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Shivakumar Karajagi

Sr Director , Engineering at Eltropy

Bengaluru

18+ years of work experience

Eltropy
May 20242 yrs 4 mosPresent

Hybrid

Leading a high-performing engineering team of 40+ members in the Communication and Workflows Engineering group at Eltropy, driving the development of the core platform that enables credit unions to seamlessly support their members anytime, anywhere. Focused on building scalable, efficient, and innovative solutions to enhance member engagement and operational efficiency. • Led the architecture and development of multiple 0 to 1 products in CCaaS, resulting in market share improvement and increased revenue. • Successfully integrated Eltropy and Legacy Video banking product, migrating over 70% of customers to the new enhanced platform.
Eltropy
Aug 20212 yrs 9 mosApr 2024

Bengaluru

Technical Leadership: Having deep understanding of the Eltropy's products, systems, and technologies, and be able to provide guidance and mentorship to the engineering team. Team Management:Responsible for managing and leading the engineering team. This includes recruiting, hiring, and retaining top talent, as well as providing ongoing coaching and feedback to team members. Project Management: Responsible for managing the development and delivery of engineering projects. This includes setting project goals and objectives, defining project scope and timelines, and ensuring that projects are completed on time and within budget. Cross-functional Collaboration: Collaborate effectively with other departments and stakeholders, such as product management, sales, customer success, and customer support, to ensure that engineering projects align with the company's overall goals and objectives. Process Improvement: Continuously evaluate and improve engineering processes to increase efficiency, reduce costs, and improve quality. This includes identifying opportunities for automation, standardizing processes, and implementing best practices. Strategic Planning: Responsible for developing and implementing the engineering strategy to support the company's overall goals and objectives. This includes identifying new technologies and trends, setting engineering priorities, and making decisions on resource allocation.
Dell Technologies
May 20192 yrs 3 mosJul 2021

Bangalore

• Led a key transformational initiative called Digital Supply Chain, a $30+M initiative, using a ‘data-first’ and  an ‘AI-first’ approach to radically improve automation, transparency and predictive capabilities in our Supply Chain. • Envisioning and building of unified access control tool for Supply Chain (RBAC) • Development of ML algorithms for Digital Supply Chain use cases to help business improving efficiency/accuracy in operations. • Provide hands-on leadership for teams consisting of top-notch product engineers • Transforming engineering teams from Project based to Product Model process • Work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace.
Dell Technologies
Oct 20153 yrs 7 mosApr 2019

Bangalore , India

Worked as the Senior Lead Architect for one of the largest Oracle EBS Instance (Dell’s Global Order to Cash) consisting of 60 Countries, 100+ Ledgers, 3500 Global Users, 200+ System Integrations, 5.8 Million AR Invoices/Year, 40+ TB of Data (growing 1TB every year ), 39M GL transactions/Month, 500+ RICE components with Global Support sites and Global Consolidation with 22 environments migrating to Virtualization. • Conceptualized & transformed the big monolithic system in to micro service architecture using domain driven design principles • Led the blueprint of "Common AR" for Dell Technologies • Led the people transformation strategy through Pivotal Methodologies • Conceptualized the Proposal on “Mobile First” strategy for Dell Collections business • Conceptualized & transformed legacy Collections experience to " Collection as Service ” model to improve user experience and 15-20% improved collector/creditors/invoicing analysts efficiency. • Led the design & delivery of migrating transactions (200 M invoices/credits , 100K Receipts 2 M Customers , 200K work items ) without Zero downtime.
Dell Technologies
Apr 20114 yrs 7 mosOct 2015

Bangalore

• Contributed in setting up the Indian Development Center, hiring , mentoring technical staff and setting up processes & procedures • Executed the technology transfer of the legacy EBS applications from Moscow Russia to Bangalore operations, India, entrusted with ensuring the availability and continuance of ~ 50+ countries operations • Lead a team to develop system components & deliver projects on the Oracle EBS Platform (RICE customization and extension ) - Project Evaluations, Feasibility study, Structuring Teams, Guidance and Troubleshooting • Mentored and guided the technical teams, leading with focus and clarity for timely delivery with quality
Oracle
Nov 20106 mosApr 2011

Bangalore India

In my short stint at Oracle, worked in the retail R&D business unit. * KRA’s around bug fixing and coding (100%). * Fixed bugs in the Retail management system (RMS v11.0).
Sonata Software
Aug 20082 yrs 4 mosNov 2010

Implementation of Oracle Financials(E-Business Suite) for leading insurance provider in Asia Pacific region headquartered in Singapore and involved in rollouts for operating units spread across more than eight countries.

Shivakumar’s AI Stack

claude code
claude code
elevenlabs
elevenlabs
gemini
gemini
notebooklm
notebooklm
Deepgram
Deepgram
Devin
Devin

Education

B.E, Information Science

B V B College of Engineering and Technology Hubli

20044 yrs2008

PUC, Science

J.T.College Gadag

20022 yrs2004

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Headline

Sr Director , Engineering at Eltropy

About

With over 16 years of software engineering experience, I am a technology thought leader leading and mentors high-performing teams to deliver scalable, secure, and user-friendly solutions for Supply Chain and Finance businesses. I have a product engineering mindset and a deep understanding of the Eltropy's products, systems, and technologies. As the Sr Director Of Engineering at Eltropy, I am responsible for defining digital transformation strategies and building future-ready technology platforms that enable competitive differentiation and customer satisfaction. I have expertise in cloud-native architecture, microservices, domain-driven design, and data engineering, using tools and technologies such as Go, Java, Spring Boot, PCF, Angular, React, Elastic Search, Redis, Cassandra, MemSQL, Postgres SQL, Spark, Hadoop, Kafka, Splunk, ELK, New Relic, and AWS. I also have certifications in CSM, MemSQL, and Spark, and have received multiple awards for my achievements and contributions.

Location

Bengaluru

AI stack

claude code

elevenlabs

gemini

notebooklm

Deepgram

Devin

Work experience

Senior Director of Engineering at Eltropy, May 2024 - Present · 2 yrs 4 mos, Hybrid, Leading a high-performing engineering team of 40+ members in the Communication and Workflows Engineering group at Eltropy, driving the development of the core platform that enables credit unions to seamlessly support their members anytime, anywhere. Focused on building scalable, efficient, and innovative solutions to enhance member engagement and operational efficiency. • Led the architecture and development of multiple 0 to 1 products in CCaaS, resulting in market share improvement and increased revenue. • Successfully integrated Eltropy and Legacy Video banking product, migrating over 70% of customers to the new enhanced platform.

Director Of Engineering at Eltropy, Aug 2021 - Apr 2024 · 2 yrs 9 mos, Bengaluru, Technical Leadership: Having deep understanding of the Eltropy's products, systems, and technologies, and be able to provide guidance and mentorship to the engineering team. Team Management:Responsible for managing and leading the engineering team. This includes recruiting, hiring, and retaining top talent, as well as providing ongoing coaching and feedback to team members. Project Management: Responsible for managing the development and delivery of engineering projects. This includes setting project goals and objectives, defining project scope and timelines, and ensuring that projects are completed on time and within budget. Cross-functional Collaboration: Collaborate effectively with other departments and stakeholders, such as product management, sales, customer success, and customer support, to ensure that engineering projects align with the company's overall goals and objectives. Process Improvement: Continuously evaluate and improve engineering processes to increase efficiency, reduce costs, and improve quality. This includes identifying opportunities for automation, standardizing processes, and implementing best practices. Strategic Planning: Responsible for developing and implementing the engineering strategy to support the company's overall goals and objectives. This includes identifying new technologies and trends, setting engineering priorities, and making decisions on resource allocation.

Senior Engineering Manager at Dell Technologies, May 2019 - Jul 2021 · 2 yrs 3 mos, Bangalore, • Led a key transformational initiative called Digital Supply Chain, a $30+M initiative, using a ‘data-first’ and an ‘AI-first’ approach to radically improve automation, transparency and predictive capabilities in our Supply Chain. • Envisioning and building of unified access control tool for Supply Chain (RBAC) • Development of ML algorithms for Digital Supply Chain use cases to help business improving efficiency/accuracy in operations. • Provide hands-on leadership for teams consisting of top-notch product engineers • Transforming engineering teams from Project based to Product Model process • Work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace.

Solution Architect Advisor/Consultant at Dell Technologies, Oct 2015 - Apr 2019 · 3 yrs 7 mos, Bangalore , India, Worked as the Senior Lead Architect for one of the largest Oracle EBS Instance (Dell’s Global Order to Cash) consisting of 60 Countries, 100+ Ledgers, 3500 Global Users, 200+ System Integrations, 5.8 Million AR Invoices/Year, 40+ TB of Data (growing 1TB every year ), 39M GL transactions/Month, 500+ RICE components with Global Support sites and Global Consolidation with 22 environments migrating to Virtualization. • Conceptualized & transformed the big monolithic system in to micro service architecture using domain driven design principles • Led the blueprint of "Common AR" for Dell Technologies • Led the people transformation strategy through Pivotal Methodologies • Conceptualized the Proposal on “Mobile First” strategy for Dell Collections business • Conceptualized & transformed legacy Collections experience to " Collection as Service ” model to improve user experience and 15-20% improved collector/creditors/invoicing analysts efficiency. • Led the design & delivery of migrating transactions (200 M invoices/credits , 100K Receipts 2 M Customers , 200K work items ) without Zero downtime.

Software Development Advisor at Dell Technologies, Apr 2011 - Oct 2015 · 4 yrs 7 mos, Bangalore, • Contributed in setting up the Indian Development Center, hiring , mentoring technical staff and setting up processes & procedures • Executed the technology transfer of the legacy EBS applications from Moscow Russia to Bangalore operations, India, entrusted with ensuring the availability and continuance of ~ 50+ countries operations • Lead a team to develop system components & deliver projects on the Oracle EBS Platform (RICE customization and extension ) - Project Evaluations, Feasibility study, Structuring Teams, Guidance and Troubleshooting • Mentored and guided the technical teams, leading with focus and clarity for timely delivery with quality

Applications Engineer at Oracle, Nov 2010 - Apr 2011 · 6 mos, Bangalore India, In my short stint at Oracle, worked in the retail R&D business unit. * KRA’s around bug fixing and coding (100%). * Fixed bugs in the Retail management system (RMS v11.0).

System Analyst at Sonata Software, Aug 2008 - Nov 2010 · 2 yrs 4 mos, Implementation of Oracle Financials(E-Business Suite) for leading insurance provider in Asia Pacific region headquartered in Singapore and involved in rollouts for operating units spread across more than eight countries.

Education

B.E, Information Science, B V B College of Engineering and Technology Hubli

PUC, Science, J.T.College Gadag