Shilpa Mishra profile photo 1 on Tal

Shilpa Mishra

AI-Driven HR | Saas HR | Startup HR Partner | HRMS & Talent Systems | Organisational Psychologist | Industry HR Practitioner | Guest Faculty (HR)

Mumbai

10+ years of work experience

Full-time
Apr 20251 yr 2 mosPresent

Mumbai, Maharashtra, India

I am an HR & AI Strategy Manager working at the intersection of talent acquisition, HR operations, and AI-driven product innovation. I partner with founders and leadership teams to design and scale AI-enabled hiring ecosystems, combining recruitment delivery with intelligent automation to improve speed, quality, and decision-making. My experience spans end-to-end HR execution and strategic consulting, including: • Leadership & Niche Hiring: Closed critical roles across AI/ML, Data Science, SAP, Engineering, and Business Leadership (CTO, CFO, VP, Country Head Sales), with hiring mandates in the ₹60–90 LPA range • AI-Driven Talent Acquisition: Built and deployed LLM-powered workflows using ChatGPT, Claude, and Gemini for resume screening, candidate scoring, outreach automation, and recruiter productivity tracking • HR Operations & Compliance: Managed payroll processing, statutory compliance, exit management, and policy frameworks including POSH and organizational governance • Recruitment Strategy & Execution: Designed structured sourcing frameworks, improved submission quality, and implemented KPI-driven recruiter performance models • HR Product & Workflow Advisory: Consulted on AI-powered recruitment platforms, including resume scoring engines, interview intelligence, funnel analytics, and automation triggers • Business Development & Revenue Enablement: Generated qualified leads, supported client acquisition, and aligned AI recruitment solutions with managed hiring services I specialize in building scalable hiring engines that combine: → AI automation + Human judgment → Recruitment delivery + SaaS product thinking → Talent strategy + Revenue impact If you're looking to scale hiring, build AI-powered recruitment workflows, or optimize HR operations, I’d be happy to connect.
Pridejet Air Charter Pvt Ltd
May 20214 yrsApr 2025

Mumbai, Maharashtra, India

Founding HR & Talent Strategy Lead | HR Infrastructure & Workforce Transformation • Established and built the HR function from ground up, designing end-to-end HR infrastructure including policies, compliance frameworks, SOPs, workforce governance, and operational processes. • Led full-spectrum hiring across aviation and corporate functions including pilots, cabin crew, aircraft engineers, ground operations, and support teams ensuring regulatory compliance and quality benchmarks. • Designed and implemented in-house talent acquisition model, successfully closing 80% of hiring internally, significantly optimizing recruitment cost and reducing dependency on external agencies. • Built structured KRA & KPI frameworks across departments, aligning workforce performance metrics with operational goals and business growth strategy. • Developed performance management systems, training & development programs (internal + external), competency models, and structured evaluation frameworks. • Established workforce planning, headcount forecasting, and cost modeling aligned with business expansion roadmap. • Created recruiter capability standards and hiring governance processes to ensure submission quality, candidate fit, and retention improvement. • Introduced AI-assisted sourcing and workflow optimization (leveraging LLM tools,) to enhance screening efficiency, reporting, and process automation within HR operations. • Partnered closely with leadership to align HR strategy with operational readiness, safety standards, and long-term scalability.
Pal Fashions Pvt. Ltd.
Aug 20191 yr 10 mosMay 2021

Mumbai Metropolitan Region

Dec 20188 mosJul 2019

Mumbai, Maharashtra, India

# Managing the entire operations Human Resource functions including # Manpower Planing # Resource Management # Operations # Forecasting # Talent Acquisitions.
Golden Swan Group
Jul 20162 yrs 6 mosDec 2018

Mumbai Metropolitan Region

Golden Swan Group • Responsible for Talent Acquisition as per Annual Manpower Plan. • Developed and maintained various HR policies. • Developed, refined and fine-tuned effective methods for selection to ensure the right people with the desired level of competence are brought into the organization are promoted. • Designed and implemented Campus Recruitment Program. • Prepared information and input for the salary budgets. Ensured compliance to the approved salary budget; giving focus on pay for performance and salary benchmarks where available. Responsible for Staff promotions. • Administered employee benefit programs with conjunction with the Finance and administration department. • Provided counsel and assistance to employees at all levels in accordance with the company's policies and procedures. • Designed employee offer letters, salary letters and employment contracts. Approved updated organizational charts on a monthly basis and maintained complete/ accurate personnel records. • Liaise with other functional / departmental head so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements. • Audit and authenticate all documents related to legal, salary statements and distribution, policies etc. • Setting up of KRA and job responsibilities. Organized Monthly KRA reviews for productivity improvements. • Responsible for Identification of Training needs, Training Calendar and Budget. • Responsible for Payroll, Statutory compliance and cordial employee relations. • Policy formulation and documentation: Formulated policies for employee recruitment, induction, performance evaluation, compensation, leave etc. • Communication systems: Developed the communication system clearly identifying chain of command and ensuring transparent communication.

Education

Welingkar Institute of Management

Management in Human Resources, Human Resources Management /Personnel Administration, General

Welingkar Institute of Management

20131 yr2014
L S Raheja College of Arts and Commerce

Psychologist

L S Raheja College of Arts and Commerce

20121 yr2013

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Headline

AI-Driven HR | Saas HR | Startup HR Partner | HRMS & Talent Systems | Organisational Psychologist | Industry HR Practitioner | Guest Faculty (HR)

About

I am an HR professional with 11 years of experience in end-to-end recruitment, HR operations, and compliance management.My core strength lies in managing the complete employee lifecycle from hiring to exit while ensuring smooth HR operations and strong stakeholder alignment. I have handled hiring across both technical and non-technical roles, including leadership positions such as CTO, CFO, VP, and Country Head Sales, with mandates in the ₹60–90 LPA range.Along with recruitment, I have hands-on experience in payroll coordination, onboarding, exit management, and statutory compliance (PF, ESIC, PT, POSH). I have worked closely with founders and business leaders, often managing HR responsibilities independently in fast-paced environments.I focus on building structured HR processes, improving hiring efficiency, and creating a positive employee experience.Open to opportunities in HR Generalist, Talent Acquisition, and HR Operations roles.

Location

Mumbai

Work experience

Human Resources Manager at Full-time, Apr 2025 - Present · 1 yr 2 mos, Mumbai, Maharashtra, India, I am an HR & AI Strategy Manager working at the intersection of talent acquisition, HR operations, and AI-driven product innovation. I partner with founders and leadership teams to design and scale AI-enabled hiring ecosystems, combining recruitment delivery with intelligent automation to improve speed, quality, and decision-making. My experience spans end-to-end HR execution and strategic consulting, including: • Leadership & Niche Hiring: Closed critical roles across AI/ML, Data Science, SAP, Engineering, and Business Leadership (CTO, CFO, VP, Country Head Sales), with hiring mandates in the ₹60–90 LPA range • AI-Driven Talent Acquisition: Built and deployed LLM-powered workflows using ChatGPT, Claude, and Gemini for resume screening, candidate scoring, outreach automation, and recruiter productivity tracking • HR Operations & Compliance: Managed payroll processing, statutory compliance, exit management, and policy frameworks including POSH and organizational governance • Recruitment Strategy & Execution: Designed structured sourcing frameworks, improved submission quality, and implemented KPI-driven recruiter performance models • HR Product & Workflow Advisory: Consulted on AI-powered recruitment platforms, including resume scoring engines, interview intelligence, funnel analytics, and automation triggers • Business Development & Revenue Enablement: Generated qualified leads, supported client acquisition, and aligned AI recruitment solutions with managed hiring services I specialize in building scalable hiring engines that combine: → AI automation + Human judgment → Recruitment delivery + SaaS product thinking → Talent strategy + Revenue impact If you're looking to scale hiring, build AI-powered recruitment workflows, or optimize HR operations, I’d be happy to connect.

HR Manager at Pridejet Air Charter Pvt Ltd, May 2021 - Apr 2025 · 4 yrs, Mumbai, Maharashtra, India, Founding HR & Talent Strategy Lead | HR Infrastructure & Workforce Transformation • Established and built the HR function from ground up, designing end-to-end HR infrastructure including policies, compliance frameworks, SOPs, workforce governance, and operational processes. • Led full-spectrum hiring across aviation and corporate functions including pilots, cabin crew, aircraft engineers, ground operations, and support teams ensuring regulatory compliance and quality benchmarks. • Designed and implemented in-house talent acquisition model, successfully closing 80% of hiring internally, significantly optimizing recruitment cost and reducing dependency on external agencies. • Built structured KRA & KPI frameworks across departments, aligning workforce performance metrics with operational goals and business growth strategy. • Developed performance management systems, training & development programs (internal + external), competency models, and structured evaluation frameworks. • Established workforce planning, headcount forecasting, and cost modeling aligned with business expansion roadmap. • Created recruiter capability standards and hiring governance processes to ensure submission quality, candidate fit, and retention improvement. • Introduced AI-assisted sourcing and workflow optimization (leveraging LLM tools,) to enhance screening efficiency, reporting, and process automation within HR operations. • Partnered closely with leadership to align HR strategy with operational readiness, safety standards, and long-term scalability.

Human Resources Manager at Pal Fashions Pvt. Ltd., Aug 2019 - May 2021 · 1 yr 10 mos, Mumbai Metropolitan Region

People Operations-Human Resources at Revofit, Dec 2018 - Jul 2019 · 8 mos, Mumbai, Maharashtra, India, # Managing the entire operations Human Resource functions including # Manpower Planing # Resource Management # Operations # Forecasting # Talent Acquisitions.

HR Executive at Golden Swan Group, Jul 2016 - Dec 2018 · 2 yrs 6 mos, Mumbai Metropolitan Region, Golden Swan Group • Responsible for Talent Acquisition as per Annual Manpower Plan. • Developed and maintained various HR policies. • Developed, refined and fine-tuned effective methods for selection to ensure the right people with the desired level of competence are brought into the organization are promoted. • Designed and implemented Campus Recruitment Program. • Prepared information and input for the salary budgets. Ensured compliance to the approved salary budget; giving focus on pay for performance and salary benchmarks where available. Responsible for Staff promotions. • Administered employee benefit programs with conjunction with the Finance and administration department. • Provided counsel and assistance to employees at all levels in accordance with the company's policies and procedures. • Designed employee offer letters, salary letters and employment contracts. Approved updated organizational charts on a monthly basis and maintained complete/ accurate personnel records. • Liaise with other functional / departmental head so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements. • Audit and authenticate all documents related to legal, salary statements and distribution, policies etc. • Setting up of KRA and job responsibilities. Organized Monthly KRA reviews for productivity improvements. • Responsible for Identification of Training needs, Training Calendar and Budget. • Responsible for Payroll, Statutory compliance and cordial employee relations. • Policy formulation and documentation: Formulated policies for employee recruitment, induction, performance evaluation, compensation, leave etc. • Communication systems: Developed the communication system clearly identifying chain of command and ensuring transparent communication.

Education

Management in Human Resources, Human Resources Management /Personnel Administration, General, Welingkar Institute of Management

Psychologist, L S Raheja College of Arts and Commerce