Headline

Business Operations Associate @ NxtWave | Vendor Management | Salesforce CRM | Inventory & Logistics Coordination | Google Sheets & Excel | Team Coordination | Event Management | Backend Operations

About

Currently serving as a Business Operations Associate at NxtWave, supporting daily operations through lead management, customer communication, and cross-functional team collaboration. Contributed to process optimization, operational reporting, and issue resolution in a fast-paced environment, ensuring efficiency and accuracy in tasks. Pursuing a Bachelor of Arts degree at the School of Open Learning and a Diploma in Electronics Engineering from Delhi Skill and Entrepreneurship University. Holds an ITI certification in Computer Operating Assistant. Core competencies include operations administration, storage management, and material handling equipment, complemented by proficiency in tools like Microsoft Excel, Google Sheets, and CRM systems.

Location

Greater Delhi Area

Work experience

Business operation assosiate at NxtWave, Jan 2026 - Present · 7 mos, Delhi, India · Hybrid, Managed daily business operations and coordinated with multiple teams to ensure smooth workflow. Assisted in lead management, customer communication, and operational support activities. Maintained data records, prepared reports, and tracked key performance metrics. Collaborated with sales and support teams to improve customer experience and operational efficiency. Handled administrative tasks, process optimisation, and issue resolution to support business growth. Worked in a fast-paced environment while ensuring accuracy, productivity, and timely execution of tasks.

Business Operations Associate at NxtWave, Sep 2025 - Jan 2026 · 5 mos, Delhi, India · Hybrid, Business Operations Associate | NxtWave Managed daily business operations and coordinated with multiple teams to ensure smooth workflow. Assisted in lead management, customer communication, and operational support activities. Maintained data records, prepared reports, and tracked key performance metrics. Collaborated with sales and support teams to improve customer experience and operational efficiency. Handled administrative tasks, process optimisation, and issue resolution to support business growth. Worked in a fast-paced environment while ensuring accuracy, productivity, and timely execution of tasks.

Education

COMPUTER OPERATING AND ASSISTANT, Computer Science, ITI DELHI

Bachelor of Arts - BA, Humanities/Humanistic Studies, school of open learning