Headline

Project Manager | Turning Potential into Progress.

About

Plot twist: I started out filming documentaries for National Geographic, and now I run delivery for global banking programs. Different worlds .... same job, really. Both are about taking something ambiguous and turning it into a structured thing that actually ships. These days I am a Project Management Officer at SmartStream, working where SaaS, Investment-banking operations, and delivery meet. My focus is simple: line up the Tech, the Operations, and the people so projects produce outcomes you can actually measure, not just status updates. The stuff I am proud of: - Leading automation initiatives projected to save ~$4.2M a year by killing manual, repetitive work (Zapier, Power Automate, a lot of Excel). - Managing global client-onboarding programs and keeping enterprise transitions smooth. - Building real-time dashboards so decisions are made on data, and risks get spotted early instead of in the post-mortem. - Coordinating cross-functional teams across finance, tech, and operations to ship scalable solutions. I came up through financial operations ... reconciling 220,000+ transactions worth ~$230M across Bank Charges, Equities and fixed income, under tight SLAs and constant audit scrutiny. That's where I learned to be precise and risk-aware, and it still shapes how I run everything. The throughline across filmmaking, finance, and PM: connect vision to execution. Create clarity, reduce friction, deliver results that matter. If you are building in fintech, Automation, Tech Based SAAS/BPAAS/PAAS or PM ops ....or you want to swap startup war stories ---> I am around. shiddard@hotmail.com / +91 9073741664

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

gemini

grok

notebooklm

Work experience

Project Manager at bolttech, Sep 2026 - Present · 1 mo, Bengaluru, Karnataka, India

Project Management Officer at Smartstream, Jun 2024 - Sep 2026 · 2 yrs 4 mos, On-site, Delivering across client onboarding, growth, and process automation --- structured project management plus a bias for building things that remove manual work. ● Run end-to-end project execution with Agile/Scrum, keeping delivery on time and stakeholders in the loop. ● Use Asana, Jira, and Trello to keep task management and cross-functional collaboration tight. ● Built real-time dashboards for data-driven decisions and earlier risk-spotting. ● Run retrospectives and reviews so the team actually improves sprint over sprint. ● Keep things transparent through clear comms, documentation, and stakeholder engagement. ● Manage resources and budgets to land projects within scope and cost. ● Drive change management so new tech and processes actually get adopted. ● Automated workflows with Zapier and Power Automate to boost team productivity. ● Set clear goals and keep the team results-focused.

Freelance Strategy and Operations at Fiverr, Feb 2024 - Sep 2026 · 2 yrs 8 mos, Bengaluru, Karnataka, India, See the chat note -- running this publicly alongside my full-time role has a moonlighting/IP angle worth checking. Partnered with 20+ early-stage startups (Product, fintech, SaaS, consumer, AI) to build foundations for scalable growth. ● Designed go-to-market plans and strategic roadmaps aligned to product vision and the competitive landscape. ● Built operational workflows, onboarding processes, and internal SOPs for lean, fast execution. ● Implemented no-code/low-code automation (Zapier, Airtable, Notion, Make) to cut manual tasks and improve data visibility. ● Aligned product, marketing, sales, and customer success for early teams. ● Supported pitch decks, unit-economics modeling, and traction narratives for fundraising readiness.

Jr. Operations Analyst at Smartstream, May 2023 - Jun 2024 · 1 yr 2 mos, Hybrid, Owned accuracy and efficiency across high-volume financial operations. ● Tracked and implemented fee-schedule changes for exchanges, clearing firms, and service providers across regions in the Excalibur system. ● Investigated data discrepancies, identifying exceptions and driving them to resolution. ● Managed client queries to SLA, liaising with brokers and exchanges to clear outstanding issues fast. ● Ran reconciliation for Fees & Expenses Management, keeping financial data accurate and current. ● Handled rate maintenance and daily exceptions, processing transactions accurately and on time. ● Consistently hit SLA targets and kept stakeholders informed on updates and fixes.

Travel Documentary Filmer at National Geographic Channel - India, Nov 2019 - Oct 2022 · 3 yrs, India, As a Travel Documentary Filemer, I contributed to the production of 13 documentaries, capturing stories through immersive visuals and authentic storytelling. My work covered diverse themes including nature, culture, communities, and human experiences. Key Responsibilities: ● Contributed to the end-to-end documentary production process, including planning, research, location preparation, filming, and post-production. ● Captured high-quality footage with a strong focus on visual storytelling, authenticity, and narrative continuity. ● Collaborated closely with directors, producers, researchers, local teams, and other production professionals to execute projects effectively. ● Supported shoot planning, location coordination, logistics, and on-ground production, often working in challenging and unfamiliar environments. ● Participated in post-production workflows to help ensure the final content met the project's creative and editorial requirements. ● Adapted quickly to different locations, cultures, environments, and production conditions while maintaining professional filmmaking standards. Geographic & Field Experience: The role involved extensive travel and on-location filmmaking across 8 states in India, as well as documentary assignments covering Myanmar, Bhutan, and Sri Lanka.

Education

Bachelor's of commerce (B Com, Honours), West Bengal State University, Kolkata