Headline

Lead PM, Growth and Retention | Launched LLM personalization engine | Improved multi million $GMV by 8% in 12months | ex‑Games24x7: led India’s #1 top‑grossing game | ISB

About

I build B2C / B2B2C consumer growth systems from scratch that turn intent into business outcomes. Healthtech: Incremental 8% GMV in 12 months. Gaming: led India’s number one top grossing title with durable LTV gains. At MediBuddy (Founder’s Office), I lead Growth across marketplace journeys: Home, Search and Browse, Checkout, Post purchase, and lifecycle CRM across push, email, WhatsApp, and in app. I scaled experimentation to cover all traffic with a reliable test cadence and clean event schemas, keeping decisions data-driven without slowing execution. Highlights include clinically grounded personalization that identifies chronic cohorts and powers cross sell, and an OCR and LLM based reimbursement bill system that processes thousands of invoices per day to convert into carts, which doubled first time conversions and lifted reorders 21%. I also built habit loops and removed friction to expand MTUs and raise LTV. Result: compounding business outcomes with an operating rhythm that lets product, engineering, design, marketing, and CRM execute decisively. Previously at Games24x7, I combined disciplined experimentation, LiveOps, and behavioral segmentation to compress launch cycles and lift monetization. I took a social casino to number one on Google Play India, delivered a zero to one casual title with top decile early metrics (Day 1 retention 50%, Day 7 retention 25%, payer conversion 2.5%), increased repeat purchases 15% with data informed pricing and VIP programs, and institutionalized a growth tooling stack that cut time to launch 4x and protected performance with automated controls. Well-versed with release management cadence in both iOS/Android apps. Strengths: Product Analytics, Growth Product Management, Retention and Monetization, 0 - 1 Launches, Lifecycle CRM, Personalization at Scale, Experimentation Platforms,AI/ML Systems, Marketplace Conversion, Behavioral Segmentation, and Building Operating Cadences where good decisions repeat.

Location

Bengaluru

AI stack

antigravity

codex

claudecode

Work experience

Lead Product Manager - Growth at MediBuddy, Oct 2023 - Present · 2 yrs 11 mos, Bengaluru, Karnataka, India, Lead Product Manager for Growth with end-to-end ownership of B2C funnels: Home, Search and Browse, Checkout, Post‑purchase, and CRM across push, email, WhatsApp, and in‑app. Mandate: convert MAU to MTU and improve retention. • Delivered 8% incremental GMV in 12 months by scaling power-user journeys and high‑intent upsells across Pharmacy, Diagnostics, and in‑person care; partnered with Engineering, Design, Marketing, and Operations. • Built a clinically sound personalization and cross‑sell engine that identified chronic users from medication patterns and pre‑medication lab parameters, mapped conditions to recommended lab tests with physician input and behavioral validation, and delivered contextual upsell via UX and CRM; generated 6% incremental GMV and became part of the core growth stack. • Launched a reimbursement‑bill personalization system using document understanding and retrieval models across Home, Cart, and CRM; processed thousands of invoices per day, doubled first‑time conversions, and improved reorders by 21%, adding 2.2% increment in category revenues • Increased Monthly Transacting Users by 18% through habit loops, friction removal in browse and checkout, and lifecycle programs; expanded cross‑sell to lift LTV for a significant user cohort. • Scaled experimentation to cover 100% of app and web traffic; ran ~3 A/B tests every 2 weeks and accelerated rollout of winners; built foundational experimentation infrastructure and playbooks. • Led a cross‑functional growth pod of 4 engineers, 2 designers, and 2 CRM marketers; strong visibility with Founder’s Office; first place in company personalization hackathon. • Influenced provider and lab onboarding using reimbursement insights; advanced SEO and product detail page improvements for chronic-category pharmacy discovery to lift organic performance.

Senior Product Manager at Games24x7, Apr 2019 - Oct 2023 · 4 yrs 7 mos, Bengaluru, Karnataka, India, Led a cross functional pod of 4 Engineering, 2 Design, 3 Art, and 1 Data Science, with dotted-line oversight of 2 Product Managers. Charter included incubating new casual titles for Western markets (US, UK, CA, AU, NZ) and building shared growth infrastructure including an experimentation platform, LiveOps tooling, and monetization systems. Held weekly reviews with the Head of Product and the CEO. Key outcomes: • Shipped a 0 to 1 Merge MVP that hit top decile casual benchmarks: Day 1 retention 50%, Day 7 retention 25%, payer conversion 2.5%. Validated Western market fit through research-driven iteration. • Built the growth and experimentation stack including feature flags, in-game eventing, A/B testing, and Tableau analytics. Created a configuration tool that enabled 6 concurrent multivariate tests per cycle. Improved delivery speed 4x, reducing time to launch from 6 weeks to 1.5 weeks. Accelerated production rollouts across iOS/Android playstores by 35% and prevented approximately 20% revenue loss via automated fraud detection. • Scaled proven LiveOps and personalization playbooks from social casino to new titles by standardizing tooling and processes including automation, segmentation schemas, and VIP programs. Enabled repeatable lifts in retention and monetization while keeping the original KPIs credited to the PM period. • Leadership: Instituted weekly experiment reviews and roadmap governance. Mentored 3 Product Managers. Established operating rituals across Product, Engineering, Design, Data Science, and LiveOps.

Product Manager at Games24x7, Jan 2016 - Mar 2019 · 3 yrs 3 mos, Owned growth, retention, and monetization for a live, top-grossing social casino title, Ultimate Teen Patti. Partnered with Data Science, Engineering, Design, and Marketing on roadmap execution. Key outcomes: • Achieved #1 on Google Play India in Games by delivering +60% new-user conversion, +30% LTV, and +12% revenue through experiment-led optimization of onboarding, in-game economy design, and offer strategy. • LiveOps and personalization: Automated 2 LiveOps events per month. Built segmentation using 8+ engagement and payer attributes, plus player balance and chip level. Implemented machine-learning-based deals and pricing recommendations that increased repeat purchases by 15% and lifted ARPPU and ARPDAU. Launched VIP deals to drive multipurchase behavior. • Engagement: Increased average session time by 32% through event design, leaderboards, loyalty, streaks, rewards, currency controls, and disciplined cadence management.

Manager, Strategy & Business Development at Cyient, Jun 2014 - Jul 2015 · 1 yr 2 mos, Hyderabad, • Led market and competitive analysis to define a new services roadmap across Embedded Systems, IT, and Transportation. • Drove change implementation with delivery teams; unlocked new business opportunities and structured multi‑million‑dollar RFPs. • Created a services playbook adopted by Sales for client pitches, improving consistency and win readiness.

Sr. Software Engineer (Technical Lead equivalent) at Rockwell Collins, Feb 2009 - Apr 2013 · 4 yrs 3 mos, Greater Hyderabad Area, • Founded and led a 10‑engineer capability team; delivered a virtual lab platform and cloud‑enabled IP suite; improved dev productivity +27% via Lean practices. • Shipped UX interfaces (Qt/Visual Basic) and automation/remote access (Python), plus DB + web access for hundreds of simulations (SQL/PHP). • Mentored engineers on optimized programming and robust software standards; strengthened engineering quality and velocity.

Education

Master of Business Administration - MBA, - Marketing, Analytics, Operations Management, Indian School of Business

Bachelor of Technology (BTech), Electronics and Communication Engineering, sastra university