Shiva N profile photo 1 on Tal

Shiva N

Data & Business Analyst | Python · SQL · Power BI · Excel | 1 Year Experience at Tech Mahindra | B.Tech CSE 2024 | Open to Work

Hyderabad

1+ year of work experience

Cuvette
Dec 20257 mosPresent

Remote

Tech Mahindra (formerly Mahindra Satyam)
Dec 20241 yr 1 moDec 2025

Hyderabad

Worked as a Technical Associate at Tech Mahindra supporting Telstra — one of Australia's largest telecom companies. Analyzed customer issue trends and recurring patterns to support process improvement initiatives. Tracked and reported key performance metrics using Excel, ensuring SLA compliance and KPI targets were consistently met. Managed customer data through CRM tools and provided data-driven insights to the team. Collaborated with cross-functional teams to streamline workflows and reduce average resolution time.

Education

Lovely Professional University

Bachelor of Technology, Computer Science

Lovely Professional University

20204 yrs2024

Join Shiva and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Shiva N on Tal

Headline

Data & Business Analyst | Python · SQL · Power BI · Excel | 1 Year Experience at Tech Mahindra | B.Tech CSE 2024 | Open to Work

About

I am a Data and Business Analyst with 1 year of professional experience at Tech Mahindra, where I supported Telstra — one of Australia's largest telecom companies — by analyzing customer issue trends, tracking KPIs, and driving process improvements using data. My technical foundation includes Python, SQL, Power BI, Excel, Tableau, and Google Analytics. I enjoy the full analyst workflow — from cleaning raw data in Python to building interactive dashboards in Power BI that tell a clear business story. Here is what I have built: 🌐 LPU Gallery — Live website with Google Analytics integration. Rebuilt with AI showing 75 active users and 236 page views in 30 days. 📊 Global Sales Dashboard — Power BI dashboard analyzing $12.6M in sales across 165 countries. Identified Asia Pacific as the #1 market beating the entire Americas combined. 🎓 Admissions Process Analysis — End to end Python and Power BI project. Cleaned and merged 4 datasets of 5000 applicants. Found 24.2% conversion rate and delivered 3 actionable recommendations. 🍷 Wine Quality Prediction — Tested 7 ML models. Random Forest achieved 89.37% accuracy. 🏦 Loan Approval Prediction — Binary classification model with 82.5% accuracy using Random Forest. 🧠 Brain Tumor Detection — CNN Flask web app with 99.33% detection accuracy. I am currently open to Data Analyst, Business Analyst, Marketing Analyst and Product Analyst roles across India — remote or on-site. If you are building a team that makes decisions with data — let us connect!

Location

Hyderabad

Work experience

Data Analyst at Cuvette, Dec 2025 - Present · 7 mos, Remote

Technical Associate — Data & Process Analytics at Tech Mahindra (formerly Mahindra Satyam), Dec 2024 - Dec 2025 · 1 yr 1 mo, Hyderabad, Worked as a Technical Associate at Tech Mahindra supporting Telstra — one of Australia's largest telecom companies. Analyzed customer issue trends and recurring patterns to support process improvement initiatives. Tracked and reported key performance metrics using Excel, ensuring SLA compliance and KPI targets were consistently met. Managed customer data through CRM tools and provided data-driven insights to the team. Collaborated with cross-functional teams to streamline workflows and reduce average resolution time.

Education

Bachelor of Technology, Computer Science, Lovely Professional University

Shiva N - Data Analyst in Hyderabad | Tal