1. Collaborated in requirement gathering, business analysis, gap analysis, for ERP implementation, especially for manufacturing industry Successfully developed the program plan within the estimated time, effort and quality goals. 2. Analyzed existing systems and databases and recommended enhancements to solve business needs. 3. Develop new saved searches and reports, KPI's, Dashboards, manage and implement configurations and customization in Mobile Approval App & CRM. 4. Troubleshoot incidents reported by end-users to schedule system changes and identify permanent solutions. 5. Configuration changes to fields, workflows (ERP Flow), roles/permissions, page layouts, custom objects, custom lists, custom forms and custom record types. 6. Sound Knowledge Operations Including Material Purchase, Inventory Management, Sales and Distribution, Production Planning, Quality Control, Job Work Management Process knowledge and Requirement gathering and implementation to provide the support related to the DISCRETE process manufacturing for multiple clients. 7. Supported the team during the implementation and produced clear instruction outline changes. 8. Facilitated stakeholder workshop to gather the requirements and establish clear business objective. 9. Enhanced business continuity plan s to address potential system failure.