Shikha Mittal profile photo 1 on Tal

Shikha Mittal

Principal Technical Program Manager | Product & Technology Strategy | Platform Engineering | AI/GenAI | E-commerce & Consumer Tech | Multiplier Mindset

Bengaluru

13+ years of work experience

Swiggy
Oct 20215 yrs 2 mosPresent

Bengaluru, Karnataka, India

• Spearheaded Swiggy-storefront platform strategy and architecture initiatives, focusing on modular architecture and micro-frontends to enhance scalability and reliability. • Led cross-functional teams in the development of AI-powered discovery and personalization systems, driving innovative GenAI shopping experiences. • Managed multi-year transformation programs, ensuring alignment between product and engineering while maintaining executive stakeholder engagement.
Swiggy
Mar 20217 mosSep 2021

India

Cyware Labs
Feb 20201 yr 1 moFeb 2021

Bengaluru, Karnataka, India

FranConnect
Jul 20197 mosJan 2020

Noida, Uttar Pradesh, India

Adobe
Feb 20172 yrs 5 mosJun 2019

Bengaluru, Karnataka, India

Adobe
Mar 20151 yr 11 mosJan 2017

Adobe, Sec-25 Noida

Adobe
Sep 20131 yr 6 mosFeb 2015

Noida, Uttar Pradesh, India

LemonLearn eServices Private Limited
Jun 20121 yr 1 moJun 2013

Gurugram, Haryana, India

Shikha’s AI Stack

aistudio
aistudio
antigravity
antigravity
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Education

Indian Institute of Foreign Trade

Master of Business Administration (M.B.A.), International Business

Indian Institute of Foreign Trade

20152 yrs2017
J.C. Bose University of Science and Technology, YMCA

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

J.C. Bose University of Science and Technology, YMCA

20074 yrs2011

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Headline

Principal Technical Program Manager | Product & Technology Strategy | Platform Engineering | AI/GenAI | E-commerce & Consumer Tech | Multiplier Mindset

About

I am a Technology leader with a strong product and business mindset, bringing 15 years of hands-on experience in technology execution and leading end-to-end technology programs across consumer technology and enterprise SaaS. Experienced across e-commerce, quick commerce, food delivery, subscription-based businesses, and AI-driven platforms. At Swiggy, I lead large-scale technology programs across Storefront, spanning discovery, search, personalization, menu, checkout, platformization, and consumer experience. What sets me apart is the combination of deep technical expertise and a strong product mindset. I understand the why, what, when, and how — from identifying the right problems and shaping product strategy to navigating architectural trade-offs and driving engineering execution. I connect business objectives, product decisions, and technical realities to build scalable solutions that deliver measurable outcomes. My experience spans: • Platform Strategy & Modernization — building reusable, scalable platforms and driving multi-team, multi-org technology transformations serving millions of users. • Product & Technology Strategy — translating ambiguous business problems into product and platform roadmaps, technical strategies, and measurable business outcomes. • AI & GenAI — driving AI-powered product experiences, personalization, discovery, intelligent workflows, and emerging GenAI initiatives. • Consumer Technology — deep experience across e-commerce, quick commerce, food delivery, search, recommendations, personalization, and checkout. • Technical Program Leadership — aligning Product, Engineering, Design, Data Science, ML, Architecture, and Operations to deliver complex, cross-functional programs. • 0→1 Innovation & Scale — taking products and platforms from strategy and incubation through engineering execution, adoption, and large-scale rollout. If you're looking for a technology leader who brings together product thinking, engineering depth, and strategic execution, let's connect. I bring an end-to-end perspective to solving complex problems, building scalable platforms, and translating business vision into technology that delivers impact. Core areas: Technical Program Management | Product & Technology Strategy | Platform Engineering | AI/GenAI | E-commerce & Quick Commerce | Consumer Technology | Search & Personalization | Recommendations | Platformization | Digital Transformation | Engineering Leadership.

Location

Bengaluru

AI stack

aistudio

antigravity

claude code

claude

codex

cursor

Work experience

Principal Technical Program Manager at Swiggy, Oct 2021 - Present · 5 yrs 2 mos, Bengaluru, Karnataka, India, • Spearheaded Swiggy-storefront platform strategy and architecture initiatives, focusing on modular architecture and micro-frontends to enhance scalability and reliability. • Led cross-functional teams in the development of AI-powered discovery and personalization systems, driving innovative GenAI shopping experiences. • Managed multi-year transformation programs, ensuring alignment between product and engineering while maintaining executive stakeholder engagement.

Senior Technical Program Manager at Swiggy, Mar 2021 - Sep 2021 · 7 mos, India

Founding Program Lead at Cyware Labs, Feb 2020 - Feb 2021 · 1 yr 1 mo, Bengaluru, Karnataka, India

Senior Program Manager at FranConnect, Jul 2019 - Jan 2020 · 7 mos, Noida, Uttar Pradesh, India

Portfolio Manager at Adobe, Feb 2017 - Jun 2019 · 2 yrs 5 mos, Bengaluru, Karnataka, India

Business Analyst at Adobe, Mar 2015 - Jan 2017 · 1 yr 11 mos, Adobe, Sec-25 Noida

Senior Product Consultant at Adobe, Sep 2013 - Feb 2015 · 1 yr 6 mos, Noida, Uttar Pradesh, India

Senior Consultant at LemonLearn eServices Private Limited, Jun 2012 - Jun 2013 · 1 yr 1 mo, Gurugram, Haryana, India

Education

Master of Business Administration (M.B.A.), International Business, Indian Institute of Foreign Trade

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, J.C. Bose University of Science and Technology, YMCA