Headline

E-commerce & Social Media Executive | Product Copywriting | Shopify Mangement | Order & Customer Operations

About

I'm a Marketing graduate with hands-on experience in e-commerce operations, social media execution, and Shopify management. Currently working with an e-commerce brand, I handle social media calendar planning, reel shooting and coordination, product and ad shoot support, SKU creation, and writing product titles and descriptions. I also manage Shopify backend operations including product listings, pricing updates, collection management, and customer query and order resolution. Additionally, I support offline retail events and collaborate closely with merchandising, operations, and marketing teams, giving me a strong understanding of how an online retail business functions end-to-end. Currently looking to grow into a focused E-commerce, Social Media, or Marketing role where I can contribute strategically and scale business impact.

Location

Mumbai

AI stack

n8n

notion

openai

replit

Work experience

Marketing Executive at Little Surprise Box, Jun 2025 - Present · 1 yr, Mumbai, Maharashtra, India, • Plan and execute social media content calendars; coordinate product and ad shoots, and assist in reel shooting and content creation. • Create SKUs, write product titles and detailed product descriptions aligned with brand positioning and tone. • Handle customer queries, returns and exchanges, ensuring timely resolution and a smooth order experience. • Assist in creating AI-generated product visuals and craft ad copy for campaigns. • Manage Shopify backend operations including product listings, price updates, collection management, and basic inventory coordination. • Support day-to-day e-commerce operations including order tracking and backend coordination. • Assist in offline retail operations at pop-up stores and partner outlets (merchandise setup, billing support, stock verification).

Junior Executive - Client Servicing, Social Media & Operations at Digital Dogs Content and Media, Jan 2025 - Apr 2025 · 4 mos, Mumbai, Maharashtra, India, •Managed digital marketing strategies for healthcare clients • Acted as primary coordination point between clients and internal teams • Created social media calendars and content aligned with brand tone • Conducted competitor research and market analysis • Managed feedback loops to ensure timely campaign execution to each brand’s tone.

Influencer Marketing & Business Development at Third Eye Blind Productions, Aug 2024 - Dec 2024 · 5 mos, Mumbai, Maharashtra, India, •Identified and coordinated with national & international influencers • Assisted in influencer outreach, negotiations, and campaign execution • Maintained campaign tracking sheets and performance reports • Supported post-campaign analysis and brand alignment strategies

Education

BMS, Marketing, Cosmopolitans Valia College of Commerce, Science & Arts D N Nagar Andheri West Mumbai 400 058