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Shital Jamdhade

Manager – Product & Transaction Analytics @ EXL | KPI, product metrics

India

5+ years of work experience

EXL
Oct 202511 mosPresent

Owned end-to-end analytics and monitoring for high-volume transaction systems supporting 2,400+ entities. Designed KPIs and guardrail metrics to improve signal-to-noise ratio and decision accuracy. Reduced false alerts by ~90% through metric redesign and anomaly logic improvements. Partnered with product and engineering teams on data quality, system reliability, and production-critical issues.
EXL
Apr 20232 yrs 7 mosOct 2025

EXL
Oct 20211 yr 7 mosApr 2023

India

Kawa Space
Apr 20216 mosSep 2021

Supported early-stage product GTM through market research and competitive analysis Synthesized customer and beta-user feedback into product and positioning insights
Verzeo
May 20202 mosJun 2020

Performed exploratory data analysis on the given dataset using python inbuilt libraries like NumPy, Pandas, Seaborn & Matplotlib. Evaluated the required model and predicted the cost of used cars using Regression with an accuracy of 90%.

Shital’s AI Stack

antigravity
antigravity
codex
codex
cursor
cursor

Education

Indian Institute of Technology (Banaras Hindu University), Varanasi

Bachelor of Technology - BTech

Indian Institute of Technology (Banaras Hindu University), Varanasi

Narayana junior college, hyderabad

Intermediate

Narayana junior college, hyderabad

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Headline

Manager – Product & Transaction Analytics @ EXL | KPI, product metrics

About

As a Manager in Product & Transaction Analytics at EXL, I oversee end-to-end analytics and monitoring for high-volume transaction systems supporting over 2,400 entities. My work includes designing KPIs and guardrail metrics to enhance decision accuracy, reducing false alerts through metric redesign and anomaly logic improvements, and collaborating with product and engineering teams on data quality and system reliability. A graduate of IIT (BHU), Varanasi, I bring expertise in KPI design, product metrics, and Tableau to drive analytics that meaningfully informs product strategies and operational decisions. I am committed to fostering collaboration and leveraging data to enhance system performance in complex environments.

Location

India

AI stack

antigravity

codex

cursor

Work experience

Manager – Product & Transaction Analytics at EXL, Oct 2025 - Present · 11 mos, Owned end-to-end analytics and monitoring for high-volume transaction systems supporting 2,400+ entities. Designed KPIs and guardrail metrics to improve signal-to-noise ratio and decision accuracy. Reduced false alerts by ~90% through metric redesign and anomaly logic improvements. Partnered with product and engineering teams on data quality, system reliability, and production-critical issues.

Lead assistant manager -Product & Transaction Analytics at EXL, Apr 2023 - Oct 2025 · 2 yrs 7 mos

Assistant Manager at EXL, Oct 2021 - Apr 2023 · 1 yr 7 mos, India

Product Analyst at Kawa Space, Apr 2021 - Sep 2021 · 6 mos, Supported early-stage product GTM through market research and competitive analysis Synthesized customer and beta-user feedback into product and positioning insights

Data Analyst at Verzeo, May 2020 - Jun 2020 · 2 mos, Performed exploratory data analysis on the given dataset using python inbuilt libraries like NumPy, Pandas, Seaborn & Matplotlib. Evaluated the required model and predicted the cost of used cars using Regression with an accuracy of 90%.

Education

Bachelor of Technology - BTech, Indian Institute of Technology (Banaras Hindu University), Varanasi

Intermediate, Narayana junior college, hyderabad

Shital Jamdhade - Manager – Product & Transaction Analytics in India | Tal