Headline

Business & Data Analyst | Translating Data into Strategy | Business Anlayst @Gladwin Techgen Pvt Ltd | Ex-CarDekho | CSSS @ IIIT Delhi

About

I've always been more interested in why people do things than what they do — and somehow, data turned out to be the best tool I found to answer that question. I’m Shefali Mittal, a Data Analyst at Gladwin Techgen and a B.Tech graduate in Computer Science and Social Sciences from IIIT Delhi. I specialize in transforming complex, multi-source data into actionable insights through SQL, Python, Power BI, and Excel, building automated BI dashboards, reporting pipelines, and KPI tracking systems that support data-driven decision-making. I’m also passionate about using AI tools like ChatGPT, Claude, and Microsoft Copilot to enhance analytics workflows, accelerate development, and streamline problem-solving. Beyond my professional work, I enjoy building projects that combine data analytics, web development, and IoT, including real-time air quality monitoring solutions. Currently, I’m pursuing a PG Diploma in Data Science & Analytics to deepen my expertise in predictive modeling and machine learning. My goal is to combine strong analytical foundations with AI-augmented workflows to build smarter, scalable data solutions and help organizations make faster, more impactful decisions. Alongside industry roles, I've led independent research on Indian parenting apps and WealthTech platforms — studying how digital products shape real human behavior. My Bachelor's Thesis on grief among college students was published across two connected studies, built on survey design, qualitative coding, and behavioral pattern analysis. If you're building something that needs someone who can analyze rigorously and think broadly — whether that's a research team, a product function, or a data practice — let's talk. 📩 shefali19389@iiitd.ac.in Keywords: Data Analysis, Business Analysis, Behavioral Research, Product Analytics, Survey Design, Python, SQL, Excel, Decision Intelligence, Human-Computer Interaction

Location

New Delhi

AI stack

codex

opencode

Work experience

Business Analyst at Gladwin Techgen Pvt Ltd, Apr 2025 - Present · 1 yr 5 mos, Delhi, India, Architecting business intelligence frameworks to track KPIs across product and operations functions Translating raw business data into actionable reports for senior stakeholders and decision-makers Identifying process inefficiencies through data audits, reducing redundancy in reporting workflows Collaborating cross-functionally with product and tech teams to align data outputs with business goals

Data Analyst at CarDekho Group, Jan 2025 - Mar 2025 · 3 mos, Gurugram, Haryana, India, Processed and cleaned large datasets to ensure accuracy across reporting pipelines Built dashboards and visualizations that reduced stakeholder reporting time by consolidating key metrics Identified behavioral patterns in user data to support product and marketing team decisions Delivered analytical summaries that directly informed campaign targeting and conversion strategies

Product Management Intern at Rubex, Jul 2023 - Aug 2023 · 2 mos, Delhi, India, Mapped user flows and pain points to contribute to feature prioritization decisions Conducted competitor analysis across 5+ platforms to inform product positioning Collaborated with engineering and design teams to translate user needs into product requirements Documented product specs and user stories, reducing back-and-forth in sprint planning

Data Science Intern at Beauty Gang India Pvt. Ltd., Jun 2023 - Jul 2023 · 2 mos, Delhi, India, Analyzed customer purchase behavior data to identify retention patterns and churn signals Built and presented data models to support marketing and inventory decisions Cleaned and structured datasets from multiple sources to enable unified reporting Presented findings to non-technical stakeholders using clear visual summaries

Sales Marketing Executive at CarDekho Group, Aug 2022 - Oct 2022 · 3 mos, Delhi, India, Managed a pipeline of 50+ leads weekly, converting prospects through consultative sales approach Analyzed campaign performance data to identify high-ROI channels and optimize outreach Coordinated with marketing team to align messaging with customer behavior insights Developed familiarity with CRM tools and sales data systems used across the organization

Education

PG DIPLOMA, Data Science in Health and Climate Change for Social Impact, Indraprastha Institute of Information Technology, Delhi

Bachelor of Technology - BTech, Computer Science and Social Sciences (Major in Economics), Indraprastha Institute of Information Technology, Delhi