jun 2026 · 1 y 8 mo, Mumbai, Maharashtra, India, * Manage & analyze 42+ active aviation crew planning activities for British Airways, ensuring regulatory & operational compliance. * Conduct quality audits, data checks & root-cause investigations, reducing operational errors and increasing data accuracy. * Serve as an official certified WNS trainer, onboarding new analysts and conducting tool/process training. * Build Excel automations & Python scripts, reducing manual workload and improving TAT. * Authored 19+ Data Process Manuals, standardizing end-to-end processes across teams. * Awarded the “Auto-Pilot Award” by British Airways for outstanding performance.

Python Development Intern at TechnoHacks EduTech Official, Oct 2023 - Oct 2023 · 1 mo, Navi Mumbai, Maharashtra, India, * Developed Python scripts improving data processing efficiency by 30%. * Conducted debugging & code reviews, reducing errors by 25%. * Built multiple Python mini‑applications demonstrating automation capabilities.

Operations Management Intern at Zydeka Pharma, Oct 2021 - Jun 2022 · 9 mos, Panvel, Maharashtra, India, * Analyzed logistics & inventory data, reducing operational costs by 15%. * Improved workflow efficiency, increasing customer response times by 20%. * Built Excel-based financial models improving budgeting accuracy. * Improved communication skills through effective interaction with different departments. * Developed a commitment to leveraging data and technology for impactful business solutions.

Education

Bachelor of Engineering - BE, Electronics and Telecommunication, Bharati Vidyapeeth's college of engineering

Professional Diploma, Data Analytics, Nettech India

Public links

github: https://github.com/KolpeKosha1