Salesforce Business Analyst | Digital Transformation | CPQ, Pricing and Quotations, SQL, PowerBI, Excel, ServiceNow, ITILv4, CXO engagement

Bengaluru

Pune District

Delhi, India







Master of Science - MSc, Artificial Intelligence
De Montfort University

Bachelor of Technology - BTech, Computer Science (specialization AI & ML)
Vellore Institute of Technology
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Download Tal BossSalesforce Business Analyst | Digital Transformation | CPQ, Pricing and Quotations, SQL, PowerBI, Excel, ServiceNow, ITILv4, CXO engagement
I’m a Solution Consultant with 2 years of experience solving complex enterprise business and technology problems, operating across customer discovery, business analysis, solution design, demonstrations, stakeholder alignment, and commercial solutioning. I combine strong analytical thinking with technology and business understanding to uncover the problem behind the requirement, shape practical solutions, and articulate their value to both technical and business stakeholders. My experience spans requirements and gap analysis, competitive intelligence, log and root-cause analysis, proposals, pricing and quotations, and Agile delivery across enterprise software. With hands-on exposure to Salesforce, ServiceNow, Excel, SQL, Power BI and Salesforce, I bring a techno-commercial perspective to enterprise solutioning. I thrive where problems are ambiguous, stakeholders are diverse, and solving the problem requires more than simply knowing the product.
Bengaluru
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Associate Product Consultant at Anakage Technologies Private Limited, Jun 2026 - Present · 5 mos, Bengaluru
Business Analyst & Solution Engineer at KarmaTech AI, Oct 2024 - Jun 2026 · 1 yr 9 mos, Pune District, • Requirements Gathering & Gap Analysis – Led client workshops to elicit requirements, analyze process gaps, and translate needs into functional specs for solution demos. • Stakeholder Management – Acted as a key liaison between CEOs, CTOs, CXOs and tech teams to define product vision, user stories, and acceptance criteria. • Collaborated with presales, architects, and delivery teams to translate customer requirements into accurate solution designs. Owned and managed the product backlog. • Facilitated Agile ceremonies including Sprint Planning, Backlog Grooming, and Review sessions to ensure smooth delivery of product increments and continuous alignment with business goals. • Ensured solution alignment with business needs by reviewing test cases and leading UAT demos for the QA team.
AWS Cloud Intern at F13 Technologies, Apr 2022 - Aug 2022 · 5 mos, Delhi, India, • Led the migration of legacy systems to AWS, optimizing performance and reducing operational costs, developed automation scripts for deployment processes, enhancing efficiency and scalability. • Coordinated with cross-functional teams to design and implement cloud architecture solutions, ensuring alignment with business goals and user feedback. • Assisted in the deployment and management of cloud infrastructure on AWS, contributing to a 15% reduction in server downtime through effective monitoring and troubleshooting strategies.
Master of Science - MSc, Artificial Intelligence, De Montfort University
Bachelor of Technology - BTech, Computer Science (specialization AI & ML), Vellore Institute of Technology