Headline

Manager at CARGILL BUSINESS SERVICES INDIA PRIVATE LIMITED

About

Experienced Process Lead skilled in Microsoft Excel, Microsoft Word, Tally ERP, Microsoft Office, and Management. Strong operations professional with a Bachelor of Commerce - BCom focused in Business/Commerce, General from Mount Carmel College,58, Palace Rd, Bangalore-52 (Autonomous).

Location

Bengaluru

AI stack

Microsoft Copilot

Work experience

Manager at Cargill, 2021 - Present · 5 yrs 9 mos, Bangalore Urban, Karnataka, India, Led a team of 15, ensuring timely reporting by defining priorities, resolving queries, handling escalations, and reviewing their work. Handled multiple projects end-to-end, defining the scope, UAT, possible risks, regression testing, and final go live. Facilitated the process to automate transmitting SOA through ERP platforms. (Impact: Accurate information to customers; saved ~300 hours/year.) Achieved 10% headcount reduction and KPI targets, consistently maintaining Billing rework below 1% and timely transmission of invoices, reducing invoice cycle time by Input standardization. BCP planning and coordinating with Compliance team to ensure readiness during uncertainties.

Senior Process Specialist at Cargill, 2014 - 2021 · 7 yrs, Bengaluru, Karnataka, India, Key projects - Streamlined cash application workflow through root-cause analysis and controls, accurately mapped VPTI migration, and successfully implemented the EKA project. Automated AR Aging report, saving ~100 hours annually. Reviewed ledger accounts, ensuring resolution of open items and zero errors in accounting journals processed by the team. Led team operations, maintained SOP, mentored members to meet KPIs, and managed stakeholder escalations.

Senior Associate at Capgemini, 2012 - 2014 · 2 yrs, Managed cash applications and month-end closure, preparing key daily reports like unapplied and unidentified cash. Resolved unapplied payments and managed client queries via emails/generic mailbox. Allocated daily work, monitored and reported team efficiency and quality. Onboarding and upskilling new hires by creating SOPs, providing on-the-job coaching and fostering continuous improvement.

Senior Associate at HP, 2009 - 2012 · 3 yrs, Managed cash applications, direct debit, credit master data, and order release. Handled month-end closure, ISO audits and prepared key reports. Led a team of 8 as an SME, provided training, and conducted workshops.

Education

Bachelor of Commerce - BCom, Business/Commerce, General, Mount Carmel College,58, Palace Rd, Bangalore-52 (Autonomous)

Bachelor of Commerce, Mount Carmel College