Headline

Project/Program Manager

About

Product-minded professional with 4 years of experience driving AI-led automation, workflow optimization, and enterprise solution delivery. Skilled in identifying high-impact problems, defining scalable solutions, and delivering measurable business outcomes through data-driven decision-making. Adept in developing product strategy, creating product roadmap, managing release cycle, and evaluating financial performance. Focused on collaboration between customers and cross-functional teams to deliver successful results. Aim to use my proven systems evaluation, operational analysis, and leadership skills to manage a high-performing team. PRODUCT: User Research, Problem Definition, PRDs, User Stories, Prioritization, Roadmapping EXECUTION: Agile/Scrum, Stakeholder Management, Cross-functional Leadership TOOLS: JIRA, Azure DevOps, Figma, Power BI, Zoho Projects OTHER: Data Analysis, Process Design

Location

Greater Bengaluru Area

AI stack

claude code

Work experience

Project Manager at Skysecure Technologies Private Limited, Jan 2025 - Present · 1 yr 9 mos, Bengaluru, Karnataka, India, • Identified inefficiencies in incident resolution workflows and led development of an AI-powered RCA & CAPA agent, improving resolution efficiency by 40%. • Defined product requirements, user flows, and use cases for an intelligent ticket management system (ManageEngine), reducing manual effort by 30% and improving turnaround time. • Delivered 10+ complex cybersecurity and tenant migration solutions, ensuring stakeholder alignment and measurable business outcomes. • Designed end-to-end scalable workflow systems (initiation → delivery → feedback loops), improving predictability and reducing execution ambiguity. • Built structured communication and reporting systems, enhancing stakeholder visibility and decision-making across project lifecycles. • Introduced customer feedback mechanisms and delivery scorecards to identify gaps and continuously improve product/service experience. • Partnered with engineering teams to define technical requirements, validate configurations, and ensure solution-market fit in real-world environments. • Drove adoption of AI tools to optimize documentation, planning, and communication workflows across teams. PRODUCT THINKING & LEADERSHIP IMPACT • Onboarded and mentored a new PM, creating structured learning paths for project execution, stakeholder communication, and decision-making. • Developed SOPs and Frameworks, enabling scalable and consistent delivery across different project types. • Proactively solved high-risk project challenges by breaking down ambiguous problems into actionable solutions, ensuring continuity and customer trust. • Designed and launched an internal learning system for SOC and implementation teams to enable faster adoption of security product deployments in client environments, reducing onboarding time by ~40% and improving delivery success rate across 5 projects.

Project Manager at Prevaj Consultants Pvt Ltd, Oct 2023 - Dec 2024 · 1 yr 3 mos, Chennai, Tamil Nadu, India, • Managed 10+ digital projects (e-commerce, analytics, web apps) from ideation to delivery. • Led cross-functional teams (engineering, design, QA) to deliver features aligned with user needs and business goals. • Translated business requirements into user stories, acceptance criteria, and sprint plans, improving clarity of execution. • Facilitated Agile processes (sprint planning, retrospectives), improving team efficiency and delivery timelines.

Project Coordinator at Prevaj Consultants Pvt Ltd, Nov 2022 - Sep 2023 · 11 mos

Project Management Intern at Olcademy, Mar 2022 - Jun 2022 · 4 mos, Chennai, Tamil Nadu, India, • Supported the development of an EdTech platform through product design (UI/UX), task management, documentation, and testing workflows. • Designed test cases and contributed to A/B testing for feature validation.

Education

Bachelor of Science, Mathematics, Gurunanak college