Headline

SWE @Chargebee || NIT Surat CSE 24

About

I am a Software Engineer focused on building resilient, high-scale enterprise platforms that power global commerce. Currently at Chargebee, I specialize in tax infrastructure and global compliance, where I’ve led projects ranging from implementing multi-account Avalara support to automating India SEZ and Export taxation for SaaS merchants. Key Highlights: Efficiency: Optimized API consumption by 30% in TCV Calculator jobs through strategic system optimization. Reliability: Resolved 25+ high-impact production incidents, stabilizing billing flows for enterprise giants like Freshworks and Zapier. Innovation: Developed SNAPP Resolver, an agentic AI workflow that uses LLMs to automate Jira and GitHub triage, reducing manual effort by 50%.I thrive at the intersection of backend engineering and AI-driven automation. When I’m not scaling fintech infrastructure, I’m exploring distributed systems or building secure, encrypted communication tools.

Location

Surat

AI stack

codex

opencode

Work experience

SWE at Chargebee, Sep 2024 - Present · 2 yrs, Chennai, Tamil Nadu, India

GET Intern at John Deere, May 2023 - Jul 2023 · 3 mos, Pune, Maharashtra, India

Education

Bachelor of Technology - BTech, Computer Science, National Institute of Technology Surat

Public links

github: https://github.com/shishir1825