shibu pandey

3+ years of work experience

Oct 20259 mosPresent

Gurugram

• Managed homework and classwork worksheets, ensuring accuracy and completion • Checked and maintained student records and performance tracking • Conducted initial classes and supported student learning sessions • Monitored student progress and engagement levels • Assisted in student evaluation and development tracking • Attended and coordinated academic meetings and updates • Provided backend operational support for daily activities

Oct 20231 yr 3 mosDec 2024

Kolkata

 Managed daily operations and task distribution across team  Handled direct client communication and cold calling  Scheduled and coordinated client meetings and product demos  Maintained lead tracking and regular follow-ups  Ensured conversion by handling client queries and engagement  Monitored team performance and task completion  Collected and reported client feedback and sales updates

Nov 20221 yrOct 2023

Okhla phase 2 new delhi

•Managed sales coordination, customer follow-ups, and client relationship activities. •Handled payment collections, outstanding dues, and RTGS transactions. •Created and tracked Purchase Orders (POs), invoices, and financial records. •Coordinated with clients regarding payments, orders, and sales-related queries. Conducted cold calling and follow-ups for sales generation and payment recovery. •Maintained customer data and sales records through CRM/LMS software. •Assisted with GST-related documentation and salary processing. •Prepared reports and supported daily operational and administrative activities.