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Shefali J.

Global PMO & Portfolio Leader | Governance, Planning & Financial Control | PPM/EPM Implementations | Operating Model & Change | PMP · PRINCE2 · PROSCI · SAFe | Ex-HSBC, Northern Trust, Infosys Consulting

India

15+ years of work experience

Infosys Consulting
Mar 20242 yrsFeb 2026

India

Directed global service delivery for major oil & Gas client, leading 200+ FP&A/PMO/Scrum/Data/Product teams with coaching for talent development. Directed enterprise change management and transformation programs, implementing PMO methodologies to boost efficiency and stakeholder value. Established Knowledge Management Hub and CoE with standardized templates, fostering innovation and thought leadership Launched AI-driven skill mapping/training program Streamlined resource onboarding process, resource hiring process, service delivery reporting, skill-training mapping, resource demand management, business unit financial reporting and escalation management processes. Streamlined PMO and Programme governance across the delivery units and eliminated siloed working groups. Led HR new rewards and recognition process for Infosys Consulting across NA, EU and APAC.
Northern Trust Corporation
Mar 20231 yrFeb 2024

Bengaluru, Karnataka, India

Led cross-functional teams to sync strategy with corporate vision, identifying value streams and scaling Agile for accelerated outcomes. Oversaw quality governance for enterprise transformations via dashboards/MIS, enabling executive transparency and KPI achievement Embedded process/policy changes into Agile frameworks, integrating QA in sprints/CI/CD to reduce defects/rework and drive delivery excellence. Driven Jira and Power BI rollout across geographies for seamless MIS reporting setting right KPIs and cadence-based reporting. Established portfolio governance with benefits reporting, client forums, and stakeholder engagement to boost performance. Setup end to end Risk Management framework as part of PMO governance for India and Group leadership
HSBC
Jun 20157 yrs 9 mosFeb 2023

London Area, United Kingdom

Seasoned PMO leader with a proven track record in driving and managing multiple strategic initiatives for global organizations. Skilled at ideating new business cases, influencing C-suite decisions, and delivering scalable efficiencies, I excel in formulating and executing high-impact business programs under senior leadership guidance, often with minimal supervision. With extensive experience serving as a liaison between senior executives, COO offices, and operational committees, I update key stakeholders on major initiatives, milestones, and project outcomes through rigorous program management and transparent communication. Led enterprise adoption of Jira, Rally, and Clarity PPM across HSBC units, scaling Agile transformation via coaching, PROSCI change management, and stakeholder engagement. Expert in strategic planning, opportunity identification, and execution support, I partner with business leaders to develop financial analysis, deliver actionable insights, and provide metrics for strategic decision-making. My background includes overseeing quarterly and annual planning, untangling complex business problems, and applying analytical rigor to drive sustainable results. Partnered with regional heads/UK COO on risk/compliance programs, annual operating plans, and analytics dashboards for data-driven decisions.
Capgemini
May 20105 yrs 1 moMay 2015

London Area, United Kingdom

Led a large-scale data centre relocation project for Capgemini from the UK to Paris, managing end-to-end program delivery. Oversaw a cross-functional technology and architecture team while closely collaborating with technical architects, vendors, and stakeholders to ensure seamless migration with minimal disruption. Directed project governance, resource planning, risk management, and communication to achieve high operational efficiency and adherence to timelines. Leveraged extensive PMO expertise to support portfolio governance, improve process efficiencies, and drive sustainable delivery excellence. Led senior management reporting and advanced dashboard analytics using QlikView, Tableau, and MS Excel Macros, enabling data-driven decision-making and deep operational insights critical for IT transformation programs.

Shefali’s AI Stack

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Education

Harvard Business School

Leadership Innovation and Disruptive Strategy, Business Administration and Management, General

Harvard Business School

20242024
Amity University, noida

MBA-IB, Finance

Amity University, noida

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Headline

Global PMO & Portfolio Leader | Governance, Planning & Financial Control | PPM/EPM Implementations | Operating Model & Change | PMP · PRINCE2 · PROSCI · SAFe | Ex-HSBC, Northern Trust, Infosys Consulting

About

Senior business and transformation leader with 20+ years of experience building and scaling Global Capability Centers (GCCs), enterprise PMOs, strategic planning, business transformation, and operational excellence. Proven track record of leading large cross-functional teams, driving multimillion-dollar transformation initiatives, establishing governance frameworks, and partnering with global executives to deliver business outcomes. Experienced across Banking, Financial Services, Technology, and Shared Services.

Location

India

AI stack

claude code

claude

grok

notebooklm

openai

huggingface

Work experience

PMO Head & Delivery Director at Infosys Consulting, Mar 2024 - Feb 2026 · 2 yrs, India, Directed global service delivery for major oil & Gas client, leading 200+ FP&A/PMO/Scrum/Data/Product teams with coaching for talent development. Directed enterprise change management and transformation programs, implementing PMO methodologies to boost efficiency and stakeholder value. Established Knowledge Management Hub and CoE with standardized templates, fostering innovation and thought leadership Launched AI-driven skill mapping/training program Streamlined resource onboarding process, resource hiring process, service delivery reporting, skill-training mapping, resource demand management, business unit financial reporting and escalation management processes. Streamlined PMO and Programme governance across the delivery units and eliminated siloed working groups. Led HR new rewards and recognition process for Infosys Consulting across NA, EU and APAC.

Head of PMO & Programs -VP at Northern Trust Corporation, Mar 2023 - Feb 2024 · 1 yr, Bengaluru, Karnataka, India, Led cross-functional teams to sync strategy with corporate vision, identifying value streams and scaling Agile for accelerated outcomes. Oversaw quality governance for enterprise transformations via dashboards/MIS, enabling executive transparency and KPI achievement Embedded process/policy changes into Agile frameworks, integrating QA in sprints/CI/CD to reduce defects/rework and drive delivery excellence. Driven Jira and Power BI rollout across geographies for seamless MIS reporting setting right KPIs and cadence-based reporting. Established portfolio governance with benefits reporting, client forums, and stakeholder engagement to boost performance. Setup end to end Risk Management framework as part of PMO governance for India and Group leadership

Assistant Vice President - Projects and Programmes at HSBC, Jun 2015 - Feb 2023 · 7 yrs 9 mos, London Area, United Kingdom, Seasoned PMO leader with a proven track record in driving and managing multiple strategic initiatives for global organizations. Skilled at ideating new business cases, influencing C-suite decisions, and delivering scalable efficiencies, I excel in formulating and executing high-impact business programs under senior leadership guidance, often with minimal supervision. With extensive experience serving as a liaison between senior executives, COO offices, and operational committees, I update key stakeholders on major initiatives, milestones, and project outcomes through rigorous program management and transparent communication. Led enterprise adoption of Jira, Rally, and Clarity PPM across HSBC units, scaling Agile transformation via coaching, PROSCI change management, and stakeholder engagement. Expert in strategic planning, opportunity identification, and execution support, I partner with business leaders to develop financial analysis, deliver actionable insights, and provide metrics for strategic decision-making. My background includes overseeing quarterly and annual planning, untangling complex business problems, and applying analytical rigor to drive sustainable results. Partnered with regional heads/UK COO on risk/compliance programs, annual operating plans, and analytics dashboards for data-driven decisions.

Program Manager at Capgemini, May 2010 - May 2015 · 5 yrs 1 mo, London Area, United Kingdom, Led a large-scale data centre relocation project for Capgemini from the UK to Paris, managing end-to-end program delivery. Oversaw a cross-functional technology and architecture team while closely collaborating with technical architects, vendors, and stakeholders to ensure seamless migration with minimal disruption. Directed project governance, resource planning, risk management, and communication to achieve high operational efficiency and adherence to timelines. Leveraged extensive PMO expertise to support portfolio governance, improve process efficiencies, and drive sustainable delivery excellence. Led senior management reporting and advanced dashboard analytics using QlikView, Tableau, and MS Excel Macros, enabling data-driven decision-making and deep operational insights critical for IT transformation programs.

Education

Leadership Innovation and Disruptive Strategy, Business Administration and Management, General, Harvard Business School

MBA-IB, Finance, Amity University, noida