Headline

Insurance Operations & Client Servicing Specialist | 5+ Years Experience | Policy Administration | Premium Billing | Renewals | Account Management Support | Ex-Marsh McLennan

About

Dedicated and knowledgeable insurance professional with 5+ years of experience in the insurance broking and operations industry. I leverage my expertise in streamlining insurance operations, coverage quotations,invoice processing, policy analysis. I have developed a comprehensive understanding of various insurance products including Auto and general insurance. My passion lies in helping clients secure the right coverage to protect their assets and futures. I am now seeking new opportunities to leverage my skills in customer service,insurance expertise in a dynamic and growth-focused company.

Location

Mumbai Metropolitan Region

Work experience

Insurance Operation Specialist at Marsh McLennan Global Services India Private Limited (MMGS), May 2022 - Mar 2026 · 3 yrs 11 mos, Mumbai

Senior Analyst at Marsh McLennan Global Services India Private Limited (MMGS), May 2023 - May 2024 · 1 yr 1 mo, Powai

Analyst at Marsh McLennan Global Services India Private Limited (MMGS), May 2022 - May 2023 · 1 yr 1 mo, Powai

Specialist at Marsh McLennan Global Services Pvt. Ltd., May 2022 - Mar 2026 · 3 yrs 11 mos, Managed end-to-end processing of insurance premiums and billing operations ensuring accuracy and timely execution. Handled 50+ client accounts, supporting policy servicing, renewals, and post-sales queries. Prepared, verified, and processed invoices and brokerage with high accuracy. Coordinated with internal stakeholders to resolve discrepancies and ensure smooth service delivery. Conducted quality checks to maintain compliance with company standards. Supported policy renewals, documentation, and client communication. Worked effectively in a high-volume, deadline-driven environment.

Customer Service Executive at Turtlemint, Aug 2021 - Oct 2021 · 3 mos, Mumbai, Maharashtra, India

Operations Executive at Fintech Blue Solutions Pvt. Ltd., Aug 2021 - Oct 2021 · 3 mos, Managed backend operations for motor insurance processes. Generated insurance quotations and maintained accurate records. Utilized Excel for data tracking and reporting.

Human Resources Coordinator at Sandhana Agencies, Dec 2019 - Nov 2020 · 1 yr, Mumbai, Maharashtra, India

Education

Postgraduate Degree, Finance and Financial Management Services, University of Mumbai

Bachelor of Commerce - BCom, Accounting, L.S Raheja college of arts and commerce