---
title: "Shiva Rai - Senior Process Delivery Specialist in Greater Delhi Area | Tal"
description: "Meet Shiva Rai, Senior Process Delivery Specialist | Billing & AR Leader | KPI-Driven Finance Operations & Escalation Resolution based in Greater Delhi Area."
image: "https://tal.club/meet/shiva-rai/share-image"
---

# Shiva Rai on Tal

## Headline

Senior Process Delivery Specialist \| Billing & AR Leader \| KPI\-Driven Finance Operations & Escalation Resolution

## About

Senior Order\-To\-Cash Finance Professional driving end\-to\-end Billing and receivables operations in fast\-paced environments\. I specialize in improving process accuracy, accelerating cash flow, and consistently delivering KPI\-driven finance results across the full revenue lifecycle\. Experienced in leveraging ERP platforms like SAP and Oracle to Streamline workflows , reduce DSO and resolve escalations\.

## Location

Greater Delhi Area

## Work experience

Senior Process Delivery Specialist at IBM, Oct 2022 \- Present · 3 yrs 9 mos, Gurugram, Haryana, India

Process Delivery Specialist at IBM, Oct 2022 \- Jul 2025 · 2 yrs 10 mos, Gurugram, Haryana, India

Content Developer at CJS ED\-Tech, Nov 2022 \- Dec 2022 · 2 mos, Ghaziabad, Uttar Pradesh, India, Developed engaging and informative educational content for online learning platforms\. Conducted extensive research and analysis to identify industry trends, supporting the development of relevant and up\-to\-date educational materials\.

## Education

Under graduate, Business Administration and Management, General, Institute of Technology and Science \- India

Postgraduate Degree, Marketing/Marketing Management, General, Manipal Academy of Higher Education

[View the original profile](https://tal.club/meet/shiva-rai)

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