Headline

Education Counsellor @ Raising Superstars Pvt ltd

About

I have around 9½ years of industry experience, including 2 years in customer service and 6½ years in sales & 1 year as a Virtual Assistant. During my experience, I developed strong customer-handling and problem-solving skills while working with different types of customers. In my sales roles, I focused on understanding customer needs, building trust, and consistently achieving my sales targets and incentives. As a virtual assistant I am a professional and detail-oriented Virtual Assistant specializing in Email Management, Calendar Management, Travel Coordination, and Appointment Scheduling for entrepreneurs, executives, startups, and busy professionals. I help businesses and professionals stay organized, productive, and focused by efficiently managing daily operations, schedules, and communication. I am highly organized, proactive, detail-oriented, and committed to maintaining professionalism, confidentiality, and efficient communication. Currently open to remote freelance, contract, and full-time Virtual Assistant / Executive Assistant opportunities with startups, entrepreneurs, and international businesses

Location

Mumbai

Work experience

Academic Advisor at E-Tech Academy, Jan 2025 - Dec 2025 · 1 yr, Provided one-on-one guidance to students and parents in selecting the right courses, based on their goals and learning needs and delivered empathetic, trust-based service across calls, chat, and email.

Academic Counselor at FIRST IMPRESSION CONSULTING PRIVATE LIMITED, Jul 2021 - Dec 2025 · 4 yrs 6 mos, Mumbai, Maharashtra, India, I have around 9 years of industry experience, including 3 years in customer service and 6 years in sales. During my experience, I developed strong customer-handling and problem-solving skills while working with different types of customers. In my sales roles, I focused on understanding customer needs, building trust, and consistently achieving my sales targets and incentives. With my experience in customer handling and target-driven roles, I believe I can contribute to the growth of the organisation.

Program Counselor at First Impression Consulting Pvt Ltd, Mumbai, Jul 2021 - Dec 2025 · 4 yrs 6 mos, I have strong sales experience as a Program Counsellor, where I interact with prospective students, understand their education and career goals, and recommend suitable programs. I handle the complete sales process from lead counselling, explaining program benefits, addressing concerns, and consistent follow-ups to successfully convert leads into enrollments while meeting monthly targets.

Caller at First Impression Consulting Pvt Ltd, Jun 2018 - Sep 2023 · 5 yrs 4 mos, Served as the primary point of contact for prospective students (premium clientele), conducting in-depth needs assessments to recommend tailored programme solutions.

Inside Sales Specialist at Raising Superstars, Jan 2021 - Jun 2021 · 6 mos, Mumbai, Maharashtra, India, I have around 9 years of industry experience, including 3 years in customer service and 6 years in sales. During my experience, I developed strong customer-handling and problem-solving skills while working with different types of customers. In my sales roles, I focused on understanding customer needs, building trust, and consistently achieving my sales targets and incentives. With my experience in customer handling and target-driven roles, I believe I can contribute to the growth of the organisation.

Education

Bachelor of Commerce - BCom, Business/Commerce, General, Mumbai University Mumbai

Bachelor of Commerce, Anant Corporation