Headline

Empowering Businesses with Actionable Insights | Analytics Manager | Data Enthusiast | Problem Solver | Making Data Speak Your Language

About

Through the tenure of over a decade, I have evolved as an Accomplished Analytics Professional with excellence in:  Advanced analytics techniques to optimize product performance, enhance customer experience, and drive revenue growth  Managing complex projects, addressing complex business problems using data, and translating business objectives into actionable analytics initiatives  Development of interactive dashboards and data visualizations to democratize data access and facilitate decision-making across the organization  Creation of Python and SQL ETLs to retrieve data faster and automation As a charismatic people leader, I am recognized for leading a team of analysts in delivering actionable insights to support product development and marketing strategies. Providing insights and recommendations to C-suite executives and key stakeholders, influencing strategic decisions and driving business growth initiatives. Amongst my peers and bosses, I am regarded for bringing my expertise in analytics to the team, collaborating with talented individuals to uncover actionable insights and drive strategic initiatives that will propel the company forward. Please feel free to drop me a line at shikha2550@gmail.com

Location

Bengaluru

AI stack

claude code

gemini

github copilot

Work experience

Assistant Manager at Thomson Reuters, Aug 2024 - Present · 2 yrs 2 mos, Bengaluru, Karnataka, India

Analytics Manager at EXL, Nov 2022 - Mar 2024 · 1 yr 5 mos, Gurugram, Haryana, India, During this tenure, I played a vital role in the Automation projects using Python while managing the Consulting Team to perform quantitative analyses and stage forecasting in the Banking Domain.

Business Analyst at Zomato, Jun 2021 - Nov 2022 · 1 yr 6 mos, Gurugram, Haryana, India, As Senior Business Analyst, I participated in product development planning by providing key insights using data, which results in cost saving per month. Further to this, I conducted business process analysis and identified critical issues and gaps for non-live delivery partner ticketing support. Developed a roadmap for short- and long-term work and monitored the progress. Besides, roles required me to retrieve data for analysis and reports utilizing SQL. Created Python and SQL ETLs to retrieve data faster and automation.

Data Analyst at American Express Global Business Travel, Mar 2018 - Jun 2021 · 3 yrs 4 mos, Gurugram, Haryana, • Improved Data mining processes, resulting in 15% decrease in time required to infer insights from customer data • Used predictive analysis such as machine learning techniques to forecast client’s travel cost with a 95% accuracy rate • Manipulating, cleaning and processing data using Excel, SQL and Python • Presented data and conclusions to client, to optimize travel cost and visibility to end user

Data Analyst at OYO, Aug 2015 - Aug 2017 · 2 yrs 1 mo, Gurgaon, India, • Optimize data collection procedures and generated reports on a weekly, monthly and quarterly basis • Successfully interpreted data to draw conclusions for managerial action and strategy • Utilize web scraping techniques to extract and organize competitor data • Design a pricing model to predict prices for hotel in an area

Education

PG Certification, Data Scientist, International Institute of Information Technology Bangalore

Bachelor of Technology - BTech, Computer Science, Madan Mohan Malaviya University of Technology