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Shifa Anjum

Immediate Joiner || NOC Analyst || Incident Manager || SDWAN || LAN || WAN || Routing & Switching

Noida

4+ years of work experience

HCLTech
May 20242 yrsApr 2026

Noida, Uttar Pradesh, India

HCLTech
Oct 20238 mosMay 2024

India

HCLTech
Apr 20212 yrs 1 moApr 2023

Noida, Uttar Pradesh, India

Lara Technologies Pvt Ltd
Sep 20204 mosDec 2020

Bangalore Urban, Karnataka, India

Education

B.Tech, Electronics & Communication Engg.

Saroj Mohan Institute of Technology - India

20164 yrs2020
Divine Happy School

Senior secondary(C.B.S.E), Science, English, Mathematics, Physical Education

Divine Happy School

20142 yrs2016

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Headline

Immediate Joiner || NOC Analyst || Incident Manager || SDWAN || LAN || WAN || Routing & Switching

About

A detailed oriented NOC Analyst, focusing on 24/7 network monitoring, incident detection, incident management, root cause analysis, and escalation management. Proficient in tools like Grafana and SolarWinds, with a strong emphasis on minimizing downtime, ensuring operational efficiency, and fostering seamless service continuity. Skilled in incident management, time management, and WMS, with a commitment to delivering reliable solutions and collaborating across teams.

Location

Noida

Work experience

NOC Analyst | PepsiCo at HCLTech, May 2024 - Apr 2026 · 2 yrs, Noida, Uttar Pradesh, India

ICC Analyst | Americold at HCLTech, Oct 2023 - May 2024 · 8 mos, India

Associate | FedEx at HCLTech, Apr 2021 - Apr 2023 · 2 yrs 1 mo, Noida, Uttar Pradesh, India

Full stack development at Lara Technologies Pvt Ltd, Sep 2020 - Dec 2020 · 4 mos, Bangalore Urban, Karnataka, India

Education

B.Tech, Electronics & Communication Engg., Saroj Mohan Institute of Technology - India

Senior secondary(C.B.S.E), Science, English, Mathematics, Physical Education, Divine Happy School

Shifa Anjum - NOC Analyst | PepsiCo in Noida | Tal