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Shiv Narrain

Senior Business Development Manager @ Melento (formerly SignDesk) | SaaS | B2B | Digital Transformation |

Bengaluru

8+ years of work experience

Melento
Apr 20267 mosPresent

Bengaluru

Melento
Apr 20242 yrs 3 mosJun 2026

Bengaluru, Karnataka, India

• End-to-end Sales Ownership: Manage the complete sales cycle, right from prospecting and need evaluation to product demos, requirement gathering, negotiation, and closure. Ensuring seamless onboarding of clients across SMBs, mid-market, and large enterprises. • Client Onboarding & Expansion: Successfully onboard multiple new logos by aligning Melento’s solutions with client requirements, while driving upsell opportunities through strong relationship management and consultative engagement. • Solution Selling: Applied solution-first approaches to map complex workflows, recommend the right product stack, and deliver measurable value to clients across sectors. • Cross-functional Collaboration & Compliance: Oversee all legal, technical, and compliance documentation during deal closures, collaborating closely with internal teams to ensure accurate MSAs, SLAs, and implementation readiness. • Account Management: Maintain long-term customer relationships, ensuring continuous product adoption, satisfaction, and renewal through proactive communication and insights-driven support. • Revenue Ownership: Consistently achieve individual sales targets while contributing to overall team and organizational revenue goals, recognized as Employee of the Quarter for high-performance and impact. • Training & Enablement: Train and mentor new joiners on Melento’s product suite, sales processes, and solution positioning, enabling them to effectively pitch, demo, and onboard new clients. • Pipeline & Performance Management: Maintain accurate records of sales activities, revenue, and invoicing, supporting finance teams with timely collections and healthy account hygiene.
vBridge Hub
Jul 20203 yrs 9 mosMar 2024

Bengaluru, Karnataka, India

• Supplier Identification and Onboarding: Lead the identification and onboarding of IT Service suppliers to grow our Supplier eco-system while fostering mutually beneficial relationships. • Customer Success: Collaborate closely with our clients to ensure their success and satisfaction to meet their unique needs. • Research and Qualification of Buyers: Conduct in-depth market research to identify potential buyers, qualifying them based on their needs, preferences, and industry fit. • Onboarding of Buyers and Understanding their requirements: Post identification of Buyers requirement, conduct outreach activities to onboard them onto our platform. Act as a liaison between buyers and suppliers, bridging the gap by understanding and conveying buyer requirements effectively • Marketing Strategies: Develop and execute comprehensive marketing strategies to promote our platform, targeting key industry segments. • Performance Metrics: Continuously monitor and analyse key performance metrics to optimize sales and marketing efforts. • Client Engagement: Cultivate strong client relationships, ensuring high levels of customer satisfaction and retention.
Inovexic
Oct 20181 yr 8 mosMay 2020

• Spearheaded strategic partnership initiatives to drive growth and expand Inovexic's market presence. • Identified and cultivated relationships with key industry players, sponsors, and stakeholders (largely in the Middle East region). • Collaborated with cross-functional teams to develop and execute effective event promotion strategies. • Played a pivotal role in the success of the Oman e-Commerce Conference (OEC 2109) by securing strategic partnerships and sponsors. • Continuously researched industry trends and competitor activities to identify partnership opportunities . • Developed and maintaining long-term relationships with clients, ensuring their needs are met and exceeded.
Featherlite
Feb 20174 mosMay 2017

Bengaluru Area, India

• Conducted a Project related to Overall Improvement of Efficiency in Inventory & Production, using Engineering tools such as Line Balancing, Simulation, Kanban, Kaizen, and 5S • Developed and implemented new methods and tools to help improve production
Jun 20162 mosJul 2016

Bengaluru Area, India

•Attain practical knowledge and understanding about key departments in a manufacturing industry by applying theoretical principles •Developed a suitable solution for process improvement in for PU moulding process to manufacture Hybrid Filters •Design and development of fixtures using relevant engineering software to help in “Insertion” operation

Shiv’s AI Stack

claude
claude
gemini
gemini
notebooklm
notebooklm
openai
openai
ChatGPT
ChatGPT

Education

University of Warwick - Warwick Business School

Master of Science - MS, Business Marketing

University of Warwick - Warwick Business School

20171 yr2018

Bachelor of Engineering - BE, Industrial Engineering and Managemnet

M.S. Ramaiah Institute of Technology

20134 yrs2017

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Headline

Senior Business Development Manager @ Melento (formerly SignDesk) | SaaS | B2B | Digital Transformation |

About

I am currently working as a Senior Business Development Manager at Melento (formerly SignDesk). I specialize in optimizing document workflows for enhanced efficiency and productivity. Leveraging my sales expertise and understanding of digital trends, I deliver tailored solutions that exceed expectations. Marketing coupled with Industrial Knowledge provides me with keen problem solving and allows me to attain logical solutions. I enjoy the thrill and intricacies of working in a dynamic fast-paced environment. A few of my hobbies are running, scuba diving, travelling and meeting new people. Let's connect and explore opportunities for collaboration - shiv.n@melento.ai

Location

Bengaluru

AI stack

claude

gemini

notebooklm

openai

ChatGPT

Work experience

Senior Business Development Manager at Melento, Apr 2026 - Present · 7 mos, Bengaluru

Business Development Manager at Melento, Apr 2024 - Jun 2026 · 2 yrs 3 mos, Bengaluru, Karnataka, India, • End-to-end Sales Ownership: Manage the complete sales cycle, right from prospecting and need evaluation to product demos, requirement gathering, negotiation, and closure. Ensuring seamless onboarding of clients across SMBs, mid-market, and large enterprises. • Client Onboarding & Expansion: Successfully onboard multiple new logos by aligning Melento’s solutions with client requirements, while driving upsell opportunities through strong relationship management and consultative engagement. • Solution Selling: Applied solution-first approaches to map complex workflows, recommend the right product stack, and deliver measurable value to clients across sectors. • Cross-functional Collaboration & Compliance: Oversee all legal, technical, and compliance documentation during deal closures, collaborating closely with internal teams to ensure accurate MSAs, SLAs, and implementation readiness. • Account Management: Maintain long-term customer relationships, ensuring continuous product adoption, satisfaction, and renewal through proactive communication and insights-driven support. • Revenue Ownership: Consistently achieve individual sales targets while contributing to overall team and organizational revenue goals, recognized as Employee of the Quarter for high-performance and impact. • Training & Enablement: Train and mentor new joiners on Melento’s product suite, sales processes, and solution positioning, enabling them to effectively pitch, demo, and onboard new clients. • Pipeline & Performance Management: Maintain accurate records of sales activities, revenue, and invoicing, supporting finance teams with timely collections and healthy account hygiene.

Sales and Marketing Manager at vBridge Hub, Jul 2020 - Mar 2024 · 3 yrs 9 mos, Bengaluru, Karnataka, India, • Supplier Identification and Onboarding: Lead the identification and onboarding of IT Service suppliers to grow our Supplier eco-system while fostering mutually beneficial relationships. • Customer Success: Collaborate closely with our clients to ensure their success and satisfaction to meet their unique needs. • Research and Qualification of Buyers: Conduct in-depth market research to identify potential buyers, qualifying them based on their needs, preferences, and industry fit. • Onboarding of Buyers and Understanding their requirements: Post identification of Buyers requirement, conduct outreach activities to onboard them onto our platform. Act as a liaison between buyers and suppliers, bridging the gap by understanding and conveying buyer requirements effectively • Marketing Strategies: Develop and execute comprehensive marketing strategies to promote our platform, targeting key industry segments. • Performance Metrics: Continuously monitor and analyse key performance metrics to optimize sales and marketing efforts. • Client Engagement: Cultivate strong client relationships, ensuring high levels of customer satisfaction and retention.

Head of Strategic Relations at Inovexic, Oct 2018 - May 2020 · 1 yr 8 mos, • Spearheaded strategic partnership initiatives to drive growth and expand Inovexic's market presence. • Identified and cultivated relationships with key industry players, sponsors, and stakeholders (largely in the Middle East region). • Collaborated with cross-functional teams to develop and execute effective event promotion strategies. • Played a pivotal role in the success of the Oman e-Commerce Conference (OEC 2109) by securing strategic partnerships and sponsors. • Continuously researched industry trends and competitor activities to identify partnership opportunities . • Developed and maintaining long-term relationships with clients, ensuring their needs are met and exceeded.

Engineering Intern at Featherlite, Feb 2017 - May 2017 · 4 mos, Bengaluru Area, India, • Conducted a Project related to Overall Improvement of Efficiency in Inventory & Production, using Engineering tools such as Line Balancing, Simulation, Kanban, Kaizen, and 5S • Developed and implemented new methods and tools to help improve production

Engineering Intern at Kln Engineering Products Private Limited, Jun 2016 - Jul 2016 · 2 mos, Bengaluru Area, India, •Attain practical knowledge and understanding about key departments in a manufacturing industry by applying theoretical principles •Developed a suitable solution for process improvement in for PU moulding process to manufacture Hybrid Filters •Design and development of fixtures using relevant engineering software to help in “Insertion” operation

Education

Master of Science - MS, Business Marketing, University of Warwick - Warwick Business School

Bachelor of Engineering - BE, Industrial Engineering and Managemnet, M.S. Ramaiah Institute of Technology