---
title: "Shekhar Suman kalita - Implementation Specialist in Bengaluru | Tal"
description: "Meet Shekhar Suman kalita, Implementation Specialist | Client Onboarding | Product Specialist | SaaS | Automation | Process Optimisation | Startups | based in Bengaluru. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/shekhar-suman-kalita/share-image"
---

# Shekhar Suman kalita on Tal

## Headline

Implementation Specialist \| Client Onboarding \| Product Specialist \| SaaS \| Automation \| Process Optimisation \| Startups \|

## Location

Bengaluru

## AI stack

claude code

claude

gemini

notebooklm

openai

perplexity

## Work experience

Implementation Specialist at Vantage Circle, Dec 2024 \- May 2026 · 1 yr 6 mos, Guwahati, \-\->Worked closely with new clients during onboarding to understand their business requirements and ensure a smooth product setup\. \-\->Configured and customized the platform based on customer requirements, ensuring the solution aligned with their business processes\. \-\->Designed and documented customer workflows to map business requirements into the product and improve overall implementation efficiency\. \-\->Performed User Acceptance Testing \(UAT\) to validate new configurations and enhancements before customer rollout\. \-\->Conducted product demonstrations and customer training sessions, helping users understand product features and best practices\. \-\->Partnered with Product, Engineering, and customer stakeholders to discuss new feature requests, customization requirements, and implementation feasibility\. \-\->Led automation initiatives within the Customer Success team, reducing manual effort and improving SLA performance by over 40% and reducing manual effort by over 30%\. \-\->Gathered customer feedback and collaborated with Product teams to propose new features and product improvements based on customer needs\.

Implementation and Onboarding Lead at Qoptars, Aug 2020 \- Dec 2024 · 4 yrs 5 mos, Hyderabad, \-\->Worked closely with clients to understand their business requirements and deliver solutions tailored to their operational needs\. \-\->Coordinated with the Product and Engineering teams to customize and configure the product based on customer requirements\. \-\->Led drone setup, installation, testing, and deployment, ensuring the product was ready for customer use\. \-\->Conducted product demonstrations and hands\-on drone training sessions to help customers effectively use the product in their day\-to\-day operations\. \-\->Acted as the primary point of contact during product deployment, addressing customer queries, coordinating with internal teams, and ensuring timely resolution of implementation\-related issues\. Gathered customer feedback and worked with internal teams to improve product functionality and enhance the overall customer experience\.

## Education

Bachelor of Technology \- BTech, Information Technology, Central Institute of Technology, Kokrajhar

Diploma, Animation and Multimedia Technology, Central Institute of Technology, Kokrajhar

[View the original profile](https://tal.club/meet/shekhar-suman-kalita)

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