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Shilpi Singh

+13 years of End to end process knowledge of the Accounts Receivable/O2C process

Bengaluru

10+ years of work experience

Nielsen
Jan 20251 yr 6 mosPresent

Bengaluru

MediaKind
Jul 20204 yrs 7 mosJan 2025

India

Handled the Collection activities for EMEA and APAC region. Regularly following up with the customers on the past due balance. Sending the statement of accounts. Chasing the customer on the past due balance. Resolving customer queries and requests via AR mailbox
Capgemini
Mar 20163 yrs 6 mosAug 2019

Bengaluru Area, India

Worked as a Process Lead with vast exposure into the Account Receivables, O2C Cash Application and Supply Chain Finance. Also specialises in the O2C Cash Collection and Cash Application process stabilization. Managed a huge dollar portfolio for NAM region. Regularly working with the AP managers to get the updates on the overdue balance.
Juniper Networks
Apr 20151 yrMar 2016

Bengaluru Area, India

Worked as a Consultant in the O2C process Shared Services Team to extend the support in chasing the customers for payments. Regularly working and following up with the customers on the past due payment.

Education

The ICFAI University, Dehradun

Company Secretary Professional, Accounting and Finance

The ICFAI University, Dehradun

20122 yrs2014

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Headline

+13 years of End to end process knowledge of the Accounts Receivable/O2C process

About

To be an astute learner in the organisation I work for. With +13 years of work experience into the Account Receivables O2C domain. I have been a part of many on-site transition projects and getting them streamlined. Also hands on experience on the Cash Application process. Managed the Cash Application process for NAM, APAC and EMEA region in SAP Fiori. My Area of expertise include: Account Receivables Collection, Cash Application, Standard Costing, Supply Chain Finance.

Location

Bengaluru

Work experience

Collections Manager at Nielsen, Jan 2025 - Present · 1 yr 6 mos, Bengaluru

Collections Specialist at MediaKind, Jul 2020 - Jan 2025 · 4 yrs 7 mos, India, Handled the Collection activities for EMEA and APAC region. Regularly following up with the customers on the past due balance. Sending the statement of accounts. Chasing the customer on the past due balance. Resolving customer queries and requests via AR mailbox

Process Lead at Capgemini, Mar 2016 - Aug 2019 · 3 yrs 6 mos, Bengaluru Area, India, Worked as a Process Lead with vast exposure into the Account Receivables, O2C Cash Application and Supply Chain Finance. Also specialises in the O2C Cash Collection and Cash Application process stabilization. Managed a huge dollar portfolio for NAM region. Regularly working with the AP managers to get the updates on the overdue balance.

Consultant at Juniper Networks, Apr 2015 - Mar 2016 · 1 yr, Bengaluru Area, India, Worked as a Consultant in the O2C process Shared Services Team to extend the support in chasing the customers for payments. Regularly working and following up with the customers on the past due payment.

Education

Company Secretary Professional, Accounting and Finance, The ICFAI University, Dehradun

Shilpi Singh - Collections Manager in Bengaluru | Tal